
Nintendo has made some positive strides with the Switch. The console is region-free, so you can play games from anywhere in the world - it's even possible to access eShops from other territories, too. However, one area where things are still a bit old-fashioned is save data storage.
Unlike Sony and Microsoft, Nintendo doesn't currently offer any means of storing your save data in the cloud, which means if you lose or break your system, you lose you progress, too - data is saved to the console's internal memory, even if you're running software on a game card. To make matters worse, saves are tied to your console at a hardware level, so even if you copy over the files to preserve them, you can't transfer them to another Switch system.
Nintendo has more plans for the Switch in terms of features, and many have been hoping that some kind of cloud storage option will be made available when the company firms up its online subscription plans next year. However, a recent chat between Kotaku and Nintendo of America boss Reggie Fils-Aime doesn't exactly inspire confidence:
Stephen Totilo: We at Kotaku have heard the feedback—and I’ve even worried about it myself–that the lack of cloud save and even the back-up option I can do with my 3DS [can cost people their save files if they lose their Switch]… do you guys hear that message?
Fils-Aime: We do.
Stephen Totilo: Can you say that there’s a solution coming?
Fils-Aime: I can’t say there’s a solution coming, but we do hear the message.
It's kind of worrying that Reggie doesn't have a more definitive answer on what should be a pretty simple feature. Equally worrying is that the Nintendo of America chief continues to dodge questions regarding the Virtual Console service on Switch:
Stephen Totilo: Do you plan to sell your older games to people? People got used to that with Wii and Wii U as downloads.
Fils-Aime: What we’ve said is that as we communicate the specifics of the Nintendo Switch online service then at that point we’ll communicate what it is we’re doing with our legacy content.
Stephen Totilo: It’d be great to be able to download and play some GameCube games on my Switch, Reggie. I’m just telling you.
Fils-Aime: I see a lot of consumers hoping and wishing for that online.
We're sure that Nintendo doesn't want to ruin any cool surprises it has in store when it comes to legacy content on Switch, but such comments hint a company which doesn't really know what it's doing in this regard - we've already seen Nintendo go back on its proposed plan to offer "classic games" as part of the online sub. Perhaps the discussions surrounding such features are still up in the air, hence the decision to delay the launch of the online service until 2018?
Whatever is happening behind closed doors at Nintendo, a feature as important as cloud save storage is something that has be introduced at some point, especially with a machine that is portable and therefore at more risk of being lost or stolen.
[source kotaku.com]
Comments 94
That seems to be his answer to a lot of things.
I wish NOA had a clone of Phil Spencer to do Reggie's job .
But he can keep saying that they hear the message.
Shouldn't they address this problem about saving sooner rather than later?
Typical Reggie, talking without saying anything.
I'm glad they came at him directly with it. I have good feeling about it. They know what we want, and are in the habit of giving it to us lately. I just hate the wait.
Reggie can't answer a lot of questions. He does a lot of talking but says very little meaningful.
I think they will have 2 or 3 Directs before the offical Holiday season and address a lot of the unknowns.......but Reggie just struggles with these events. They need someone else to do these interviews and let Reggie handle the direct skits and handshaking
Can you transfer saves to a new console like with 3ds?
If not, then massive problem because my current switch like many others, probably wont be the same switch i end up shelving for posterity in 10 yrs time.
my sister has been living with us and her and her fiance have been playing Breath of the Wild.
They just bought a Switch for themselves yesterday and Breath of the Wild. They're both halfway through the game and aren't happy about having to start over.
Just had my first "corrupted data" occurrence on Switch yesterday, so this inspires no confidence and earns a pretty hefty eye-roll on my end. Zero patience for this kind of thing as well as his remarks, it's becoming insulting.
@bolt05
Nope.
I dont think they want another virtual console. I really think nintendo wants us to just buy more current content and maybe there will be a few retro game packs like the jp only seiken densetsu collection.
The fee for online really must include backup saves to cloud otherwise whats the point of my nintenso membership if i cant use it in some way to keep track of my console profile data? Its just a pure marketing exercise. Fans will backlash against such things as they will feel betrayed.
Online functionality and my nintendo in general is really looking half baked. They better sort this quickly.
