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Topic: The Nintendo Switch Thread

Posts 52,961 to 52,980 of 69,785

link3710

@sixrings I'd say they almost certainly saw enough of a dip in subscriptions to Live that they were worried they'd make less total at the higher price tiers, thanks to also crippling the sales of any online based games they release.

link3710

rallydefault

Most large companies these days have some kind of social media division with a few people who post stuff to Twitter/Insta/Facebook/etc. And in most companies, those people are also responsible for kind of keeping a finger on the pulse of what they read on social media, and every so often present their findings to the higher-ups. Whether those submissions are given any heed is up in the air, but I do think the general mood of social media reaches decision makers to some degree.

rallydefault

sixrings

@JaxonH 13 year olds in your world don’t own Twitter? The fact is that there was online blowback and they changed course. Good on them and shame on people in here trying to call people who don’t agree 100% with everything Nintendo does as trolls or basement dwellers.

sixrings

sixrings

@link3710 in 24 hours people cancelled their subscriptions. Are all these subscriptions in this world monthly. I don’t know who pays for their subscriptions that way. I always bought a year at a time so how exactly would I have shown my discontent by canceling the service. Theoretically it would have already been paid for.

sixrings

link3710

@sixrings I don't think anyone here agrees with Nintendo... Almost ever. This thread is always packed with Nintendo complaints.

People just get pissed when trolls come in and have literally nothing but negative things to say, and no evidence to back them up and are clearly just looking to get a ride out of people.

link3710

link3710

@sixrings Auto-renewal exists. Many people have their accounts set to auto-renew each year, and turning that off is equivalent to saying "I'm not going to buy this any longer."

link3710

jump

@rallydefault Not that I am disagreeing with you but generally from the various companies I've worked at the the social media is normally run by the marketing department and juggled by a few people in that department rather than a single/team of specialists. It seems specifically either the person who specializes in digital or the PR person and the person doing it always complains about it being dumped on them.

I suppose I should pay more attention during the marketing presentations when they explain this stuff, they normally talk of fancy ads that have selective geo-somethingorrather tracking but I choose to just pull stupid faces to the person next to me so they burst out laughing.

Nicolai wrote:

Alright, I gotta stop getting into arguments with jump. Someone remind me next time.

Switch Friend Code: SW-8051-9575-2812

sixrings

@link3710 a lot of people with complaints are long time Nintendo owners still frustrated about how they were treated post wii u. Right or wrong those feelings are real. Anyways I never understand why people aren’t sympathetic to long time Nintendo fans instead they seem to want to shame them. I’m not with that. These people want the best for Nintendo and even supported them in their dark times.

sixrings

sixrings

@link3710 I guess in theory a whole bunch of people could have cancelled their auto renewal. Unless we hear from Microsoft that is the case I think it’s more believable that they got heat from the gaming community as a whole. The purexbox threads were all negative. IGN daily fox said WTF Microsoft. And my local news channel covered it. I don’t have Twitter but I’ll guess that it may have trended for all the bad reasons. But your cancel renewal is definitely a possibility although I think it’s easier to complain then take action. Also I thought there recently was new poll that said something like 70% of series owners had game pass. So how many auto renews cancelling could there really be.

sixrings

link3710

@sixrings It's not just Series owners. Anyone with an Xbox One would have been affected as well since the raise in price was for both systems, and most people still playing on XB1 are less likely to have GamePass since they aren't the early adopter type.

As for being supportive...? I still don't know what you're talking about. The only people who aren't made welcome here are people who are clearly trolling and saying things that are basically non-sensical in order to piss people off. A.K.A. trolls. And people always reach out to them first regardless.

[Edited by link3710]

link3710

Ralizah

I'm not convinced a whole lot pierces the bubble that exists around Nintendo of Japan, which, let's be real, is the only place that actually matters when it comes to long-term strategy and game development philosophy.

Even when Nintendo responds to criticism or controversy, it's in the quietest, least reactive sense possible. Like Switch becoming a region-free device. Or Nintendo ditching regional censorship and making sure the games they publish are content identical throughout the world.

The most reactive move I've seen from them is their emergency price cut of the 3DS early in its lifespan. Money talks, and it's clear Nintendo knew where their bread was going to be buttered that gen. They weren't willing to have one of their portable consoles underperform because it was overpriced.

While it's a bit frustrating to feel like your voice isn't being heard, it does at least avoid making you look foolish, or like you don't have a strategy.

Currently Playing: Metroid Prime 4: Beyond (NS2); Corpse Factory (PC)

JaxonH

@sixrings
False equivalency. Strawman.

Nobody claimed criticism is trolling, and nobody's shaming anyone for feeling how they feel.

