Scamp

Was going to buy it, but not paying over $50 to have it shipped to UK.
Thought it would just covert to £ and was only in $ due to it being an American based website and not be much for shipping as it states it will be manufactured in UK as well as USA and Japan, why do I need international postage if its will also be made here!

@rushiosan I have the gold majoras mask new 3ds xl are these worth a lot too? Lol not selling mine though even though it's become redundant since the switch

I have two premium Wii u's they are not sealed/brand new but I have boxes in perfect condition for both and both consoles are on excellent condition. I wouldn't sell them though or the 60 odd physical games I have for them as I love my Wii u's. I have neglected them of late due to playing on the switch but still love my Wii u's

I wanted pikmin 4!

i bought the special edition of this game - had it on pre order since april lol. enjoying it so far, its not easy to always win or pick best move but it does offer a tip function that can be switched off if unwanted. its a game thats basically easy to play but will be hard to master. im very happy with my purchase and the cards and dice that come with the sp ed are awesome, i have always enjoyed card games and board games - i loved boom street even though i think many didnt like it, tbh i hated boom street to start with but fell in love when i had given it enough play time.

oh had another call from our phone provider with another charge for phoning nintendo up another £93 in charges that makes it £116 in phone charges alone trying to find out from Nintendo where the hell my switch was and what was going off. I couldn't believe it!

@petec yeah i was looking at tempered glass screen protectors because it seems the standard stick on plastic ones seem to peel off prob due to heat when docked, trouble is i've heard bad things about the tempered glass ones too, people have reported that due to heat of switch when docked it interferes with the glue on the tempered glass protector making it look like there are scratches/cracks on the screen. i don't think the switch was designed in mind of screen protectors

@petec not going to be doing anything with it right now, need to go hunt the games/accessories i couldn't get that sold out before because i was sat around like an idiot waiting for my switch. Managed to track down a decent case and 1 2 switch at a near argos just not my local one, so i have reserved them and will go out to get them shortly, can't track down bomberman though all sold out!

Mine has just come at last! (along with the amiibo I ordered on the 3rd of march - next day delivery my a**e!) both are standard 48hr trackers. both released for dispatch on 3rd March and both getting to Royal Mail on the 4th March.

@petec The address is as follows if anyone else would like to make a complaint and submit a request for compo: Head office, Nintendo Customer Support, PO BOX 4678, Windsor, SL4 1LP

@petec I have lots of Rowlets in my pokemon boxes you can borrow one of those if you like?? lol

@fastharryDOTcom thanks I thought so, nevermind, I prefer physical myself, but do download some e-shop stuff if it's e-shop only and i really want it.

@petec good on you, but you need to make an official complaint in writing by post to their head office rather than just by e-mail. Yes Standard RM tracker do not require signature, my orders worth over £430 and i know i will not have to sign for it.
Hoping mine comes soon, RM normally deliver between 12 and 1pm at mine so now I keep looking out the window for signs of life.
Plus i will be getting two parcels today one which is my switch order with sp ed zelda and pro controller (pre-ordered in January) second will be the zelda amiibo i ordered on 3rd march so in fact my goods will be totalling almost £500 which i will not need to sign for.

@brumspurant glad yours has come, still waiting for mine, but i know it's on its way at least.
Make sure you do file a complaint, everybody needs to file a complaint otherwise they will just ignores us all, we need to show them the upset and inconvenience they have caused us these last few days. If they had at least been honest about it and sent us a message telling us there may be delivery problems you may get it late ect instead of first sending info saying don't worry you will defo get it on release day and by next day courier, and then completely blanking us all and not giving any information, sure we would still have been upset and inconvenienced but by nowhere near as much as we have.

@petec I e-mailed both the official store and customer services on Friday morning (still no reply from official store, got e-mail reply on Saturday from customer services - but not till later after i spoke to the manager on the phone). i tried phoning either two or three times on Friday but got cut off because they closed their lines, and I also gave up on another occasion. I phoned on Saturday at 8.30 when lines opened and it took around 50 mins to get through, but I didn't get any help from the person I spoke to (I stupidly forgot to ask to speak to manager), I rang again and was on hold well over an hour around 1 hour 15 - 20 mins on hold then spoke to manager. The phone calls on Saturday cost me an EXTRA £23 IN PHONE CHARGES THOUGH.

@brumspurant Only thing i can think of is that the second time i phoned i asked to be put straight through to the manager and i spoke to him.

is this an e-shop download game only or can you buy a physical copy?

had my e-mail & text this morning from Royal Mail stating they will attempt delivery of my switch/zelda/pro controller today, guess what the amiibos I ordered from Nintendo store on 3rd march will also be delivered today. So the item i pre-ordered in January that should have been with me by the 3rd of March is being delivered at the same time as items i ordered on the 3rd of march!

got text & e-mails from Royal mail stating they are going to attempt delivery today - guess what they are also delivering the items i ordered from Nintendo store uk on Friday at the same time!

@brumspurant did you only message official store? I have not had any respose from the messages i sent via official store. The response i got was from e-mailing nintendo customer services after i phoned them up too, they mentioned my phone call in the e-mail response (the e-mail was sent day before i phoned them (Friday), but in their reply to my direct e-mail they mentioned my phone call from that morning on Saturday).

@Joh1121 i had an e-mail from customer services offering me £21.50, I have not submitted my official complaint and request for real compensation yet as i want to wait until my switch is here (can use info from packaging and the real date I get it within the letter, along with all the other e-mails ect). i just e-mailed them back stating that £21.50 is nowhere close as it cost me an extra £23 in phone charges phoning them up.

