Yesterday, we found out the Super Smash Bros. Ultimate team silently nerfed Piranha Plant on day one because of the fighter's impressive recovery. Unfortunately, there have also been reports from players about the new character corrupting save data. This has not been addressed by Nintendo yet, so what's going on?
In a statement obtained by Newsweek, Nintendo of America said it hadn't encountered this problem yet and would continue to investigate and monitor the situation. Below is the full statement:
We are aware that some users are posting about possible issues with the latest Super Smash Bros. Ultimate update. After extensive testing, Nintendo has not been able to confirm that there is an issue, although we will continue to investigate and monitor the situation.
Since Piranha Plant arrived alongside version 2.0.0 of Super Smash Bros. Ultimate last week, a small number of users have encountered this problem. For some, playing the game's All-Star mode resulted in corrupted save data and hours of gameplay completely wiped. If this is an issue within Ultimate, we can only hope Nintendo solves the problem sooner rather than later.
Have you encountered this problem yourself? Have you been playing as Piranha Plant? Tell us below.
[source gonintendo.com]
Comments 35
Hope they find the issue soon. I personally won’t be using my plant son outside of Smash mode, just in case.
@MH4 it doesnt effect everyone mostly digital users are at risk of it not physical gamers.
Hmm. How many glitches are linked to characters now? :/
@ReaderRagfihs no its not effecting everyone wat i heard it could be effecting only digital users.
@PrincessBowsette
So this is only effecting digital owners?
I have the physical game. Would it effect me? I wanted to play him in classic mode.... But scared to lose my data.
He is usable in World of Light, Online, and Smash
How is this happening in 2019? Surely they could at least do a day 1 patch?
@PrincessBowsette Good to know, but just to be safe, I’ll keep away until further notice. Better safe than sorry! Thank you for the heads up though 😄
@Euler If they can't reproduce the problem, they can't possibly know how to patch it.
Best to just stay away from All Star mode with the plant for the time being.
@MH4 @Ttimer5 your welcome.
@Euler if they cant find the issue how can they patch it then.
I've only heard of this third hand, of stories talking about people having this problem or comments of people saying they have heard of other people having this problem.
It reminds me of a news story about iPhones from a few years back where they were supposedly warping and breaking, then it turned out that people were putting them in their pockets and sitting on them, or deliberately bending them to see if they break...
Thanks for the warning I haven't got Piranha Plant just yet.
@LaytonPuzzle27 you can still play as a piranha plant on smash mode,classic,and story mode with no problem.
@personauser0893 I've never had Smash crash.
The only game on my Switch that has crashed - and always crashes at the same point, rendering the game unplayable, is Resident Evil Revelations 2. =_="
Oops... the first thing I did with this guy is take him into All-Star mode. I guess it's a good thing I decided sleep was more important and quit after one round.
When over 10 million people play a game, bugs get found faster than just by a play test team. Have folks already forgotten that bugs exist in BotW and Mario? Just sayin.
I know at least @NEStalgia is having digital issues. I’ve got mine physical and nothing rough has happened yet.
@AlternateButtons @Ttimer5 I have a physical copy and finished Classic Mode with Piranha Plant. Had no issues either. So far, so good, but I don't think I should use Piranha Plant too much or even go into All-Star Smash. I hope this gets fixed real soon!
Stupid plant...
This is really depressing news. It's getting to the point it's too risky to play smash at all. I've been eagerly awaiting a fix, and now they're saying they can't even identify a problem.
For those who haven't seen my posts in the Smash thread, this problem is way bigger than just piranha plant, though save file corruption is the worst effect.
