Miitomo was always, it seemed, a divisive first app to come from the Nintendo / DeNA partnership. For some the idea of Nintendo being directly involved in smart device downloads is a form of blasphemy, while others were surprised at the choice of brand and approach. With Mii characters at the fore and drawing some inspiration from Tomodachi Life, Nintendo opted to start its mobile adventure with a social app, as opposed to dropping a Mario runner with pay-to-play incentives splattered all over it. The latter would have followed trends set by rivals, in any case.
This is Nintendo, though, so it goes its own way, and with Miitomo now two months old - 2.5 months in Japan - we can take a step back and assess its progress to date. Sure, two months is a short landmark, but in the ultra-competitive iOS and Android markets it's long enough.
First off, Nintendo seems relatively happy with progress, trumpeting major download landmarks - it's long since passed ten million global downloads. It's not been hugely lucrative financially, though, with Nintendo making next to no noise on this score even when given the chance to with financial reports. Such is the nature of the app and its limited monetisation - with easily ignored or earned play coins - that this is an area that evidently wasn't a priority in its development. Also launching as an accompaniment to My Nintendo, and as a first step for getting the Nintendo brand onto smart devices, Miitomo downloads seem to have been the focus over profits.
Early signs also showed the app successfully digging its heels in with these millions of users; App Annie and Similar Web were among analytics companies highlighting early plus points for the app after a week on the market. The app was leading charts for a number of days and showing impressive retention rates; in other words is wasn't following the fate of so many apps, downloaded and then deleted within days. Statistics seemed to point to lots of users enjoying it, and the flood of Miifotos doing silly things on the likes of Twitter reinforced this.
It's important to recognise these positives, and that it gave Nintendo some valuable positive press; getting media attention - of both the social and conventional kinds - is vitally important, and Miitomo did the job. Yet it's an app that appears to have long-term issues - it's a social app that dictates and limits the rules of interaction, while also lacking the immediacy and pace of conventional social media. Yet it's not exactly a game either, with Miitomo Drop quickly losing its appeal unless you're an outfit collector. Forums and online chatter seemed to drift off with the passing of weeks, with the long term appeal of Miitomo in question.
SurveyMonkey Intelligence sought to bring some data to the table to reflect the general tone of online discourse, suggesting a heavy decline in usage as the weeks have passed. We asked you for your thoughts and usage habits on Miitomo, and in general the numbers were mixed. There wasn't an overwhelming rejection of Miitomo in the Nintendo Life community, but nor was there a swathe of enthusiasm. The results could best be summed up as "meh, it's fine", with some sitting on extreme ends of the scale.
To what degree has Miitomo fallen off the radar in two months? Well, a look at #Miitomo on Twitter shows there's still a flow of Miifoto posts, about one a minute, so there are people engaging with that part of the app in decent numbers. A look at some App Annie chart data, though, shows that it's drifted well away from the top of the charts, following the trajectory of plenty of apps that have come before.
Those aren't exactly surprising trends, but let's turn to user engagement, a key barometer for any social app. Following the previous report SurveyMonkey Intelligence kindly gave us access to its full dashboard of data - focused on the US market, specifically, it nevertheless provides some perspective on broader trends beyond download numbers and chart positions. The data at present runs up to 16th May.
First of all, we mentioned above that monetisation clearly isn't a game-changer with Miitomo, likely as it wasn't a primary target. Nevertheless, SurveyMonkey's data for the US shows that the app is typically earning between $10-15 thousand a day in recent times, following a peak at over $40,000. Of course this data is based on estimates, so that should be kept in mind.
With that out of the way, let's shift to engagement, particularly weekly and monthly average users (WAU and MAU). Let's start with the monthly trend, which reflect the number of users that have used the app in the last 30 days for each data point. This shows a steady growth in the first month (through April) when the buzz was strong, but there's been a fairly drastic fall away (in the US, at least) as May has progressed.
The WAU, which naturally has a more frequent updates to the data, tells a harsher tale, with an even bigger fall-off.
This is reflected further in the 'Weekly Churn' estimated figures, showing a gradual increase in users that stopped using Miitomo from one week to the next, eventually hitting over 50% on 1st May, then wavering between 49-54% in the following two weeks. On 16th May SurveyMonkey Intelligence also updated its charts showing the biggest declines in weekly and monthly average users, with Miitomo coming second in both, losing the engagement of over two million users - sizeable figures - by either metric. In the weekly average user results it's only behind Clash of Clans, but the difference is that the Supercell behemoth has been out since 2012 and, notably, its sequel (Clash Royale) is now distracting a lot of players.
A lot of users, put simply, have stopped using Miitomo. It's not all bad, though. When focused on the current audience (rather than those that have left), the usage trends are pretty solid; there's a core of happy Miitomo players/users out there. 'Average days used' - for example - are going the right way, with a number of users evidently maintaining usage of the app.
