Xenoblade Chronicles released across the UK and Europe today, but some Wii owners are reporting difficulty getting their consoles to recognise the game.
Our own Marcel van Duyn has reported disc read errors when attempting to load the game, despite the console only being newly replaced by Nintendo after the notorious Super Smash Bros. Brawl disc read error incidents. He reports that game still works, but has had no joy with Xenoblade Chronicles. Other readers have also reported similar errors.
If you've just picked up the game today, let us know if you have any difficulty getting your Wii to recognise it, or if it's playing without a care in the world.
Comments 87
Typical dual-layer BS. Same thing happened with Method: Other M.
Heh, perhaps THATs why they didn't want it outta Japan. XD
Well, there goes a North American release...
I used to have problems with Dual layered discs - used the wii lens cleaner once and the disc has worked perfectly since. I'm willing to bet people who have problems haven't cleaned the lens in a long time.
i want to laugh, but i actually feel kinda bad for anybody that bought that game then. my wii has had no trouble reading any of the other games with this issue, so i wonder if it comes out in NA if i will be able to play it
I get the Brawl error message thing. Just keep re-setting it. Is there anything u can do about it btw?
Clearly I won't be getting it even if it's available on NA because my Wii doesn't read Dual layered discs anymore
I haven't had any problems yet. Let's hope this will get fixed soon.
Your apology is accepted James! However it still hurts!!
My copy is working fine. No problems so far. Love the OST and the red classic controller. Best controller I ever layed my hands on, just fits in my hands perfectly
@6,7 and anyone else with problems with wiis reading dual layered discs.
Have you tried nintendos offical lens cleaner? It works miracles, and it costs £6 from amazon and was totally worth it in my opinion, since any time I've had trouble reading dual layered discs (only twice ever mind you), the cleaner fixed it immediately, and I had a year and half gap between needing to use it the first two times, and one year so far from the second time.
works fine for me
Sorry to hear that =(
I only had problems once with Smash Brothers but the offical lens cleaning kit solved it.
Same happened with MP trilogy and SSBB.
My Wii stopped reading my Brawl and Metroid Prime Trilogy discs a couple years ago.
I tried the cleaning kit but that didn't work for long and my Wii had to be replaced. Early models just can't handle those damn dual layered discs.
Uhm... Money back?
Interesting.
I never had any problems with disc reads here- never used the lens cleaner. Doubting this will affect the NA release.
Wow, I hope that's a very isolated incident or there's sure gonna be a lot of p'd off importers.
Pixelman I thought I recognized that man before. Now I know who he really is. Thanks pix.
My Wii won't read dual-layer discs despite having been repaired by Nintendo (albeit back in 2008) and the lens cleaned with the official product from Nintendo.
Need to send my Wii back for repair anyway since it's not reading any dual-layer discs at the moment.
My Wii didn't recognized it ... but I expected this because of the Dual Layers ... ordered some Nintendo Wii Cleaning Kit via Amazon ... this should help
I've never had problems with dual-layered disc, and I've had my Wii since launch. This is all news to me.
Didn't we know this since 2008?
Come to think of it... my Wii before it went into the shop had no problems with dual layered discs. I wonder... maybe it's time to bust out Other M or the Prime Trilogy for a test run...
@pixelman: Brilliant!
Yes i tryed the Wii lens clearer. Didn't fix the problem, But it did clean my lens. I just don't buy dual layer games. I feel bad for anyone who bought this game and it's not working. I hope Nintendo do a better job with Wii U disc drives and discs.
I better go test out my Dual layered discs just to be sure.
It's been a while since I tried one.
Ah I hate it when dual-layer DVD craps out like this.
The Wii disc drive is mega poopy. This is more proof.
For some reason my wii only has problems reading dual layered disks for games I've long since finished.
Hope mine won't have this problem. It just arrived in the mail but I haven't tried it out because my sister and her friend took over mine Wii. Fingers crossed.
I laughed at the image caption, like the monster I am.
Ah my disc reader still works. No problems with dual layer.
Phew don't scare me like that.
Had that problem with Other M and needed to ship my Wii to Nintendo.
watched the trailer for this on eshop will have to get looks topnotch
Mine works fine, but I've never suffered with Brawl or Other M. Surely Ninty should fix it? (they fixed my mates that did suffer Brawl issues)
@pixelman That. Is. Awesome!
When Brawl came out, my Wii didn't like it. However, there are no problems with Xenoblade.
Mine is fine, but I have never had a problem with brawl or other m...maybe I'm just lucky.