You're trying to make the case that, "it's ok to bitch 24/7 in the forum because Nintendo might read it, so I'm going to treat the discussion board like the customer support forum, and anyone who doesnt like it is just "shaming others".

That's nonsense. Absolute nonsense. You don't get brownie points for whinging. That's the easiest thing anyone can do. You're not standing on some morally righteous pedestal because you, oh great keyboard warrior, have the courage to whinge in the forum while other, more cowardly and deplorable members don't.

Nobody cares if you or anyone else has criticism. Nobody cares how you feel. Half the discussions here ARE ABOUT CRITICISMS. But they're civil, they're in good faith, and they're not done in some fanboy "gotchya" attempt to take jabs, and they're definitely not done out of some ill-conceived desire to advertise your bucket list of complaints to a billion dollar corporation overseas. What people DO care about, is when people use that as a justification to troll and derail discussions under the pretense of, "some intern at Nintendo might some day read this".

No, they wont. And even if they did, its not the place for it. Take it to twitter. Take it to customer support. Take it somewhere else. Nobody wants to hear someone whine and cry all day over and over in the hopes that "Nintendo might see it". There are other, proper avenues for that. The discussion board is not one of them.

Now. If you have something constructive to say and actually want to discuss, and arent just spamming complaints hoping Nintendo reads it, that's different. But if someone keeps repeating it and it's less of a discussion and more of a dunk fest, don't be surprised when you get blocked, banned, and nobody wants to talk to you.

Social media and support forums are the most widely used and acceptable method of customer feedback. THAT is where feedback needs to be directed. Not here. This is not the 1-800 hotline for bug fixes and customer satisfaction surveys. This is a discussion board. To discuss things. The fact you think it's ok to commandeer other people's discussions and use it as a personal tool for customer feedback insulting to the members who come here for genuine discourse.

Nuance in all things. There is nothing wrong with voicing feedback. In fact, that's a GOOD thing. You SHOULD voice feedback, as I do all the time on Twitter. But that's the difference, I do it ON TWITTER. Not here. Theres a time and place for everything, and this is not the place. MS reversed course not because of some random comment on PureXbox forum, but because of the overwhelming pressure on social media and mainstream journalists. THAT is where the pressure point lies. THAT is where you carry your picket sign and protest. THAT is how you let them know what you think. It's like going to the local bar and bitching to the bartender all day about Nintendo in the hopes that "maybe a rep will walk in and hear me" and then wondering why the bartender gets sick of hearing it.

[Edited by JaxonH]

Psalms 22:16 (1,000 yrs before Christ)
They pierced My hands and feet
Isaiah 53:5 (700 yrs before Christ)
He was pierced for our transgressions
Zachariah 12:10 (500 yrs before Christ)
They will look on Me whom they pierced

JaxonH

@sixrings
I am treating you how I want to be treated.

If I was arguing the irrational case you're arguing, I would hope someone with enough common sense would point out the error of my logic just as I am doing for you now.

I never claimed I was the "forum police". You don't see me issuing you a ticket, do you? You don't see me breaking out handcuffs. You don't see me arresting you.

But that doesnt mean I'm not gonna speak up when I read a ridiculous argument. You better believe I will. If you post here, be prepared for someone to check you on your nonsense.

The whole "nobody allows any criticism at all- I'm the unbiased one and these irrational people just cant stand any criticism, they shame anyone who does, I'm just doing my part to see change happen" is hogwash. A fantasy that does not reside in the realm of reality. It is a weak handheld justification used by those who excessively complain and troll. The reality is, genuine criticism is not only tolerated, its welcomed. But theres a difference between that and whatever it is you're arguing for.

[Edited by JaxonH]

Psalms 22:16 (1,000 yrs before Christ)
They pierced My hands and feet
Isaiah 53:5 (700 yrs before Christ)
He was pierced for our transgressions
Zachariah 12:10 (500 yrs before Christ)
They will look on Me whom they pierced

JaxonH

@sixrings
Trying to justify excessive whinging on the basis of advertising customer feedback in a forum designed for peer to peer discussion... pretty safe to say that's utter nonsense.

Thats why the forum exists. It was not created as a customer service outlet. And that's not my righteous perception, that's immutable fact. Using a P2P discussion board as an outlet for customer complaints directed at the company, rather than using social media and actual customer service forums, interferes with discourse. Furthermore, it's a fruitless endeavor anyways.

[Edited by JaxonH]

Psalms 22:16 (1,000 yrs before Christ)
They pierced My hands and feet
Isaiah 53:5 (700 yrs before Christ)
He was pierced for our transgressions
Zachariah 12:10 (500 yrs before Christ)
They will look on Me whom they pierced

rallydefault

@jump
That still sounds about right. I don't know what field you're in, so marketing sounds fine, but I have a friend who's worked for a bunch of gaming companies (a lot of MMO stuff) where he was the social media person. His job was almost exclusively about interacting with players on Twitter/Insta, forums, etc., and he would bring customer feedback to regular meetings.

