Comments 23

Re: Talking Point: Nintendo Wants Us to Download More and Move On From Discs - Will It Work?

KMX85

My problem with digital downloads is Nintendo's account system being linked to the hardware, if I break my 3ds/lose it all my content is gone and will have to replace everything. With physical games all I have to do is replace the system. Its about time they made it so you could redownload games on any system you log into even if they use the "primary" system like Sony awesome. I like my portable consoles to be portable with hundreds of pounds of digital content at risk every time I leave the house I wouldn't ever take it with me. As for missing out special edition games with bonus physical items, just sell the bonus items separatly in limited quantities to keep them "collectible". At least then people will have more choice with what format they buy the game in. But in the mean time fix the account system.

Re: GAME Sends Out £10 Gift Cards and Apologises for Super Mario Maker Pre-Order Issues

KMX85

After speaking to trading standards during the disaster that was this Mario marker repeat charging and taking over 10 days to return the money to me, I was informed they were under no legal obligation to compensate for anything other than additional bank charges incurred (which they will after reciving proof of these charges). With that said and i understand these kind of mistakes happen, I don't feel it is enough to keep my custom but I appreciate their voluntary gesture of good will.

Re: GAME Processes Additional Charges on Super Mario Maker Pre-Orders

KMX85

Called them again this morning and they said they could confirm that the payments taken on Monday will be refunded back to us today at some point. With the additional payments taken yesterday morning being refunded tomorrow or Friday. I also asked about compensation for this, and was told that a company wide compensation plan is currently being discussed. But if anyone wanted to claim for bank charges would have to do that on an individual basis, providing proof of these charges which they will happily reimburse.

Re: GAME Processes Additional Charges on Super Mario Maker Pre-Orders

KMX85

Never preordering from Game again, this is just ridiculous now being charged 7 times, my bank have locked my account due to suspicious activity. Don't get me started on their customer service on hold for over an hour just to be told they can't discuss it and all I can do is be patient. This really needs to be taken further to trading standards. Completely stuck with no money now with my account locked till further notice.