@KIREEK thanks for confirming. And doh!
It's 2017 ... How is it that only Nintendo makes it seem simple things like voice chat through a console and cloud saves are the hardest thing to implement ? Pretty ridiculous .
I hate the way Reggie always refers to us as "consumers". I'm gonna start referring to them as "capitalists".
And why is Nintendo always a decade behind everyone else when it comes to basic standard technology? So slooooow.
@oatmealwarrior92 i know why they dont want voice chat integrated. Its for parental control. Yoy cant guarantee a safe playing environment with easily accessible in gamw voice. Imagine my 4 yr old getting sworn at like cod voice chat when shes trying to play mario kart.... not good. External voice is so it can be easily controlled by parents and is part of Nintendo's corporate vision of inclusiveness and safe fun for all ages.
Nintendo certainly hear a lot, & have even fulfilled lots of fan desires over the years, so we know their ears do work. Perhaps @bolt05 is correct in the possibility hat they don't want VC for NS. Maybe?
@oatmealwarrior92: I like your Metroid icon.
After seeing how this E3 went I'm seriously thinking on trading in my switch or just selling it tired of excuses that should've happen for things we are missing
Maybe one day they will finally get on the same technological level as their 2 console rivals??? Jeez and. Virtual console?? What's the problem?? Stop over analyzing how to do it and just do it? Hamster is doing just fine just by posting them up every week!! And yes get GameCube in there and toss Dreamcast in the mix while your at it!! Stop fartin' around. 2018 is ridiculous!
@KirbyTheVampire he's a total BS artist!!
Come on, Mr. Reggie !
VC and great features for Switch, please...
It's not only the save backup that annoys me, but also the lack of Bluetooth.
@Saintseiya911 I personally thought Nintendo's E3 sucked! No indie sizzle reel! No virtual console! No online info! No 3rd party surprises! And everything Nintendo has cooking is 2018...that's ridiculous! They said they combined their teams to increase output and avoid gaps?? I don't see that at all. Shades of Wii U (almost) all over again??? Jeez I hope not...to me the Switch is their last shot!
Reggie is a spokesperson, that's what they do. But come on, at the very least they've got to address the save issue.
Interviewing Reggie be like...

For the uninitiated (you can skip ahead 1 minute)
https://m.youtube.com/watch?v=MbKDcOciF90
Reggie really is The King of non-answers.
@rjejr lol that's awesome on spot on! 😂😂
@rjejr: Well, at least the kids can learn something from those 2 characters.
@joey302
I agree and monster Hunter xx no show for us is just ridiculous I'm thinking on Just getting a Wii u.
We need to remember that while Reggie may be COO of Nintendo America, he isn't in charge of the company. He has his bosses too. He will be told what he can and can't comment on by the higher ups in Kyoto.
@Saintseiya911 Capcom sucks too. They localized it for Wii U!! So what's the fear or problem?? Take the risk! Switch is portable ffs! And don't even get me started on konami lol. At least Sega has 2 sonic games in the pipeline Jesus. Ya gotta wonder why Nintendo wouldn't step in and publish XX like they are with Skyrim! Smh 🤦♂️
Thank you for asking these questions. I wonder if the Japanese press are grilling the Nintendo execs over there. Seems inconceivable that they still haven't figured out what to do with online (in 2017) with a hit console already on the shelves. Nintendo eh? God love 'em.
@Trikeboy: That's very true. Considering that fact, Nintendo probably is not afraid of the NS owners saying they will trade their's in, or their overall fanbase turning away from them. I say this because, surely they realize how we don't like being left in the dark, yet we keep buying their hardware, & games.
@Everyone_Else: No co. is perfect. TrikeBoy makes a good point. Nonetheless, Nintendo should have a very basic idea of what they're going to be doing about topic x, & topic y. Personally speaking, I don't mind if their plans change for the better, but I would like to be kept in the loop. I know Nintendo is not obligated to me to do so, even moreso because I currently don't own a NS. Still, if I knew what they were going to do regarding certain things, I am more likely to purchase a console, if I find it has features that I can go with.
I love Nintendo, & I believe they will come up w/ some kind of solution.
