Mr_Humpf

Mr_Humpf

I've a feeling we're not in Kansas

Comments 821

Re: Switch Error Code 2123-1502 - Users Still Waiting On Fix For Update 12.0.3 Issues

Mr_Humpf

@locard I'm talking to Susana at Nintendo Contact Center Europe. I started off the conversation by going to Nintendo.co.uk selecting "Contact" in the red box at the bottom and wading through "All the are you sure you need to contact us?" mesages. It eventually took me to this form (link at the bottom). The replies are now coming from [email protected] though. Here's that link. https://www.nintendo.co.uk/Support/Contact/General-Customer-Service/Contact-Us-1106389.html?redirect=true#/contactform

Re: Nintendo Resumes Distribution Of Switch System Update 12.0.3

Mr_Humpf

@tzahn Yeah, it's pretty maddening! Changing the DNS setting seems to be the most productive change, but it still took me 10 continues to download the patch for Miitopia. After a prolonged conversation, Nintendo support just emailed me and asked me to come back to them in a couple of days if the problem doesn't resolve itself. I don't know if that means they've got something up their sleeve, or if they're just trying to get rid of me. Nice lady in support though. Seemed genuinely interested in resolving the issue.

Re: Nintendo Resumes Distribution Of Switch System Update 12.0.3

Mr_Humpf

@DoortoMundane and @tzahn. Yes, I'm still having the same problems! I've been in contact with Nintendo Support and they've suggested several things: cancelling the download, clearing the cache, deleting the current wifi connection and reconnecting, holding the power button and turning the console fully off and back on, repeatedly selecting the continue option when I get error 2123-1502. They also suggested changing the primary and secondary DNS settings, which I've also done.

These tips have at least let me download the updates and new game that I was struggling to download. Whatever I do though it doesn't seem to permanently fix the error - it keeps coming back the next time I try to download. My concern is that Nintendo haven't officially recognised there's a problem, when a lot of people like me are still experiencing issues. I bought my Switch in the launch window back in 2017, and I've never seen an error message before downloading system update 12.0.3. I'm using a 256GB U3 MicroSD card which according to some sources could potentially be part of the problem. It might also explain why not everyone is having an issue?

Re: Nintendo Resumes Distribution Of Switch System Update 12.0.3

Mr_Humpf

@Liam_Doolan @ryancraddock I’m a little confused at this stage whether Nintendo is working on a fix for the problems caused by 12.0.3. Or whether they think that they have resolved the problems and everyone should be working as normal now? If so, is there something that I need to do to be able to download games and game updates again. Could someone clarify? Thanks!