Topic: Important - Xenoblade Pre-Orders from GAME!

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I know there's a thread for Xenoblade already, but I didn't want this to get lost in it. I had pre-ordered Xenoblade: Chronicles from GAME UK, expecting to receive the pre-order posters as described here and here. However, I was inquiring as to whether the posters would be sent internationally, and received the following email from GAME:

Hi ,

Thank you for your email.

I can confirm that the preorder bonus posters were an in-store offer only. Unfortunately this is not an offer online and is not something we will be offering with this preorder.

I apologise for any disappointment.


(Name omitted)

As no information states that this is an in-store offer only, I thought that people like myself would want to know. There goes my pre-order with them - I don't need another CCPro!

Edited on by Wheels2050

I used to have a blog link here. I'll put it back up when the blog has something to read.


This is annoying.

I've been in store for the second time, and asked them about the preorder details, and they're still clueless. I want the posters, I wouldn't mind another Classic Control Pro, but I don't want to pay the same money with my online preorder for a better package in-store.

They have't made this very clear, have they? The information on GAME (your second link) says the ack includes a Classic Control Pro, suggesting there is something else in the bundle. This is fraudulent if this is the case.

I've just had a look at those posters, and they look like something I can do without. I'm cancelling my fancy-pants £49.99 special limited edition preorder and changing it to the much more reasonably priced £37.99 preorder.

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Yeah, it's safe to say I wasn't too impressed. I think I sent 4 or 5 emails to their customer service before I got a useful answer - the rest just told me they 'couldn't find any information about a pre-order bonus'.

You know, that one their FREAKIN' WEBSITE SAYS YOU GET!

I ended up sending a final email suggesting that they amend the information on the website or they're likely to get other people like me who are expecting the posters. I don't think it's going to happen though!

I've sinced cancelled my pre-order with GAME and gone with another store, where I can get Xenoblade for about half of the price of the special edition.

It's a shame, I was looking forward to getting a nice bundle too!

I used to have a blog link here. I'll put it back up when the blog has something to read.

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