I have two switches belonging to 2 users with 2 copies of the digital edition of the game with the fighter pack and piranha. Since the update, BOTH of them routinely crash from the game. The first time was while sitting on the menu. After the crash, it forces you to check for corrupt data. It finds corrupt data. On both systems I had to re-download. The one started up, and I left it in suspend, it crashed again while it was in suspend, just on the menu. The other one I didn't test, it started up, I left it in the intro video loop for 10 or 15 minutes, it crashed while there. Corrupt data again. I redownloaded to both machines. The one started up and played. The other one didn't even launch. Corrupt data. Redownload. After that the one has played ok (but without ever changing fighter used from Kirby), while the other one routinely crashes: BUT I discovered if I exit when it prompts for redownloading instead of actually deleting and redownloading, I can in fact launch the game and it runs fine until the next crash. On that system, it seems like certain characters are related. I try to avoid crashing it so I can't verify for sure, but so far it seems like any time I pick Zelda, then go into spirits (Spirit Boards), the spirits have no portrait images....and then it crashes. Other characters seem affected, but I've only been sticking to a few I know don't crash. Similarly any time I challenge the Kafaei spirit, or one or two other Zelda themed spirits it seems to always crash the same way (no matter the fighter I pick - is it loading one of those as an enemy?)
For a while the other system (that runs only Kirby) was playing fine, for a few days and maybe it worked after the last reinstall, and maybe the SD card on the other really was an issue. Nope, yesterday the Kirby system crashed again, corrupt data,....must have been whatever spirit battle was chosen loading a "bad" character. SD cards don't spontaneously fail on two different systems on the same day post-patch for a specific game that worked fine prior, unless the problem is not a Smash problem but is a system 7.0 problem with the SD card I/O. But so far other games aren't affected for me.
Either way my save file thankfully hasn't corrupted, and I'm avoiding the piranha, but the game install itself is corrupted, and remains corrupted (possibly in different ways) across a total of 5 re-installs on 2 systems, finally realizing that I don't need to reinstall, if I exit when it prompts and just run the game again, and seemingly ignore nearly all zelda content. And other unknown things.
It could either be OS level SD issues, or catastrophic smash issues (that they can't find?! Have they tried NA copies, or just JP copies, because on 2 systems I can't find one that does work!)
All I can really think of is that the patch actually does corrupt the install somehow, and/or that the download copy for NA with the patch pre-applied is also a corrupt image from them patching the master copy. It's the only way to explain every redownload also being corrupt. And maybe is NoA specific?
@Euler Worse, their statement says they can't confirm there's even a problem at all, which means they're not even working on a fix because they can't identify a real problem!
@Heavyarms55 Considering putting phones in pockets is a normal use case, a phone with a frame that can deform under normal use cases actually was a pretty serious design defect....
But yea, for Smash, at least in NA, there seems to be more issues than just the pirhana save. If I can download the game and have it function correctly on a single system I'll let you know....so far...nada. (It's always possible it's tied to save data with a specific problem being loaded in game that crashes.....I've 100%'ed WoL and played a few Classic mode runs, but prior to the crashing I played Spirit Boards ONCE I believe. Shoudln't be anything unusual in my save other than having all WoL spirits, a bunch of snacks and such, and all fighters + piranha unlocked.
I played Spirit Boards several hours last night using only fighers I know don't crash (Mega Man, Pikachu, Pichu, Lucario, Mew, Mario, Luigi, Bowser, Kirby, DeDeDe, Zero Suit, Dark Sam, Peach, Pokemon Trainer, Yoshi) and it was fine until I picked the "wrong" spirit battle.
I suspect if I let it redownload, though, it will be corrupt "differently" again and be less stable, crashing in different areas. I was lucky to land on a redownload that only crashes with certain characters. The first two times it crashed simply on the menu/launch without even playing - so I'm afraid to do another redownload and break its "kinda playable" status that I have now until they address the issue. And from the sounds of it, that may be a long time or never.)
Hmm, I hope they solve it soon!