The tale is one of an app with a relatively loyal core base of users, even if large numbers have ended their flirtation with it in less than two months. This writer is one of the lapsed users that's drifted away, despite strongly advocating it in the early days. The repetition of old questions and less updates from friends simply made it an inessential part of the day, but it did at least show that Mii characters can charm millions and lead experiences. Nintendo may have also succeeded in targeting audiences that it sees as key to its future - SurveyMonkey reckons that 70% of users in the US are female, with 40% of all users in April being 18-29 years old, and 35% being 30-49 years old. People with disposable income, in other words.
Looking to the future, and to Animal Crossing and Fire Emblem games, in particular, Nintendo will hope to convert that initial brand power - which served Miitomo well - into longer-term success. Animal Crossing is perfect for this, with New Leaf on 3DS showing that the IP can be popular on social media, and the ever-evolving (and endless) nature of the gameplay suits a sustained audience. It'll also suit monetisation with outfits and more, but that will seem distasteful to some. Finding the balance will be key, as the free-to-play app will likely aim to make a lot more money than Miitomo.
Fire Emblem will be an interesting one. Will it be a campaign of sorts with a definitive beginning and end - like conventional series entries - or a spin on the franchise? Some of the most profitable iOS and Android games are strategy titles that pit players against each other and milk microtransactions by tapping into the player's competitive and impatient instincts. If Fire Emblem on smart devices is a mix of the My Castle idea in Fire Emblem Fates with the usual turn-based strategy, it'd fall into competition in a particularly lucrative segment.
It'll be a tough job for Nintendo and DeNA, whatever approaches they take with the next apps. Nintendo fans are instinctively resistant - it seems - to heavy free-to-play monetisation, which will surely amplify with these franchises. Yet the audience Nintendo's targeting is wider, and there's little denying that - however much some will resist - these are brands with the potential to go big on mobile.
Nintendo and DeNA will have no doubt taken various positives and lessons from Miitomo, and it'll be interesting to see what they do next.
Comments 34
now if only the app would come out in my country so I can try it... I seriously can't believe Nintendo didn't release the app everywhere at the same time. they had the English language ready from the start... that's all a lot of core fans need...
I've restarted answering the daily questions on Miitomo just so I can get the 5 platinum points daily. Doesn't take long, I just type random nonsense like:
Dfej set p td fqcb err kdmqqx
It only takes a few seconds.
eXtremeHippo 5 days ago#1
Miitomo was working fine for me from launch up until Friday 20th May. It was working on the night of Thursday 19th May and then when I woke up on the Friday morning I kept getting error 801-0011 every time I tried to open the app. I'm on Android and I've tried restarting my phone, force stopping the app, deleting and reinstalling it and clearing the cache but it still doesn't work. It's very annoying because I used Miitomo a few times everyday. Does anyone have any ideas about what is wrong? Thanks.
Well, with Miitomo getting stale and declining, I don't think Nintendo or DeNA could counter-act this fast enough. Unless they have new, fun features, it will keep declining IMO.
As it stands, Miitomo is too slow and useless as social app, too boring as a game. I understand that Nintendo wanted to keep kid-friendly nature for Miitomo, but only able to make friends face-to-face/connected to other social is a bummer. Part of what make social network fun is how we could interact with new people. We could befriend friends of our friend, but that is also a bit too restrictive. Anyway, they should benefit from endorsing celebrity/public figure and allow us to follow and visit them/visit our room.
One hope is how it could integrate with the new mobile games and NX in future. This could make or break Miitomo. But really, they need to fix Miitomo if they wanted it to be the hub that connect all. Make it lighter, faster and not as fancy. Allow us to connect with Nintendo gamer friend, having chatroom and group chatroom, with Miitomo figure talking to each other.
$10-15K a day!?
Even at the lowest end (ignoring the peak data and just using $10K/day for 60 days), that's $600K in the US alone. I had wondered aloud on the last Miitomo piece whether the app was even profitable for Nintendo. I guess that answered my question. In terms of gross game sales, that's the same as selling 100K copies of a $60 game. Not bad for a F2P app.
I can't wait till fire emblem nets me platinum coins.
I'm not gonna sugarcoat it. The app sucks. It's a generic app with a Nintendo skin. Once you get past the novelty of Miis cussing up a storm it gets old. The app also drains battery even when not in use until you disable it in your task manager so it's just a boring resource hog.
It's a boring app with microtransactions, it's not the worst app ever but by no means is it good.
@JpGamerGuy90
I disagree. My Wife and I enjoy the app and are the only ones to still use it. It allows us to have fun little conversations while eachother is at work. Texting eachother really doesn't have the same affect since we don't take lunch at the same time lol.
I really enjoy this app, byt I can understand why others don't. Fire Emblem and Animal Crossing should be different beasts
The lesson to be learned?
Don't try to compete with Twitter and Facebook.
Google tried and fell flat on its face, Nintendo thinking it could do better if it threw in a gimmick was silly.
It did much better than I was expecting. As for the large drop in users, that's always going to happen in mobile apps unless there's lots of regular big updates.
