
Ahead of the launch of Luigi's Mansion 2 HD for the Nintendo Switch next week, Walmart in the US has reportedly been cancelling physical pre-orders.
As highlighted by GoNintendo, the "exact same situation" that played out with pre-orders for Paper Mario: The Thousand-Year Door last month is now happening with Luigi's new release. The retailer is once again offering a discount code of $25 on the next purchase over $45 as an apology but hasn't explained why it's cancelling orders.
Although this did happen with Paper Mario recently, as the source mentions, some physical copies of the game were still shipped to customers in the end. Nintendo at the time was apparently only offering physical copies of the games in store. If we hear any updates or developments we'll let you know.
Have you had any issues pre-ordering a copy of Luigi's Mansion 2 HD? How about Paper Mario? Let us know in the comments.
[source gonintendo.com]
Comments 38
Dam, really? Well I’m probably still picking it up day 1 in Kuwait. Not like I could preorder it physically to begin with, but this sucks for Americans.
I keep wondering if it has something to do with Walmart having an online store that’s massively open to third party sellers as well, and, if to avoid confusion, is scrapping all preorders to alleviate confusion on games that can be shipped soon vs games that may be shipped weeks out.
Obviously no idea, but speculation is all we have in a wasteland of no PR responses.
Pre-ordered in-store at GameStop. I'm good...
Couldn’t find a good place to preorder online so I will likely be going to a physical store to purchase it day one. Not like there are any American preorder bonuses anyway
No big deal for this game. There’ll be plenty of stock.
Wow, twice in a row. Not sure what’s going on, this is very odd.
Strange for this one. There's not really much interest at all for this title
If I had a nickel for every time that a nintendo switch game had there pre-orders canceled, I'd have two nickels which isn't a lot but it's weird that it happened twice.
Maybe I need to start pre-ordering so I can get some discounts if they're canceled.
@Birdgas It's a thought, but "Nintendo's" store on Amazon.com is the wild west. I've gotten the wrong things from there before and was unable to get any help from Nintendo customer service since it was a "third party" that fulfilled it.
I just got my copy of the Thousand Year Door this week. I probably won't get Luigi's Mansion 2 until late August maybe.
To be honest, I never understood the need to pre-order a game.
This is why you get your games form GameStop.
I need to start preordering Nintendo games from Wal-Mart. I’d happily take a $25 credit. 😂
I don't get why anybody would pre-order a mainstream/evergreen game unless there's a pre-order bonus involved. It's not like it's going to sell out. It's a freaking port of a game that was available in abundance for over a decade, and after a time, for less than half the price that Nintendo have the audacity to charge for it now (and for an arguably inferior version, depending on your feelings about stereoscopic 3D).
@Thomystic absolutely. Those third party fulfillment services have some interesting and useful applications, but I’m afraid a lot of it ends up complicating situations like this and punctual fulfillment of new products. It seems like people who pre-sell CEs of games on eBay and then cancel preorders if they can’t end up fulfilling it, too.
Kind of a mess, and complicates things for the rest of us. :/
@SillyG so, while it’s not so much part of the conversation now, but I’m sure can still play a role in shipping. Oftentimes, to avoid sunk cost on middle to low interest items, stores sometimes only order enough copies of a game as there are preorders. It’s just to ensure frugality, which I can get in the case of smaller shops or dedicated shops, but since so many places are general electronics stores now, they tend to order significant quantities.
A perk for some folks is to preorder and slowly pay off the item over time, which can just make spending more palatable, or to try to make sure that a popular item is there for them day one to snag after work or before a hiatus or something. Different reasons for different folks.
Removed - unconstructive feedback
How very strange… receiving less copies than they were expecting, perhaps?
@Yousef- I was in Arifjan and Kuwait City many times around a decade ago, among other places out there. I mainly spent my time indoors, playing my PSP and Vita.
Still wonder what the heck is going on since at this point it's clearly an issue limited to specific retailers in the US, especially Walmart.
Since the topic came up once again, one more reason why people preorder games, me included, is that you can get them (slightly) discounted even day one by doing so in several regions.
I wonder if is related to why Amazon has not had the game available for pre-order at all since the day they listed the game. Is been unavailable for both physical and digital copies for a very long time...

"See, you know how to take the reservation, you just don’t know how to hold the reservation and that’s really the most important part of the reservation, the holding.
Anybody can just take them!"
This is the exact same situation I found myself in with TTYD last month. I received a $25 off coupon for a $45 or more order too. I ended up preordering through Best Buy. The kicker? BOTH copies were shipped to me, so I had to return the Walmart copy (Easier for me to do).
Likewise, the Amazon listing was also unavailable. Something seems to be up with some large US retailers and Nintendo regarding recent releases.
This has to be an anti scalper move. Its the only thing that makes sense
I preordered TTYD at GameStop and got my copy in the mail a day early. Curious why this seems to be a Walmart issue.
@VrginX
You're toast. For metroid prime remastered, it said it didn't know where it was, had no shipping id, and was like, "do you want to cancel it?" And I was like, ehh not really. And then it comes a week later lol
Translation: Don't pre-order your games at Wal-Mart.
Having worked at that s***hole and seen first-hand just how bad the place really is, this is no surprise to me--it's literally just a reminder.
@-wc- I'm not sure if that really is, but it might as well be a quote from Seinfeld. I can hear either George or Jerry saying it in my head hahahahahahahahahahahha
Perhaps their slowing down production of physical Switch 1 games for Switch 2? (This is quite strange)
@PersianZSR same with my copy...
@John_Deacon
Haha good guess! it was Jerry at the car rental place 😂 great bit ✌️
I am still waiting to see why it is being priced at $59.99. What new content does it have to be priced as such.
I think that preorder have largely outnumbered the first batch of copy shipped, I've preordered it in march on amazon but as of today it say that I'll get it the 3rd of july.
isn't the reason obvious ? . . . . Walmart is run by idiots ?
not really sure if it was just my walmart but when i bought paper mario they took my picture? guess it was a nintendo thing. took a picture holding the game /shrug havent heard anything else about it since then....
@-wc- Great! I watched that episode (again) some months ago. Your quote sounded familiar and your pic helped my guess become a little more solid HAHAHAHA Seinfeld is pure gold
@Eli0213 GameStop is never reliable. "It didn't come because our store didn't end up getting any copies/amiibo." Well then how did you let me preorder it? Also had an issue online with the Engage Special Edition. It "left their warehouse" but never was received by shipping. It was a huge ordeal to get a refund because technically it processed. Took weeks.
@VrginX confirmed from my local GS. It will be here tomorrow...
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