
Following an announcement Nintendo would stop 3DS repairs in Japan, the company's support service has now revealed it's run out of parts necessary to repair the New Nintendo 3DS in this location.
According to a rough translation, this means it's no longer accepting repairs for this particular unit as of 28th August 2024. Repairs for the New 3DS have also been discontinued in other locations around the world. On the plus side, repairs for the 2DS and 3DS XL in Japan are still available until Nintendo's stock runs dry.
Nintendo: "As we have run out of parts necessary for repairs, we have stopped accepting repairs for the New Nintendo 3DS system [KTR-001] as of August 28, 2024."
This announcement follows the shutdown of the online play for the 3DS earlier this year in April. In July, Nintendo also announced it had run out of replacement parts for the Wii U in Japan and would be ending the repair service for this system.
Comments 27
@GarlicGuzzler my humor is broken I SHOULD NOT HAVE LAUGHED AT THIS.
It's unfortunate. So many good games on this console that you genuinely can't get elsewhere. Hopefully we get a system with a second screen so we can get ports or remakes.
Well shoot. time to make the Newer 3DS then, Nintendo..
They gotta clear more warehouse space for the ZL New Nintendo Gamma Next Switchness Zwei console.
Dang I didn’t release this had already ended in the US. I just got a 3DS three weeks ago
Welp time to buy those replacement batteries I need.
@Tyranexx Nah, they just need more L buttons
Oh please. Here’s the translation:
“We are quitting support for a console that no longer generates an income. Supporting loyal fans is never our concern”
Curious when they’ll quit joycon repairs. Cause I’ve never had any working ones to begin with.
So, now is the time to start hoarding mint condition 3DS systems for spare parts? Gotcha, Nintendo!
@PinderSchloss The 3DS has had a pretty good run.
I don't begrudge a company no longer providing first-party repairs to a system they stopped selling 7 years ago. If you're going by the same metric, and say the Switch 2 comes out in April 2025, you're looking at Joy Con repairs up until sometime around 2032.
I get that we want companies to provide great customer service and repairs, but I think to also accept that there's always going to be an end date. And seven years is after end of life and fourteen years after launch (or ten for New 3DS) is way beyond what most companies offer.
@PinderSchloss Ah, loyalty. Always best served with a massive sense of entitlement.
@PinderSchloss It cost me 8 EUR to send four broken pairs of joycons to Nintendo for repair. One week later I received four brand new pairs back with an invoice for 0.00 EUR.
I have never seen or heard of better service than this. So you know ... complaining about things that aren't real just makes you lose all your credibility. And there are plenty of things actually worth complaining about 😅
@cpmh1234 They stopped production of the 3DS 4 years ago.
The 3DS in general and even the New 3DS in particular had such a good run so while I'm sad to hear about this I'm not that sad and I can't honestly fault Nintendo for it, especially considering they completely changed the style of their hardware with the Switch.
That said, I hope we'll see more and more 3DS ports and that Nintendo will make sure to go back to backward compatibility as they used to now that there aren't issues like those caused by the abovementioned transition!
Wraps New 3DS XL in bubblewrap. Love the wee blighter
@Samalik That is plausible. 🤔 That, or joy-con part space.
@BTB20 The New 3DS was discontinued in 2017, the XL in 2019 and the New 2DS XL was discontinued in 2020. It's the New 3DS whose parts have run dry, and as the article notes, the latter two will continue to be repaired whilst stocks last.
@Yalloo Ok I’m glad you had a good experience. I got mine repaired three times and they still refuse to just replace them.
I have never been able to use my Switch in handheld since I bought it at launch. I had to buy a pro controller but I refuse to buy the joycons that I already paid for. And yes, I will keep repeating this story on Nintendo fan sites until they give me new ones.
I guess I should stop complaining because others didn’t have my problem
@Rooty Yes I have to save money to be able to buy their products. It’s difficult for me to help make them richer, so I do feel entitled to some respect. They were still selling the 3DS until not so long ago.
What makes people want to defend companies all the time? Do you enjoy getting robbed?
@PinderSchloss That really sucks. And you have every right to "keep repeating" it. That sounds like something worth complaining about. Unlike you're earlier comment tbh.
I haven't had issues (yet) with the newer colours, so maybe you can keep an eye out for discounts on these. Amazon has them regularly, and elsewhere too. Or maybe somebody can buy a pair for you (for a special occasion) so that you don't have to buy it yourself. Or ask your friends to pool money together for a bday. There's also other cheaper brands.
I don't play only in handheld mode, but it certainly is a great way to play, and sharing joycons is always fun when it happens on the moment.
I would recommend solving this one way or the other so that you can enjoy your Switch even more and also lose this grudge, it must not be nice to have to think of negative stuff all the time.
What about the old 3ds? I don't live in Japan but still got mine.
It's no issue, if I want more parts to fix or replacements for my broken 3DS them Chinese folks at AliExpress got my backs. There are a lot of Chinese manufacturers and modders that knows how to replicate making Nintendo parts now that doing repair isn't a hassle anymore not to mention more of those Chinese emulation handhelds and accessories are starting to use parts that replicates the real systems that if you ever need parts you could just buy those for some spare.
@GarlicGuzzler
Seriously 😂😭 i laughed harder than i should have haha, thanks for this comment. 🥳
Scary thought, but we're as far from the launch of the 3DS now as people in 2002 were from the launch of the original Game Boy.
Speaking of 3DS repairs. Right now, my 3DS is having issues, it's starting to take awhile to read game cartridges and when I remove the game cartridge, the icon on the screen does not go away right away, it stays there for like 5+ seconds or so. Also the joystick is drifting. And now I am regretting selling my spare 3DS many years ago.
Might check online to see if their is an easy fix for the cartridge reader if it gets worse. Who knows there might just be a lot of dust in it?
Stingy!!! Considering the install base, repair support for another couple of years would have been more than reasonable. But then again, they've ended 3DS e-shop support/sales too. Nintendo is so weird...
@PinderSchloss We obviously have two very different experiences with Nintendo. If I for a moment felt I was getting 'robbed' by buying their products I would simply stop doing so. Things have a finite lifespan and everything ends sooner or later. How we deal with this sobering fact of life is down to the individual at the end of the day.
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