To me these two issues are one in the same. I would be more or less fine with re-buying VC games each generation IF there were a way to transfer/share my save data between systems. I know that's not exactly the problem that needs to be addressed at the moment, but I think that's a big part of cloud saving's value, and other companies use it that way. The bottom line is that I hesitate to buy ANY game that I think may come to the next system, because I don't want to have to play it over and over from the beginning; especially if it's a long, involved RPG. The same could honestly be said about other ports as well, like Shovel Knight, Shantae and the various other indie games moving from the Wii U to the Switch. Nintendo is acting like these aren't the same game we're buying again and again.
Remember when Nintendo talked about integrating all of their devices into a shared ecosystem? Are we supposed to interpret that as just earning coins in Super Mario Run and spending them on 3DS home themes? If Nintendo makes a cloud save service that can TRULY connect games across their systems, then I won't complain about paying a few bucks for an upgrade, and I won't mind the wait as much, so long as I can play Earthbound on the Wii U and transfer my progress to its eventual Switch counterpart.
Look, I'm just glad they're hearing the desires of fans. That's all you can ask for really. The rest is up to them. The frustration comes when you feel like they don't even hear you. So I'm good with this.
Reggie does not have free reign to determine when to break new information. I don't know why people still don't understand that. It's clear Japan calls the shots, and when they want to release new information we'll know about it. Pestering Reggie isn't going to get anybody anywhere, but at least by acknowledging that they hear us we can take comfort in the fact they are likely going to address it.
He said they'll talk about it when they talk about their online. So we wait till they talk about their online
Translation: We have nothing definitive to announce at this time. Please understand.
Just imagine if someone lost 300+ hours of Zelda breath of the wild save data!? That would be absolutely devastating! 😱😨 These things can be avoided if Nintendo woke up and realised that cloud saves is actually important. If only someone said this to reggie.
"We do hear the message"
Nintendo hears your message with their ears, but they respond with their fingers. 🖕.
Come on, Reggie, give us Mother 3!
I mean, uh.....
Come on, Reggie, give us a transportable save feature that has been around for over 20 years!
Sometimes i just Wanna slap his big fat face!! 😃😂 give me that job you'd all be grinning ear to ear at least virtual console wise! Lol and to think his net worth is $21 million omg 😲
@OGGamer Those fingers are so abused and smelly. I feel so sorry for them.
I think all the main decisions are made by Nintendo of Japan. Reggie probably has very little say or sway in anything they do.
@rjejr LMFAO Elmo is frickin' SAVAGE!!! 😅
@Yellowtails yes true. But that would suck for adults who want free chat.
@KIREEK @Hikingguy Eh, at least Reggie wasn't bragging about his console being able to run a game at 60 FPS during their presentation (Forza 7 in Phil's case), then later go on to essentially say that not being able to reach 60 FPS is not such a bad thing, wondering why people care about it (in reference to Xbox One X tech improvements over original console not being utilized to bring Destiny 2 frame rate over 30 FPS, even though it is capable of 1080p/60 FPS on ultra w/ full anti aliasing, or 4K/60 FPS on medium w/ minimum anti aliasing, which is on par with a low-mid range PC).
A non-answer is arguably much better than an idiotic response.
@PlywoodStick LMFAO Elmo
Don't think I've ever seen those 2 words together. Glad you enjoyed it. Glad I remembered watching it from when my kids were little, that segment always stuck with me, Elmo beating on poor Zoe - "It's a rock." Now that Sesame Street is on HBO that scene would probably be more like "Hey Zoe, wudaya got there? It's a rock? A f'kin rock. Are you kiddin me, itsa f'kn rock. Fugedabutit."
Any solution would be appreciated.
Granted, for a payed online service (even for a relatively minor fee) cloudsaves should be included.
And with their intent to "hardwire" the switch to a smart device for their online interactions, it would be a rather elegant solution as well.
But truth be told, a simple SD backup method would also be appreciated.
So no comments on VC until 2018...
Save data has been one of the main entry points to hack a Nintendo console since Wii, and to cheat on online playing (Splatoon, Pokémon). I guess they are reluctant about this point just for that.
Virtual Console, I don't know, they are carefully planning a way to make it meaningful to the mainstream, without harming current software sales.
