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Topic: nintendo has the worst email support ever

Posts 1 to 20 of 24

billyhatcher312

hi guys does any one have the most annoying issue trying to send a stupidly simple email to nintendont trying to contact their stupid supprt team via email im very angry because back then it didnt keep saying the annoying word subject when i was doen clicking the stupid send ticket for some reason now its saying the annoying subject can anyone help me out on the worst email support ever

billyhatcher312

LzWinky

I never had problems with them and they are certainly not the worst. Perhaps you need to calm down first before typing about your experience?

Edited on by LzWinky

Current games: Everything on Switch

Switch Friend Code: SW-5075-7879-0008 | My Nintendo: LzWinky | Nintendo Network ID: LzWinky

Xilef

What was it you were asking them?

Xilef

Scary_Old_Lady

Try South West Trains' e-mail support. Took them two months to say whether a train had power sockets in First Class or not. Great! I personally haven't had any issues with the form when I used it a few times last year.

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3DS Friend Code: 3695-0038-1854

Mk_II

If your emails are anything like your post they probably don't understand what you are trying to say.

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Jmaster

Mk_II wrote:

If your emails are anything like your post they probably don't understand what you are trying to say.

Jmaster

TeeJay

Mk_II wrote:

If your emails are anything like your post they probably don't understand what you are trying to say.

This, lol. I can't really make out what problem the OP has exactly other than "Stupid bad support is stupid"

If you add me, I need to at least know you or I won't add you back.

Switch Friend Code: SW-5283-4033-0929 | 3DS Friend Code: 2423-1923-3519 | Nintendo Network ID: TeeJay92

unrandomsam

Did you mention anything about the N3DS in NA (That is probably auto ignored by now).

“30fps Is Not a Good Artistic Decision, It's a Failure”
Freedom of the press is for those who happen to own one.

Kami2Kami

I have no problem e-mailing them, but generally they take about 2-4 weeks just to respond to a simple e-mail. I find that quite ridiculous as the things I e-mail about are "sort-of" urgent and it always go past the deadline before they respond.

Systems: Wii U, Wii, New 3DS Ambassador Edition, 2DS
Amiibo Collection: Villager, Rosalina, Zelda, Sheik, Toon Link, Link, Marth, Ike, Robin, Lucina, Pit, Shulk, Fox, Yoshi, Toad, Squid Inkling, Meta Knight, Ganondorf (pre-ordered), Yarn Yoshi (pre-ordered)

Nintendo Network ID: Kami2Kami

RedDevilAde

Bushido_Fai wrote:

I have no problem e-mailing them, but generally they take about 2-4 weeks just to respond to a simple e-mail. I find that quite ridiculous as the things I e-mail about are "sort-of" urgent and it always go past the deadline before they respond.

My experience too, however their phone support has always been immediate and top notch.

Edited on by RedDevilAde

Rimmer: "Look, I think we've all got something to bring to this conversation, but I think that from now on the thing you should bring is silence."

Homer: "Oh people can come up with statistics to prove anything Kent. Forfty percent of all people know that."

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ZanderShepherd

Really? They're by far not the worst in my opinion. Sure, they missed some of my e-mails, but more often than not I got an answer within 2-3 days max. There are other companies that do it far worse. I once ordered something from an online store, but I never received it. I called them, e-mailed them, but never got an answer. After 3 months of 'we'll look into it', I called the police, and then I finally got my money back.
Ok ok, that's a little off topic compared to Nintendo's customer support, but my point is that I've never had any problems with them.

ZanderShepherd

bezerker99

As someone who has recently called Nintendo three times in the last two months, I can honestly say they have very friendly customer support on the phone. I never email them when I have technical issues with their products, I always pick up the phone and call.

MsJubilee

RedDevilAde wrote:

My experience too, however their phone support has always been immediate and top notch.

The Harder the conflict, the more glorious the triumph. When the going gets tough, the tough gets going.

