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Topic: Registering for OoT soundtrack on NA Club Nintendo

Posts 1 to 20 of 104

iphys

Hey, I just registered my game and did the survey, and then it goes to the screen with my to-do list and no way to complete the order for the soundtrack. Has anyone been able to order it?

http://backloggery.com/iphys

3DS Friend Code: 1504-5686-7557 | Nintendo Network ID: iphys_eh

suburban_sensei

When I did it, after I did the 2-page survey and it went back to the "to-do" list, a pop up came up saying I qualified for the CD and just get "get the free sountrack". That is really odd that yours didn't show up like that, since I JUST ordered mine minutes ago.

Nintendo ID / PSN ID: Suburban_Sensei
3DS Friend Code:3239-5626-6674

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iphys

Drat it's probably because I don't have pop-ups enabled, but I don't see any icon in my browser for a pop-up I can allow.

Edit: I e-mailed their customer service. I see a bunch of people complaining about it on the Tech Support forums, so I hope they sort it out and I manage to get the soundtrack.

Edited on by iphys

http://backloggery.com/iphys

3DS Friend Code: 1504-5686-7557 | Nintendo Network ID: iphys_eh

MDee14

iphys wrote:

Drat it's probably because I don't have pop-ups enabled, but I don't see any icon in my browser for a pop-up I can allow.

Check your order history, it may appear there. If not, contact Nintendo ASAP before the herd of people begin to order theirs

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3DS Friend Code: 3480-2541-8522 | Nintendo Network ID: MDee14 | Twitter:

ChaosValentine

same issue here :S and nintendo is currently experiancing high call volume :S

EDIT: Could I get that email from you?

Edited on by ChaosValentine

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iphys

Nope, it's not magically in my order history, sadly. Okay, time to stop worrying and go play the game. I have faith customer service will sort it out eventually.

http://backloggery.com/iphys

3DS Friend Code: 1504-5686-7557 | Nintendo Network ID: iphys_eh

Xkhaoz

Hopefully 1. There will still be soundtracks when I get mine and 2. this problem will be fixed.

http://steamcommunity.com/id/xkhaoz

xkaj0x

Dang, I'm aslo having the same problem. Registered did the survey and then nothing...

xkaj0x

bboy2970

DAMN IT!! I didn't get the offer either!! I'm really mad now.....I emailed them about it but god knows how long it will take them to get back and if there are even gonna be CD's left by then! They better get this sorted out and fast! You'd think they would have been a little better prepared for today...

My backloggery: http://backloggery.com/bboy2970

Xkhaoz

Stupid Amazon and it's Super Saver Shipping says it's coming the flipping 29th. wtf. I don't want to buy my cd on eBay D:

http://steamcommunity.com/id/xkhaoz

komicturtle

I feel really lucky... Though, I did this at 10:30 in the morning. Hope people get their soundtrack safely. It's questionable why NoA didn't do the promotion like UK where it's not "Limited" but rather "Get your to get the game and register by June 30th!"

Edited on by theblackdragon

komicturtle

JohnDoe123

I Hope this will make Nintendo realise their Club Nintendo site needs an upgrade; without so many pop-ups.

JohnDoe123

3DS Friend Code: 0259-0286-9394

theblackdragon

i wish there was some way to know if you weren't eligible for the soundtrack...? i had popups turned off, i had no idea i had to have them on for this :/

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Squiggle55

I just got ahold of a Nintendo rep on the phone and he took my email and phone number and said someone should be contacting me soon about getting a CD to me. I would suggest everyone try that phone number until you get through so they can get your info.

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DarkLloyd

registered n didnt see anything, oh well i dont get the soundtrack then i dont get it

DarkLloyd

Colors

Same proplem here . But, I had pop-up blocker turned off.

Edited on by Colors

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LoopyLuigi

Call Nintendo at 1-800-255-3700 if you get the message that says they have a high volume of calls, hang up and call back until you get the regular menu. Nintendo is aware of the problem and contact by phone they will verify that you completed the survey personally and then tell you that someone will call you within a couple of days. I did this after getting my Zelda at midnight (EST) and then waiting until 3am (so it would be midnight PST) to register. I called first thing this morning.

It's a me, Luigi!

Stuffgamer1

Dammit, I had the same problem. Sure wasn't hard to find this thread about it, though...go figure it's a wide-spread issue. I guess I'll give calling the number a try and see what happens...

EDIT: What happened was pretty much exactly what LoopyLuigi said. Took many tries to even get put on hold, then eventually got a guy on the line. He took my info and said I'd be contacted in a day or two. I now fully expect to get my CD, really. Shame it was such a hassle to get, though...

Edited on by Stuffgamer1

My Backloggery Updated sporadically. Got my important online ID's on there, anyway. :P

Nintendo Network ID: Stuffgamer1

zeeroid

Same problem as the lot of you. I registered the game at around 9am PDT but no prompt. The phone lines are busy, but the customer service reps seem to be aware of the issue now. I managed to get through and was told that a message would be forwarded to the administrative team at Nintendo, and then the soundtrack would be mailed out to me. The number to hit up is 1-800-255-3700. Hope the rest of you can get it sorted out.

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PSN: Zeer0id

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