From looking back at previous royal mail tracking for previous orders as comparisons i'm hoping mine might make it's way to me tomorrow, but not getting too excited yet, i will only get excited if i getup tomorrow to find an e-mail from Royal Mail saying they are going to attempt delivery.

@Jeronan I also bought a special edition gold zelda new 3ds xl last year and mine has had heavy use, but the outside is still perfect no bubbling/lost of gold colour/no lost of zelda design ect at all. only thing it has is greasy finger marks on it till i polish it again, then it will have more greasy finger marks on it within another 10 mins after that lol.

@MajorBen sure i'm up for that, i'm just hoping my switch turns up before the global test fire lol

mines currently sat in nottingham sorting office, unsure if it will move quick enough for me to get it tomorrow i have a bad feeling it will be tuesday for me

@gingerbeardman they have done one https://www.nintendolife.com/news/2017/03/delivery_issues_spoil_nintendo_switch_launch_day_for_unlucky_uk_buyers

@BigJack no deliveries for me, i'm still waiting too, but i'm certain RM actually have mine as the tracking is working on RM site and it has now made it's way to the county sorting office so if i'm very lucky (if you can call it lucky) i may get it tomorrow otherwise it will be Tuesday - Wednesday so much for defo getting it on release day and next day courier delivery - LIES standard 48 hour tracker to RM who only received it the day AFTER release day.

@LegacySmikey Hi Smikey long time no speak, will send you a request whenever my switch finally comes.

oh guess what just been contacted by my phone provider and given a extra charge that had to be paid by card straight away for phoning a non geographical number - Nintendo today cost me £23 thats going against a claim to Nintendo too

just received an e-mail following my e-mail to customer services yesterday and phone call this morning (no answer from nintendo store yet but they don't work saturdays apparently) the e-mail says they apologise and they will refund £21.50 off my order as this is the maximum compensation amount. Well sorry nintendo my phone bill will be more than this i will be submitting a claim to cover the phone calls and two days annual leave so get ready for compo closer to the £200 mark!!!

@Waylark I have had no reply from my e-mails yesterday either, don't expect a reply till at least monday now as the customer services manager told me the official store staff who reply to e-mails don't work Saturdays, plus they have had thousands of e-mails so a massive backlog so don't expect an answer anytime soon. You will get your switch before a reply.

No Switch, No special edition of Zelda and no pro controller all which were pre-ordered on 15th January, i messaged nintendo when it had still not been dispatched two days before release and was assured it would arrive on time, was told it would be next day delivery via courier - NOPE BIG FAT LIE!! It has gone to Royal mail by standard tracker delivery and Royal mail only received it after 1 am this morning to the district sorting office the day after release!! I won't get mine before Tuesday now, I took annual leave for the delivery and sat around waiting like an idiot for it, messaged uk store and customer services yesterday morning still no reply to them. Was on hold to nintendo for ages yesterday to be cut off as they closed the lines. On hold for 50 mins for first call this morning - got no information, had to call again to speak direct to a manager and was on hold for around 1 hour 20 mins, so massive phone bill - GUESS WHAT NINTENDO I AM PUTTING IN A CLAIM FOR THE HOURS ON HOLD AND FOR THE NOW TWO DAYS ANNUAL LEAVE I WILL HAVE TO USE TO GET MY SWITCH. SO BASICALLY YOU WILL BE GIVING ME MY SWITCH FOR ALMOST NOTHING!! GET READY TO PUT THE MONEY BACK INTO MY BANK ACCOUNT!

@Jkugler i phoned them on 03459 272 100 it is automative to start with i spoke my tracking number, it gave some answer i can't remember such as it is progressing through the system, then it said i could say start over if i wanted to check another number or say assist if i wanted to speak to somebody so i said assist

@SammiiCake yeah RM tracker works on RM site thats why i really do think it's with them and not Hermes, plus i called them and they said Tuesday

@SammiiCake exact same thing I was told by Royal Mail when I phoned them this morning, they received mine just after 1am this morning so i could look for Tuesday as delivery

Such a let down, I had friends/family coming round today to see the new switch and play on it, no hope of that now

@MajorBen I only ordered special edition of Zelda with my switch plus a pro controller, was going to get bomberman and 1 2 switch but everywheres sold out now cos i couldn't get there yesterday whilst sat waiting for nintendo

don't think mine is with hermes
I think mine really is with RM. I have to say that every time i hear a vehicle go up street i look out the window (I live on a dead ended street), i get hopeful every time i see a white van lol but then disappointed again as it doesn't come to mine

@6581punk i only have the RM tracking number though and that didn't work on the link you gave

@6581punk when just googling all three they all have the same logo (as if same company), but only live chat for MyHermes

when i google it only myhermes comes up

@6581punk where do i need to go then? I tried live chat with myhermes

i have checked with myhermes twice and they don't have it

@Joh1121 wait time over an hour

Just spoke to Nintendo again, asked to be put straight through to manager this time, who stated that it is still RM, and that they are all RM and have all been upgraded to 24hr instead of 48hr, but the tracking system may not show that yet, so basically it could come Monday or Tuesday rather than Wednesday or Thursday. Still nothing on compo but he told me i would have to write in with my complaint and request for compo - this would go direct to him and he would pass to relevant department. The address is as follows if anyone else would like to make a complaint and submit a request for compo: Head office, Nintendo Customer Support, PO BOX 4678, Windsor, SL4 1LP

just checked with myhermes they have nothing for me, RM have stated that they have it anyways only received it this morning so Tuesday at earliest

@Noseyuk545 how??? They couldn't guarantee me anything

@6581punk left a one star review

@NoseyUK545 45 mins on hold and about 8 mins on call

no didn't speak to a manager, just got off phone too doh!

said that can't upgrade my delivery or give compo!

finally got through on hold again though