why does the line go quite for a while like you are about to be put through then suddenly you get the loud zelda music or sorry message! like giving me hope my call is going to be answered then no still on hold.
lines closed!! due to high number of calls said need to go to on line account and raise queries there! i did that yesterday and still no reply, this is such a shambles!
@PhoeonixOnFire no defo not today, RM stated they only just received it into their system so Tuesday on 48hr Tracker, could be lucky and get Monday, but sorry i won't class Monday as lucky, I took annual leave for it yesterday
I watched this thread all yesterday with both interest and hope, but that hope was taken away when my switch did not arrive. I've had no response to my e-mails from nintendo store or customer services. my RM tracking number now works but only pre-advice at 19:02 last night, and only accepted outward at north west RDC at 4:11 this morning so I won't be getting my switch until the estimated date of 8th to 9th march as per my original order dispatched e-mail - so disappointed in nintendo. I had messages via the official store assuring me I would have it by release day or before and how it was being delivered by next day delivery courier. I also then got the automative message everyone got saying about high value items being sent via fastest method next day courier, well sorry nintendo but you LIED!!!! I haven't got it and it's on a standard tracker with Royal Mail. the one amiibo i was able to pre-order for yesterdays release date, came yesterday via RM, the other amiibos came back on Nintendo store yesterday (so I ordered them) and they have been dispatched and have the exact same tracking notifications and dates with RM as the switch I pre-ordered in January!!
Comments 58
Re: Official Nintendo UK Store Reassures Customers On Day One Switch Deliveries
why does the line go quite for a while like you are about to be put through then suddenly you get the loud zelda music or sorry message! like giving me hope my call is going to be answered then no still on hold.
Re: Official Nintendo UK Store Reassures Customers On Day One Switch Deliveries
Still on hold
Re: Official Nintendo UK Store Reassures Customers On Day One Switch Deliveries
sick of the zelda music already - and defo sick of the message "we're sorry to keep you Waiting...ect..." yeah sure you are
Re: Official Nintendo UK Store Reassures Customers On Day One Switch Deliveries
@bekoruler i just tried again and lines now open, on hold
Re: Official Nintendo UK Store Reassures Customers On Day One Switch Deliveries
lines closed!! due to high number of calls said need to go to on line account and raise queries there! i did that yesterday and still no reply, this is such a shambles!
Re: Official Nintendo UK Store Reassures Customers On Day One Switch Deliveries
@PhoeonixOnFire no defo not today, RM stated they only just received it into their system so Tuesday on 48hr Tracker, could be lucky and get Monday, but sorry i won't class Monday as lucky, I took annual leave for it yesterday
Re: Official Nintendo UK Store Reassures Customers On Day One Switch Deliveries
just rung RM 48hr tracker delivery Tuesday at earliest EEEWWWW!!!
Re: Official Nintendo UK Store Reassures Customers On Day One Switch Deliveries
I watched this thread all yesterday with both interest and hope, but that hope was taken away when my switch did not arrive. I've had no response to my e-mails from nintendo store or customer services. my RM tracking number now works but only pre-advice at 19:02 last night, and only accepted outward at north west RDC at 4:11 this morning so I won't be getting my switch until the estimated date of 8th to 9th march as per my original order dispatched e-mail - so disappointed in nintendo. I had messages via the official store assuring me I would have it by release day or before and how it was being delivered by next day delivery courier. I also then got the automative message everyone got saying about high value items being sent via fastest method next day courier, well sorry nintendo but you LIED!!!! I haven't got it and it's on a standard tracker with Royal Mail. the one amiibo i was able to pre-order for yesterdays release date, came yesterday via RM, the other amiibos came back on Nintendo store yesterday (so I ordered them) and they have been dispatched and have the exact same tracking notifications and dates with RM as the switch I pre-ordered in January!!