When was the last time that Reggie actually said something? I don't know why NOA feels it needs to be so cagey. They aren't Apple for heavens sake.
@joey302 I hear your frustrations but did you somehow miss that about half of the games Nintendo featured at E3 are coming in 2017? ARMS, Splatoon 2, Mario + Rabbids, Super Mario Odyssey, Xenoblade 2, Fire Emblem Warriors, FIFA 18, Rocket League and Skyrim are all slated for Switch this year. That's at least one for every month. The Switch is definitely not suffering the same game shortage that the Wii U suffered. The Wii U had two or three first party games at launch + a few third party games, and then the next first party game was Pikmin 3 the following August. That definitely hasn't happened on Switch.
Concerning the topic at hand: not having cloud saves is indeed ridiculous. It makes no sense to not have that feature. Nintendo has corrected a lot of things with Switch that they got wrong for Wii U, but they somehow still can't figure out this fundamental piece of the puzzle. Come on, Nintendo.
After the double Metroid reveal, I'm starting to believe that "we hear the message" means"we are seeing how we can make that happen."
@Trikeboy Exactly. Reggie isn't in charge of Nintendo, the CEO in Japan is. Reggie is only in charge of the American branch and even then he can only do what Nintendo in Japan allows. Reggie cannot freely answer anything major about the system that he hasn't been briefed on or doesn't have clearance to talk about.
I'm just going to assume that Virtual Console and cloud saves will arrive with the paid service early next year. I can wait.
Just gonna come out and say it: I would've been much more likely to buy a switch this year if they had detailed/released the VC service at E3 instead of Prime 4. Yes, i'm excited for it, but the term "in development" tells me I can wait another year or so before I feel the switch will become a necessity, whereas the VC would've got me on board a lot sooner. (provided they don't totally botch it)
Is this rocket science to them?
Just give us a nintendo game pass. All of the virtual console for £10 a month.
It's a no brainer to me
@KIREEK
Been finding myself thinking that a couple of times as well.
I can't believe we need to ask for a way to back up or keep our save files safe in 2017 !!
I don't understand why people are surprised at this. Nintendo clearly have a plan for new features and their old games but aren't going to announce that via an off hand comment in a chat with Kotaku.
@joey302 that's True as I do have so much money invested already into my games for Switch so that's what keeps me going is XX if Nintendo does step in as Skyrim and be Splatoon and Odyssey so far are next on my list of games but it just saddens me a a person who had supported a company since the NES when I was a kid.
I'm not sure they do hear the message. If we're paying for online, cloud saving seems like a basic feature of that. I mean, it's not like save games require much space anyways.
Why do people talk about Cloud Saves as a "solution" when your save files shouldn't be locked to your Switch in the first place.
It's like when people ask for Bluetooth to make Nintendo's convoluted 3 way with a phone Switch voice chat less convoluted, when what they should be asking for is for the voice chat to not be convoluted at all and just work off of the Switch itself, which the PSP could do in 2004.
The lack of the ability to back up or transfer your saves is not an oversight, it's an intentional (but misguided) anti piracy and anti hacking measure (they're not worried about people cheating online, but installing something like homebrew again).
So here's what's going to happen, 3-5 years from now, when Nintendo finally releases "New Switch" or "Switch XL" or whatever, they're finally going to allow you to move saves to the microSD card but lock the saves to the microSD card and 1 system similar to the 3DS's games because now there is a direct monetary benefit to allowing people a limited ability to do so, to convince people to buy another Switch.
It really is extraordinary that with two years of pretty much nothing being released on the Wii U while Nintendo worked on the Switch that features such as this and Virtual Console are still not ready.
Reggie Fils-Aime needs to stop being Nintendo of Japan's little B****!
Make something happen dude your the darn President of Nintendo of America for crying out loud!
Im pretty amazed to be honest that N have not spoken out about features that they 'know' the community wants.
Dont get me wrong i think they did a good job at E3, but they could have built on that by at least 'checking in' about new features such as online , vc, cloud saves etc
If it aint ready im cool, at least acknowledge if your actively developing or discussing features or theyre not going to happen.
We live in the age of information , someone tell them please...
I find the way save data is handled on Switch baffling. What is the harm in allowing save data backups on cloud or locally on a hard drive? The Wii and Wii U could both do the latter, as could the 3DS with some downloaded games and Senran Kagura.