@NEStalgia that is really, really weird. I’ve put over 100 hours into the game and not once had it crash. Since the update with Piranha Plant, I’ve played with that character for probably 4-5 hours (classic mode and mostly online) and still no crashes. I haven’t heard of anyone having the problems you’re having. Though yeah, Nintendo can’t exactly work on a fix if they can’t reproduce the problem. :-/
@ShadJV It really is weird that I'm having this extensive problem on not one but two systems, that I can't find other people experiencing at all. If it weren't happening on two systems I'd have just assumed SD failure.....but not on two systems at the same time. I'd assume it's a weird form of corruption in my save file...but that's two account's save files. I have a third switch (my own second one with an alt account) that I should patch and try with my alt account and see how it is (but ugh, none of the fighters are unlocked....nevermind....) So if it's on two systems with 2 SD cards, with 2 copies of the game, with 2 user accounts and 2 save profiles (both completed WoL though?) it can't be a random coincidence.
But it's so weird I'm not seeing others mention it.
I'll say that Smash was running (or was it Let's Go Pikachu? I think Smash...) last week when I started it it said "there's an update available".....moments after that the system rebooted (installing the OS 7.0) and then after it came back up it automatically started downloading the smash 2.0 update. Maybe doing both together did something? But then redownloading should have fixed it. All I know is I played Smash for 6 weeks, tons, without a single problem. 2.0 installed, and I never even got into a battle, both systems crashed out with corrupt data found just sitting on the menu or intro video, respectively before the first redownload. I'm sitting at 3 redownloads on one machine and 2 on the other, and both still crash.
But you're right, why does no one else seem to have this issue?
@NEStalgia idk man. With billions of lines of code, sometimes games can do wonky things. The fact that it only is happening to you makes me feel it’s somehow something in your environment (unless you just somehow have really bad luck and got multiple faulty consoles or SD cards that suddenly started failing in specific ways). I wouldn’t know where to start troubleshooting, but have you tried playing without the system connected to the internet? Have you tried downloading it from a different wifi source? Is there anything different about your home since the issue started? Yeah these are all a bit grasping but it’s a very unusual problem you’re having, and the fact that we’ve yet to hear of it happening elsewhere seems to imply it’s not something that can be recreated easily. That’s a really frustrating problem though, I hope it gets solved soon!
@ShadJV Well, it's certainly not "environment" given the multiple consoles, and we're talking about offline content. It either downloaded correctly or didn't (on two different ports, with 2 different ethernet adapters on the same switch that is just fine downloading 100GB XBox games.......)
But it could be some kind of compound bug where something in both save files happens to trigger something that's broken in the game. Still odd that it's on 2 systems. If they really can't find it and it's really not going to be fixed, in all likelihood I have to just delete smash forever and move on, like I had to with Fallout 76. Because right now I have to cherry pick characters and tiptoe into battles and probably avoid online, and that's just not fun.
OTOH there's clearly something underlying here with all the reports of the other problem with the piranha and save specifically that Nintendo also can't find why it's happening.
What's amazing here is I have not ever had a single game, and that includes over 300 digital games on XB1 and PS4 that has simply broken completely after a patch like this. I'd not have expected Nintendo to be the one to out-Bethesda Bethesda. (76 doesn't count, it didn't work out of the box, it wasn't broken by a patch. )
I haven't turned internet off entirely on it. I'm downloading over wired (HORI official adapters on each console, both routing to the same switch, the switch is the same one used for XB & PS and other things, plus the wifi router (main router goes to rack-mount managed switch, internal wifi wired into second switch bridge to internal switch....pretty industrial network ) Switch connects to wifi when handheld, wired while docked. I've only been doing smash docked (thus wired on the main switch.)
Nothing different since it started. Played smash before 2.0, fine. The next day I had the system update and Smash update pending and hit ok for the install. In both cases have toggled between Smash and Let's go Pikachu (physical game for the latter, but no issues. Played some DKCTF (also digital), no issues.
I'm tempted to try pulling the cloud save on my other Switch and testing on there, but I'm very afraid that messing with now adding another system to the cloud saves will then end up putting the save file at more risk. I can use the other account but that means unlocking all the fighters the long way just to get the ones that seem risky.....I can't imagine doing that either.
@NEStalgia I only suggested environment because you seem to be the only one with this specific problem yet it’s multiple consoles for you. While the update seemed to start it, I can’t think of any reason for only one person to have a specific problem like that. Have you tried contacting Nintendo’s support btw? If it’s easily repeatable on your console, they might be able to do something when they observe it directly.