@DefHalan "My Wife and I enjoy the app and are the only ones to still use it." yep you two are the official last 2 using it. Everyone else realized how boring it was, save yourselves already!!
Isn't it kind of creepy and invasive that they even monitor how much and specifically in what ways we use an app like this?! Isn't that a privacy concern for anyone?! This is one of hundreds of reasons why I like to play my games on a dedicated game system and play offline. What every happened to privacy in this world?!
@Rumorlife save ourselves from what? Getting platinum coins?
@Kiyata Facebook happened.
@mjharper Yeah, Nintendo will no doubt happily trouser the revenues it can get (those figures were estimates for US-only), it's just in the context of mobile big hitters that's modest. BUT, as I said in the piece, the app clearly wasn't designed to make huge amounts of money.
There's so many things wrong with this app. Why no global release? Why do you have to manually add friends instead receiving recommendations? Why can't you use its features outside the app (such as Mii customization reflected on Wii U and 3DS)? Why are rooted phones blocked? Why so many notifications and forced "wanna save this photo?" dialog boxes?
I'm still using it every day, and still enjoying it, and plenty in my friends list are too. @invinciblekop
I'm sure Nintendo will do better to engage users with their Fire Emblem and AC mobile game. Animal Crossing New Leaf seems to thrive on players putting 5-10 minutes a day in on average, and Pokemon Shuffle still seems to have a large player base. I use Miitomo solely for platinum coins, and there's no way in hell Nintendo will get a dime from me through that app. They're lucky they get a couple bucks from me every month for Badge Arcade.
@ThomasBW84 *fewer updates
http://www.scoopnest.com/user/PhilipArdagh/516514607213867008
@eXtremeHippo Have you installed any other apps, especially anything connected to rooting? Have you tried to sign into your Nintendo Account using Firefox? It doesn't like Firefox for some reason and prevents sign-in. Chrome is better for this.
As an app that seemingly doesn't offer enough to keep many people coming back to it, the incentives to use it might need to be better. I've a ton of coins now and nothing to get with them. Waiting in hope.
NL "$10-15 thousand a day in recent times"
For the little effort made by Nintendo and the (in my opinion) stupid in-app purchases, that's so much!
@Sakura
My phone isn't rooted and it never has been, and I've installed some new apps since then but not in the time between Miitomo working and not working. I don't use Firefox; I always use Chrome. It's very annoying, I had finally got a friend on Miitomo and then it crashed just over a week later! 😭
@eXtremeHippo It should be a connection error of some sort. Have you changed from mobile data to wifi? You could try using either/or. The error seems to pertain to slow connection speed. Maybe trying turning off any other apps that might be sucking your data connection.
@DefHalan Oh, so you're still working on that 10 coins a day that takes 5 hours to obtain, for some lousy rewards, my bad.
@Sakura
It's not working on mobile data or Wi-Fi, and I did turn off all other apps that could be turned off safely. Even when Miitomo did work I still had problems with it, such as getting error messages when saving Miifotos or trying to select certain items of clothing.
@eXtremeHippo It looks like something that Nintendo will have to sort The only thing you can do is report it to them. Except, I guess you could try an apk of an earlier build and see if that corrects the problem. Android is great and all that, but there are too many different specs on devices that create too many issues like this.
I also have issues saving the "photos of the day" on my wifi only tablet. They do seem to save as when I look in the album, they are there. Often get an error though. Works fine on my phone.
Best of luck
@Rumorlife I am getting more than 10 coins a day and it takes less than 20 minutes
Turning in the app each day was a chore. There was always 3 or 4 greetings that were unnecessary. Do we really need a photo for every day? I can get the reward for the day, but they could have done it better.
@Sakura
Despite not being able to fix it, I want to thank you for trying to help. I really appreciate it. 😃
@eXtremeHippo
To piggyback off the headline's title, this is Nintendo now: always needing to "learn lessons" instead of simply doing things right the first time. They're just lost... (And I don't mean doomsday scenarios, "they're going out of business" lost - just lost.) They could've kept the junk that is Miitomo and saved that money for the AC/FE apps, which I still don't care about (I don't game on phones or tablets) but those have CHA-CHING written all over them. In fact, had they done that we'd probably be playing one of those two apps right now instead of reading articles about how badly Miitomo's performing. Nintendo got caught with their pants down again: they thought their Nintendo branding and charm would mask the banality of Miitomo and, of course, it didn't work. Charming, pretty dung is still dung.
In a cranky mood after a long day at work and now I just feel like saying it. I hope Nintendo fails miserably with this corny trite digital garbage.
Also, don't forget, people in general have the attention spans of gnats these days, so half-assed apps aimed at a nebulous demographic can/will and probably deserve to fail.
I hate to be blunt, but it's boring. Very boring. I'm a hardcore, and I mean hardcore Nintendo fan, and even I am tempted to delete it from my phone.
Miitomo is awful
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