GAME is the biggest high street game specialist remaining in the UK, though it has a nasty habit of falling foul of loyal customers with some pre-orders. It's not always the retailer's fault, such as when Splatoon special edition pre-orders were stolen, but it's made a pretty poor error with Super Mario Maker pre-orders.
The retailer has accidentally charged pre-order customers up to five times for the same product, which in some cases is totalling nearly £235 (about $360). Your humble writer has fallen foul of this - five notification emails were received across around two hours. Having assumed it was a simple email system error, a total of five orders have subsequently been charged.
GAME has stated that it's dealing with the issue promptly, planning to refund exessive orders in the next 24 hours.
It's frustrating that GAME is yet to email customers directly around this issue, and hopefully refunds will be processed promptly.
Have you been affected by this or a similar issue in the past? Let us know.