3DS Forum

Topic: does anyone else have this problem?

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megamac89

1. Posted:

sometimes my 3DS turns off by itself while it's in sleep mode, which sucks sometimes because it won't count my steps or if I have the rare opportunity of getting a street pass hit, I won't get it

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ImDiggerDan

2. Posted:

Yes. Had that happen on Saturday missing out on over 3000 steps (based on my son's system which remained on for the day). Happened a couple of times before, too.

And before anyone asks, the battery was pretty much full.

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Nintomdo64

3. Posted:

I haven't heard about anyone having that problem. I would call Nintendo tech support while your 3DS is still under warranty. If you register on club nintendo, you can extend that warranty. They should be able to fix your 3DS free of charge.

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theblackdragon

4. Posted:

I've had it happen once so far, but i figured it was a fluke. hopefully it won't happen again.

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Victoria

5. Posted:

Mine's done that twice now. I thought that was the black screen of death others have been talking about. Or is the BSOD something different? Both times mine went dead was when I closed the lid during gaming Nintendogs - when I opened it back up to find the screen was black, and I had to shut down.

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theblackdragon

6. Posted:

@Victoria: i think what you're describing is totally different... mine had shut off completely, no power light, no wireless, no nothing. it wasn't any kind of error, it was just off when i know it'd been on, lol.

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megamac89

7. Posted:

@tbd:
that's exactly what I'm talking about, it was on the home screen in sleep mode and all of a sudden the next time I check on it, it was completely powered off

3DS friend code:
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Token_Girl

8. Posted:

That's really strange if the battery is full. Is there anyway the power button can get hit if the device is jostled (is it on the side, or nearly flush with the top screen)?

I am way too lazy to think of something clever.
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megamac89

9. Posted:

@token girl
it's right next to the start button, which it right at the bottom right of the touch screen

3DS friend code:
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TeeJay

10. Posted:

That's never happened to me. O_O Did I just get extremely lucky with my purchase?


You should notify Nintendo about it. Maybe if they get enough emails complaining about it, they'll release an update or something to fix it.

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Samholy

11. Posted:

Nintomdo64 wrote:

I haven't heard about anyone having that problem. I would call Nintendo tech support while your 3DS is still under warranty. If you register on club nintendo, you can extend that warranty. They should be able to fix your 3DS free of charge.

nice, i didnt knew it could play on warranty. ill go check, thanks for the tips

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6ch6ris6

12. Posted:

Tj92 wrote:

That's never happened to me. O_O Did I just get extremely lucky with my purchase?

dont have any problems either. except for the lines that my bootom screen leaves on the topscreen when i close the 3DS

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Roachant

13. Posted:

Same here, never had that problem yet although I did get the BSOD once when showing it to my friend. He said "are you sure this wasn't made by Microsoft?"

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R-L-A-George

14. Posted:

Roachant wrote:

Same here, never had that problem yet although I did get the BSOD once when showing it to my friend. He said "are you sure this wasn't made by Microsoft?"

LOL, Neither have happened to me and I only got the BSoD on DSi playing pokemon.

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layla

15. Posted:

@Victoria: I had this same problem! With Nintendogs +cats! I left it on all day (8am - 5pm) on pedometer (sleep) mode to get points for walking my dog. When I open it up at 5pm the screen is black even though the blue power light is still on ??? I tried closing and reopening and nothing. It's even pretty slow to respond when I press the power button nothing seems to happen (screen is still black and power light is still on). but I went downstairs to grab the charger and when I got back it was turned off.

that all being said I couldn't say for sure that the battery life was full but I'm pretty sure I had it on the charger last night... will have to test this further .

Edited on by layla

layla

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BlackShyGuy

16. Posted:

Hm... never happened to me yet. Ill watch out for it though.

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NintyMan

17. Posted:

That didn't happen to me the last time I steetpassed, but I'll watch out for it next time.

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Kirbystar227

18. Posted:

I don't know. I don't even have a 3DS and don't intend on getting one. almost everyone I know thinks it's a complete rip-off

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Xiao_Pai

19. Posted:

Only "sleep mode" issue I had was while listening to music...can't tell if the headphones are causing it or not...but it sometimes just randomly pause the music, and other times will start up randomly again before I get a chance to even open it up and see what happens.

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LunarJade

20. Posted:

I did have mine on sleep mode in the pedometer mode in Nintendogs and cats once where I opened it but the screen was still black. The blue power light was still on.
I think I could hear the music playing still but I don't remember that well. I just hit the home button and the screen came to life showing that I suspended my game. I went back into it and finished up.

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