They better find a way to back that stuff up unless they want to blow a perfectly good system. Not much use in having data you can't keep. This a Virtual Console is sketchy. Fix those and its pretty much a perfect system.
Does Reggie have a massive notebook of "messages he's heard"?
@jimi
You're blaming hackers for Nintendo's atrocious DRM, when people hack the OS and pirate on every major gaming platform, but the other gaming platforms don't intentionally inconvenience paying customers in an attempt to stop that (except that one time Xbox One required you to be online once a day so they could DRM scan you, which they eventually stopped doing).
http://www.escapistmagazine.com/news/view/114391-Valves-Gabe-Newell-Says-Piracy-Is-a-Service-Problem
Give people what they want, conveniently, at a fair price, and most people will gladly pay you for your products. You're never going to stop every pirate, and attempting to do so only upsets paying customers.
@123akis Indeed, these aren't games of Bejewed you swipe around on a few minutes at the doctors office. Data needs to be secure.
Reggie's often a pretty cool guy, but even I find these interviews aggravating.
Is anyone really surprised that he does not reveal things like that in an random interview? In fact pretty much no one would do that, unless that is specifically planned for this interview.
If they wanted to tell us things like that, then they would have already done it through official announcements.
That is the same for Nintendo and any other company.
@Yoshis_VGM ok so we knew about all of those except Rocket League. Kirby & Yoshi & the rest are all 2018. In fact I betcha Prime 4 ends up in 2019. And that may be one game a month but that's ok to us?? If you're NOT interested in that particular game you have to look forward to the month after etc. So for me the next game I'm interested in after I grab Cave story next week is Mario Odyssey- that's a long wait October 27 while The PS4 and Xbox have multiple retail games released weekly giving us choice and variety!! I don't think I'm being to demanding here am I? 1 game a month is just horrible I'm sorry, they have to do better than that!! Without virtual console launched as yet (also 2018) the only saving grace here is the indie games to fill in the gaps. (Again shades of Wii U) So thank god for a decent looking indie games lineup coming up this year and for Hamster, who must be grinning ear to ear in their offices with zero classic game competition against their Neo Geo releases!!
Saying he "cant say" suggests to me that Nintendo kniw about the issue and are working through some logistics. Id bet money on the paid online service providing cloud saves becauee thats exactly what playstion does. Yes ps4 does offer cloud saves but ONLY to people who have playstation plus.
@Kirgo A lot of people don't understand how these things work. He's most likely under a gagging order from Japan.
@WiltonRoots It doesn't even need much of a gagging order.
They either announce something officially or keep quite about it, that is just normal.
I think what most people are really annoyed about is the fact that interviewer who talk to Reggie only ask the questions that he obviously can't answer anyway.
I mean seriously, why do you interview someone if you don't have any questions that have a chance of being answered? Or is it just that sites like this ignore the other questions?
@Kirgo " Or is it just that sites like this ignore the other questions?"
The regular questions don't create as many clicks or kneejerk reactions in the comment sections as these ones.
This is much better than a "no."
shakes ma heid. Reggie your a muppet. Seriously 21st century get with the program.
how this feature wasn't part of the original release of the system is beyond me. in 2017. It should have come WELL BEFORE freakin screenshot.
I totally agree that save data is an issue that needs sorting ASAP and it should have been done from the start. So Nintendo (not Reggie) - sort it out please. If anyone has lost there BOTW save because of this then that's pretty tragic and crappy.
On the subject of their ongoing work on the various other online components: Here's a few quotes from Reggie from a new Polygon article:
(https://www.polygon.com/e3/2017/6/15/15811288/nintendo-switch-online-delays-reggie-fils-aime-interview-e3-2017)
“As Nintendo looks at the overall online digital experience there's a recognition that there's a lot of work to be world class,” Fils-Aime said. “And we pride ourselves ... We believe our IP is world class. We believe that when we create a piece of hardware it's world class. We need to get our digital environment world class. And that's what we're working hard to do. “
“As we were proceeding along development, there were things we wanted to do with Nintendo Switch online that extended the development time,” Fils-Aime said. “When you look at the products [from Nintendo] that have been delayed, typically it's worth the wait. Breath of the Wild is a great example.”
