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Topic: Dead pixels on my Switch

Posts 1 to 14 of 14

Zuljaras

So I wrote in the other thread but I guess it was not for this kind of thing.

I tried to give it back for replace but I was told that the policy for dead pixels is for the unit to have 7 or more for HD screen. Also they claimed that they couldn't find them ...

I had seen 2 dead (bright) pixels that are only seen on dark background but after I turned my brightness to 100% I found another 2. The pixels are really small and they are almost impossible to spot when playing. If I turn the brightness to 30-40 % they are also almost impossible to see. But they bother me ... and I was told that it is ok for LCD display.

Here are photos of 2 of the dead pixels.
Untitled
Untitled

Could you guys tell me if you have the same issue when turning the brightness of the screen to 100%.

Heavyarms55

I haven't thankfully encountered this. I did hear of a few people having issues in the first few weeks after launch but haven't heard much since.

Nintendo Switch FC: 4867-2891-2493
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Haruki_NLI

"Almost impossible to see when playing"

"But they bother me"

Does not compute. I think youve sved your own problem there buddy. Just play ya system and hey look at that you dont see em.

And whats us telling you about our experiences gonna do? Magically fix it?

Lets be honest this IS normal for LCD devices. My screen on my phone has them but the thing is thats a 2k screen! Ill never notice them unless I use a magnifying glass!

Honestly? Youre best off just doing as you said: keep playing and youll forget. Its only apparent if you look for it you said. Whack a screen protector on there too.

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Zuljaras

BLP_Software wrote:

"Almost impossible to see when playing"

"But they bother me"

Does not compute. I think youve sved your own problem there buddy. Just play ya system and hey look at that you dont see em.

And whats us telling you about our experiences gonna do? Magically fix it?

Lets be honest this IS normal for LCD devices. My screen on my phone has them but the thing is thats a 2k screen! Ill never notice them unless I use a magnifying glass!

Honestly? Youre best off just doing as you said: keep playing and youll forget. Its only apparent if you look for it you said. Whack a screen protector on there too.

I understand that but you know once seen cannot be unseen

Just a suggestion to the people
: Do not inspect you Switch screens like I did!!!

CroRock

When I got my new iPhone 7 and turned it on for the first time, I first noticed dot in that white apple logo... and then... all I was seeing was that black dead pixel. Nothing else matters! 15 minutes later I was at my store and getting new one in perfect condition without problems. Shame that’s not the case with Nintendo.
I feel your pain bro.. stay strong 💪😉

3DS - 2294 - 4578 - 7970
SW - 3371 - 1931 - 2042

Inertiacreep

@BLP_Software these will never stop bothering him because anytime he's on a solid background his eyes will be directed to them every time..
My suggestion to OP is if you love your switch, sell it at a loss and buy a new one.. but buy it at Target or somewhere you will be able to exchange it without much of a hassle..
So yea it might cost you like $50-$100 to "replace" your screen.

Inertiacreep

Zuljaras

Inertiacreep wrote:

@BLP_Software these will never stop bothering him because anytime he's on a solid background his eyes will be directed to them every time..
My suggestion to OP is if you love your switch, sell it at a loss and buy a new one.. but buy it at Target or somewhere you will be able to exchange it without much of a hassle..
So yea it might cost you like $50-$100 to "replace" your screen.

Can't sell it. I will make one more try to my retailer and then I will just let it go. Also I live in Bulgaria so we do not have specialized shops that will buy my Switch etc. I have to sell it to a random person through a site. I love my Switch because it was a gift for my birthday from my GF and I would not like to sell it like that, I would settle only for replacement. If not ... well have to be strong

Inertiacreep

@Zuljaras ok, then try to give them another "reason" for the exchange and make sure it's not the same people that you talked to last time... tell them it keeps randomly turning off on you, or maybe tell them you keep getting that black screen everyone keeps talking about. Something they will not be able to "check" that they will have to take your word it is not working correctly and needs to be sent back to Nintendo.

Inertiacreep

Zuljaras

Inertiacreep wrote:

@Zuljaras ok, then try to give them another "reason" for the exchange and make sure it's not the same people that you talked to last time... tell them it keeps randomly turning off on you, or maybe tell them you keep getting that black screen everyone keeps talking about. Something they will not be able to "check" that they will have to take your word it is not working correctly and needs to be sent back to Nintendo.

This is clever but I have to wait some time before doing that because the people are literally the same in the repair department of my retailer

Inertiacreep

@Zuljaras yes, i mean i think you should be able to persuade them.. but that sucks, there is only one location of the store? The same people work open to close 7 days a week?

Inertiacreep

Zuljaras

Inertiacreep wrote:

@Zuljaras yes, i mean i think you should be able to persuade them.. but that sucks, there is only one location of the store? The same people work open to close 7 days a week?

The problem are the guys In the repair office. I call them 3 days and 3 days is the same person. Also they told me if I want they could send the Switch to Greece because there is their provider of games and consoles. But they assured me the result would be the same and I will get my Switch back in the same condition 1 month later.

Zuljaras

My retailer called me and they told me to leave my console in the shop so they could send it to Greece where Nintendo people are.

This is crap but I agreed so I could have a proper experience later! I hope my console is back for Skyrim!

PS: I found that the total of dead pixels on my screen when it is black is around 9 or more!

[Edited by Zuljaras]

Zuljaras

After many talks with my retailer they agreed to refund me the purchase.

Now I wonder should I buy new Switch from another retailer or wait.

I really do not want to go through the whole thing again!

Zuljaras

This is probably my last entry for this thread. They have refunded me and after about 10 seconds I told the guy in the store that I want to buy Nintendo Switch again! And the told me to pick one. And I got the same Grey Switch.

After thorough inspection I did not find any dead pixels on the display!

After all Nintendo lied to me that they couldn't find the 11 (or more) OBVIOUS dead pixels. Depressing.

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