Nintendo Acknowledges Network Issues and Suggests Patience
Posted by Thomas Whitehead
eShop platforms now live for limited time periods
In its own version of Nintendo of Europe's update, Nintendo of America has now confirmed that the eShop platforms are live once again, but will be offline in the Americas between 4pm and 4am Eastern Time. You can see the full update post on the company's official Facebook page.
Nintendo of Europe is limiting access to the eShop services to a window of 9am UK / 10am CET to 9pm / 10pm CET, with the platforms disabled out-with those hours. We have been able to connect our Wii U and 3DS systems in the UK on 27th December, though Nintendo's official status page is still citing problems.
To improve your experience, we are temporarily taking the Nintendo eShop services offline between the hours of 10 p.m. and 10 a.m. CET.— Nintendo of Europe (@NintendoEurope) December 27, 2013
The issues with the Nintendo Network are continuing into Boxing Day, and Nintendo has now disabled Pokémon Bank and withdrawn it from the 3DS eShop in Japan — the online service launched on Christmas Day in the region, and has been revealed as part of the cause of the downtime worldwide. You can see details on this development in this article.
We've received a number of emails and tweets today advising of issues accessing Nintendo Network services such as the eShop platforms and Miiverse, with the 3DS and Wii U equivalents both affected. We've had some trouble ourselves.
As would perhaps be expected, the issue is due to a high amount of traffic and new users trying to access the Nintendo Network. That's good in terms of there being plenty of new Wii U and 3DS systems out there, but bad in terms of the online services not working, of course. As so many of you want to know what's going on, here's the current message from the Nintendo Network status update page regarding issues with the Nintendo eShop.
Intermittently unable to connect currently, due to a high concentration of people trying to access the service. We apologise for the inconvenience, and thank you for your patience.
That problem is ongoing, but Nintendo is advising that some Wii U services such as online play and rankings in games such as Super Mario 3D World have recently begun working again. At the time of writing services such as Miiverse are still down on the 3DS on our UK machine, as well as the eShop.
Patience is the word, we suggest. If you want to keep appraised of current network status, you can check it at the links below. Fear not, gamers, online service will hopefully resume soon, so please enjoy the remainder of your Christmas Day.