Now, Nintendo is a HUGE company and employs tons of people. I'm just saying that, someone somewhere has the job of keeping their finger on public discussion and stuff like that, and probably taking what they hear to someone above them at regular intervals. Does it go higher or to the actual devs? Likely not, not most of it. But even me being a social media "hater," I have to admit that some stuff does make its way to ears.

rallydefault

JaxonH

@rallydefault
That's reasonable speculation, but even if true, you don't know which forum they keep tabs on, the time frame they read it, or if it would even get passed along anyways.

So, commandeering and transforming discussion boards into customer complaint outlets not only interferes with the genuine discussions on said board, it does so for a tiny statistical probability of successfully passing info along when far better avenues are available (social media, actual customer service websites). 100% chance of derailing discussion, 0.0001% chance of actually communicating opinions to a company. Not a good tradeoff (again, particularly when other, superior avenues are available).

Not that you were making that argument. But ya.

Psalms 22:16 (1,000 yrs before Christ)
They pierced My hands and feet
Isaiah 53:5 (700 yrs before Christ)
He was pierced for our transgressions
Zachariah 12:10 (500 yrs before Christ)
They will look on Me whom they pierced

rallydefault

@JaxonH
Right. I doubt they look at forums like this. I was talking moreso your big social media platforms and in some cases game-specific forums like for an MMO or a game-as-service like Anthem.

If anybody at Nintendo would ever look at something outside those social media hubs, it would maybe just be the main news articles of places like this. And most likely it would just be because the employee in question is a gamer and keeps up with stuff like us! lol

rallydefault

sixrings

@JaxonH first of all people have a right to be upset and not thrilled with every decision Nintendo makes. Second of all a forum is where people are allowed to have conversations about such disappointment. If you are all aboard the Nintendo train and happiness carry on and don’t let others disappointment and posts bother you. No one is trolling. We simply like Nintendo the majority of the time but other times are less than thrilled.

Do I think that Nintendo and or major companies try to follow things like the internet and Twitter to gage public perception. Yes I do. You do not need to believe that but you can’t prove that they are not. I cannot prove they do either I’ll admit. But I don’t think it matters since I’m not the one raging at others for having opposite beliefs. I never resort to name calling like fanboys while repeatedly I am referred to by you as a troll or basement dweller. Just to let you know I own multiple basements.

Ultimately you seem to think it’s your place to put everyone else in their place. You’re right. You didn’t give me or anyone else a ticket. But my god do you like to judge. And then you back it up by saying I’m going to call crap out and I’d want it pointed out if I said anything dumb. First of all you never believe you say any crap so god knows no one can correct you. And second you are acting like you speak for the entire community. I didn’t know when we gave you that power or when you thought you got that power. Either way it’s ridiculous. That’s the crap I’m calling you out on.

Just block me if you can’t be civil and move on. But I’m tired of your judgement.

sixrings

JaxonH

@sixrings
I'm not even going to read the rest of your post because the first two things you said were completely fabricated strawmans. You need to come correct if you want to have a discussion. It's like, you cant rebut my argument so you're fantasizing a completely different argument I never made so you can attack that instead.

Case in point:

first of all people have a right to be upset and not thrilled with every decision Nintendo makes

100% agreed. Nowhere did I claim otherwise.

Second of all a forum is where people are allowed to have conversations about such disappointment

Again, 100% agreed. Nowhere did I claim otherwise. In fact, if you read my comment from 2 posts ago, I SPECIFICALLY SAID if you want to discuss things rather than dump your bucket list of complaints to advertise to some mythical Nintendo rep supposedly reading all your comments, that's a different story. This was clearly never about criticism.

Nowhere, and in no way, shape or form, did I make the argument, "people dont have the right to ever be upset with Nintendo, and they dont have the right to discuss it either". That's utterly preposterous. You and I both know good and well my argument was against commandeering a discussion forum for your personal use as a customer complaint submission, which IS what you were arguing in favor of. We have your posts in your own words to prove it.

So right off the bat, everything you said was a false claim, and I can only assume the rest of your comment follows suit. And I dont have the time nor the interest to refute repeated false claims of arguments I never made in the first place.

[Edited by JaxonH]

Psalms 22:16 (1,000 yrs before Christ)
They pierced My hands and feet
Isaiah 53:5 (700 yrs before Christ)
He was pierced for our transgressions
Zachariah 12:10 (500 yrs before Christ)
They will look on Me whom they pierced

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