As for the main problem with Piranha Plant, I’ve no doubt they’ll find and patch it when ASAP. Other than your case, it only seems to be triggered by completing All Star Mode with the one problem, which isn’t quite Bathesda levels of broken. Once they find the issue, they can patch that. Just takes a little time. Thing is, since your problem is completely different, whatever solution they come up with for that probably won’t fix yours, hence why contacting support might be for the best. I hope you figure out something, it’s a great game but having to cherry pick characters and modes would hamper anyone’s enjoyment.
It’s crazy that it suddenly became so fragile for you, and I’d be pretty upset, losing access to a game I paid $60 for!
@ShadJV I haven't contacted Nintendo support yet (my experience with them is mostly form letter responses.) Much as I don't want to lose Smash, I definitely wouldn't ship out my console just because Smash is broken. It actually has a "what to do if redownloading doesn't work" button but then it just gives you a link to a support page to enter an error code....which they don't have an error code (the crash itself does though.)
I'm not unconvinced the piranha problem and my problem aren't unrelated. They don't sound related, but the "use character x in situation y" theme may be a root issue. I wouldn't be surprised if there was something common there.
The only reason I'm not utterly fuming over it is I at least completed WoL which was my main event. But heck, more than $60...$85 or so? I got the whole character pass with it. I'm still hoping whenever they patch the piranha they fix this as well (or the traditional Japanese business paradigm: "Fix the problem, deny it ever existed."
They're notorious for that there. It's the standard procedure. Canon camera had a fun one, a $1500 lens with a chronic back focus problem. Many owners duplicated it, many pushed on the US reps, who pushed on corporate, and continuously corporate denied such a problem existed, and told people to service it under warranty (which took their lens for weeks and when it came back it still had the same problem.) Then one day there was a new firmware for their bodies that added support for a new flash module they released. Suddenly all the lenses were focusing correctly. Corporate denied repeatedly that they fixed any lens focus issues, or that any lens focus issues ever existed.
@NEStalgia From what I understand though, it wasn't normal use. It was back pockets and people sitting on them. Considering the weight of an average adult man... That's not strange that they might break.
@Heavyarms55 On the whole I agree with you in concept. But. When other brands of phones weren't having such problems under similar real world conditions, it still points to an inferior frame design/material. It may have been "abuse" but it's common abuse when used in the real world. It's a case where they designed the product for an ideal use case without considering the actual way the product form factor is used and the regular stresses people are apt to place on them. Sure, I don't like the idea of sitting on my $600-1k electronics......but if I were designing a pocket computer, I'd begin with the assumption that it's going to happen often anyway. Apple managed to not do that despite their claim to fame being their user-experience focus. That definitely counts as a fail both in general, and specifically for Apple dropping their standard on their core sales point.
I feel kind of dirty talking Apple now. I bought some iPods back in the day, but otherwise swear off most things Apple...but recently became a customer again after realizing their Apple Music actually does have the best catalog of the streaming services......grrrrrr.... Worst interface. Worst discovery. Horrible interconnectivity. But darnit they have tons of music I want that the others have only snippets of or none at all. What gives, Spotify?
@NEStalgia that is a fair argument to make. I just don't think it is reasonable to be that upset when a 180-220 pound man plops down on a wooden chair and damages the 1000 dollar phone he tossed in his pocket like a pack of cigarettes... Like, dude, I know you use the phone all the time but, you should still be careful with it...
@Heavyarms55 true. At least it's not on the same level as dropping a switch from a helicopter....
@NEStalgia Someone did that, didn't they?
@Heavyarms55 yep. Granted, it was for a functional cause, xtreme durability testing for a YouTube channel, so the advertising made 1000x the cost of the switch & chopper rental probably. And we learned a lot about how rugged the "fragile" switch actually is. But i probably was technically officially dead for several seconds while watching it.
@NEStalgia I have to wonder if doing that sort of thing is even legal. If someone happened to walk by at the same time... They'd have a bad day.
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