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Switch Friend Code: SW-5827-3728-4676 | 3DS Friend Code: 3738-0822-0742

MegaMari0

I'm sure they get flooded with thousands of emails for support involving just about anything to do with them. It could very well be protocol to have them as a low priority and get through more urgent matters like those who call in. It's not an uncommon practice especially if they don't have the staff to handle all those emails. It's probably a "we'll get to them when we can" mentality.

"When expecting booby traps, always send the boob in first." -Megatron-

3DS Friend Code: 3153-3802-3566 | Nintendo Network ID: coldfusion88

CaviarMeths

To be fair, I can't figure out the subject of your post either. I don't want to be condescending, but please look at your post, read it back to yourself aloud, and realize how nonsensical it is.

Help: Call them, or write a concise, clearly-worded email.

Edited on by CaviarMeths

So Anakin kneels before Monster Mash and pledges his loyalty to the graveyard smash.

Kami2Kami

CaviarMeths wrote:

To be fair, I can't figure out the subject of your post either. I don't want to be condescending, but please look at your post, read it back to yourself aloud, and realize how nonsensical it is.

Help: Call them, or write a concise, clearly-worded email.

It seems like he typed his complaint in a different language and then google translated it to another language, and then google translated it back to English... This is the result.

Has anyone else tried that? It can be quite funny in certain situations lol.

Systems: Wii U, Wii, New 3DS Ambassador Edition, 2DS
Amiibo Collection: Villager, Rosalina, Zelda, Sheik, Toon Link, Link, Marth, Ike, Robin, Lucina, Pit, Shulk, Fox, Yoshi, Toad, Squid Inkling, Meta Knight, Ganondorf (pre-ordered), Yarn Yoshi (pre-ordered)

Nintendo Network ID: Kami2Kami

unrandomsam

Bushido_Fai wrote:

CaviarMeths wrote:

To be fair, I can't figure out the subject of your post either. I don't want to be condescending, but please look at your post, read it back to yourself aloud, and realize how nonsensical it is.

Help: Call them, or write a concise, clearly-worded email.

It seems like he typed his complaint in a different language and then google translated it to another language, and then google translated it back to English... This is the result.

Has anyone else tried that? It can be quite funny in certain situations lol.

If it involves chinese it seems to end up sounding like some type of epic quest.

“30fps Is Not a Good Artistic Decision, It's a Failure”
Freedom of the press is for those who happen to own one.

Kami2Kami

unrandomsam wrote:

Bushido_Fai wrote:

CaviarMeths wrote:

To be fair, I can't figure out the subject of your post either. I don't want to be condescending, but please look at your post, read it back to yourself aloud, and realize how nonsensical it is.

Help: Call them, or write a concise, clearly-worded email.

It seems like he typed his complaint in a different language and then google translated it to another language, and then google translated it back to English... This is the result.

Has anyone else tried that? It can be quite funny in certain situations lol.

If it involves chinese it seems to end up sounding like some type of epic quest.

There are different types of Chinese characters too, so perhaps he tried to translate it using difference languages in the same sentence? lol.

Systems: Wii U, Wii, New 3DS Ambassador Edition, 2DS
Amiibo Collection: Villager, Rosalina, Zelda, Sheik, Toon Link, Link, Marth, Ike, Robin, Lucina, Pit, Shulk, Fox, Yoshi, Toad, Squid Inkling, Meta Knight, Ganondorf (pre-ordered), Yarn Yoshi (pre-ordered)

Nintendo Network ID: Kami2Kami

TeeJay

Looking at the comments in articles the OP posted in, it seems like this in't the result of typing this post in a fit of anger. Okay well, maybe. But 2 out of 3 comments being constructed in this fashion seem to indicate that this is just a really angry person in general...

If you add me, I need to at least know you or I won't add you back.

Switch Friend Code: SW-5283-4033-0929 | 3DS Friend Code: 2423-1923-3519 | Nintendo Network ID: TeeJay92

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