“We wanted to make sure that it is a robust, well-executed online environment, and for the $20 annual subscription fee, the consumer says, 'This is a no-brainer. I want to participate. I'm all in.’”
Note he's saying WE - he's not the head honcho. He's just the front man there to talk the good stuff up and take the hits with confidence. What more can he say?
It's up to Nintendo fans to put a bit of faith in the company (not Reggie remember - you don't have to like him - i doubt he cares). Personally I think what they've done with the Switch and the games they're releasing is AMAZING - and I'm totally happy if they decided to prioritise getting the hardware and the games right first.
@bolt05
Parental controls would be used to disable voice chat by, you know, the parent. It's your job to make sure your 4-year-old is safe using the tools provided.
@k8sMum Sure but Nintendo wants it to be sewn up. They don't want accidents happening - they know a massive core of their audience is young gamers and the confidence of their parents.
There are surely other reasons for them using a phone - practical hardware priorities.
But Nintendo will continue to make chat awkward for kids and adult alike.
@SanderEvers Eh, not really, that's only a few terabytes. Multi-billion dollar companies like Nintendo can easily afford to work with petabytes these days. (Those are 1000 terabytes each.) Nintendo isn't some small company, a terabyte doesn't cost much in the grand scheme of things for them.
Hell, there are 12 TB hard drives out now, there's going to be 16 TB drives available later this year, and an 8 TB external drive can be had for under $200. Even without wholesaling or inner market deals, a single random person could keep all those millions of save files (for BotW, for instance) on a single hard drive, much less a multi billion dollar company.
@Saintseiya911
Don't do it. Put it in a box, into a closet for later if you must.
But don't give it away, I'm telling you person-to-person here, you will regret it eventually.
He is not a president, he's just a lawyer.
@ProjectCafe to be honest I couldn't give it away as I have my Switch and a Xbox one s and my Switch I enjoy more as I killed Zelda and I at first didn't even liked the graphics but it grew on me cuz of the depth of the game and getting it again just cuz of the dlc as I traded in but hopefully we get a direct in month before Splatoon and they give us at least streaming apps would be nice
@Saintseiya911
Yeah.
@jimi
You're making up that other systems block your saves.
There is no online DRM with Steam games, why have so many people not figured this out? You can run Steam offline and play games you've downloaded offline. If there is online DRM with the game it comes from the publisher.
Yeah, you can't resell the game, but in exchange you can redownload it at any time (depending on the platform, on multiple systems/PCs). But that's all digital games on all platforms, not just Steam (except Nintendo before the Switch).
Making an environmental argument against digital games isn't here or there, but you can't possibly believe downloading a game is more wasteful than mass manufacturing a physical product with packaging and shipping them.
If a game needs tons of patches, that's the publisher's fault.
Not being able to redownload games if the distribution service goes down would happen to any gaming platform, including Nintendo and the lauded VC people love.
And the paid mods idea was Bethesda's (makers of Skyrim) idea in which they got the largest cut of the profits (which they announced at E3 2017 they are trying again by the way). Get your information right instead of throwing blame at things you dislike. Now, making something free paid is bound to upset people, but there were many other problems with Bethesda's paid mod attempt which where ridiculous.
"We do hear the message"
Read: "I am trying to get Nintendo Japan to sort this out but they won't budge as they're so stubborn. They'll probably realise it's a good idea and implement it in about 10 years time..."
We really need cloud saves. If someone stoles my Switch (I do hope it doesn´t happen!), we in South America have really bad luck dealing with NoA to recover our digital games and things.
I've heard of cases for the 3DS where NoA, just because people are using the NA eshop, give your user back to you but they delete your games for breaching the terms and agreements (not using a eshop not corresponding to your country).
It isn't Reggie's fault, I know - shame Japan is so stubborn. I bet Shibata, at this point, has more clout than him before the managers in NoJ.
@SanderEvers A few mb for millions of people adds up, but it isn't prohibitive. A few mb is fair when you're paying twenty bucks a year. Hell, services like Google Play or Steam already cover this for free. And yeah, he's not gonna pull the trigger himself but it's still a service I would expect.
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