It should be noted that the game worked fine when I popped it in the first time yesterday - It was only when I tried to play it again today that it started not recognizing the disc. It does eventually recognize it after putting it in a couple of times but it's still quite annoying.
No problems here.
@DrCruse
Erm, thats called piracy and its illegal. A legal way would be for you to buy a European Wii & copy of Xenoblade, or wait until NOA decide whether to release this amazing game over there.
Guys, let me point you towards our Community Rules which officially outlaw talk of modding, homebrew, piracy and merging photographs of editors with deaths from Star Wars.
Sorry about that, Xenoblade owners. That must really suck, hope this problem is resolved soon enough. Nintendo/Developers should be speaking up very soon.. Although it seems many owners of the game also have no problems with the game.
I'll wait a little while begore buying it.
My Wii didn't have a problem with brawl, even though I got brawl almost as soon as it launched so it was an old one.
I figure I'll be ok when I get Xenoblade then right?
*To the above I mean "I got the wii almost as soon as it launched" not brawl (although I did get brawl when it launched too )
My nephew had a problem with Metroid other M. As people have said a quick clean with the official kit and it's worked fine since.
No problem for me with Xenoblade either (touch wood).
Edit: A quick look at google about the error and the first match is this story, so it's not exactly plaguing Wii owners is it? Reporting it as such is a bit like waking up with a sniffle and assuming the world has been wiped out by a virus overnight and you've turned into Charlton Heston (or Will Smith for younger readers).
@BJQ1972 Doesn't say anywhere in the article that it's "plaguing" Wii owners. It just says "some" Wii owners are being affected by it, which is perfectly true.
Doesn't work for me, but neither has Brawl for like 1,5 years, The cleaning kit doesn't do it for me anymore, so I suppose the lazer must be (Halfway) busted. Kind of sad, wouldn't have pre-ordered if I knew it was a dual layer.
@cipher. Not this article, no, but this report was picked up by another site, which was then picked up by another site who described it as a plague. NintendoLife is, in this case, patient Zero for yet more sensationalist reporting about a known problem with the Wii disc drive.
Probably all the dust.
@pixelman LOL Nice.
Is there going to be a review of this soon?
And that's why I hate the dual layer Wii discs.
@SMEXIZELDAMAN: No. Xenoblade will never be reviewed by Nintendo Life.
@theblackdragon @SMEXIZELDAMAN Because pixelman force-murdered James.
I've never had this kind of problem, even though I got my Wii in '07 used, and got Brawl, MP Trilogy, Rock Band 2, and Other M. It's never needed cleaning, either. Guess I'm lucky, then.
@pixelman: Awesome.
@theblackdragon lol I love sarcastic humor
I have the cleaning tool, all other games work (DL games like SSBB and MPTrilogy), and it still didn't work. Called up Nintendo and need to send my Wii for repair. Got a new Wii now just to play it. Crazy? Yes. Stupid? Probably. Worth it? YES.
My game didn't show the minimized animation screen at first waited for about 1 minute. But then after I clicked at "Wii/GC disk channel" it showed everything. After that it works perfectly.
What games are dual layered?
The game hasn't come out in Australia yet so I haven't been able to test it.
Fingers crossed that everything works fine!
I've had my Wii since launch and I had to send it in to Nintendo before I could play SSBB but since than I've never had any problem playing SSBB, Metroid Prime Trilogy, Other M or any other game so hopefully this should be fine.
Can't wait to play it!
I'm nearly 10 hours into gameplay and haven't had ANY problems with the disc. But I had problems with my SSBB disc before I got the cleaning disc. Fantastic game by the way! <3 it!!!
Maybe I'm overly lucky, but I've never EVER had a problem with dual-layered discs. Ever. Hopefully my Wii stays that way even after they discontinue it.
Sucks about the disc read error.
My Wii plays SSBB and metroid prime fine, so does that mean i will be able to play this.
I've hade problems with multiple games. SSBB and Metroid other M. Not to mention Call of duty Black Ops. the lens kit fixed Metroid and SSBB, and i sent my wii in for repair from CoD. Completely new disc reader! Good luck to those of you lucky enough to get this game...non...north Americans...but still I feel your pain...
WAHAHA! I TOLD YOU GUYS NOT TO GET THIS GAME!
/me puts mustard on bread and laughs more
@pixelman Post of the century.
I bought Brawl on launch day and nothing happened. And no matter what I do with the game it will read the disc (although apparently Goldeneye broke my Wii making every game on my shelf not be read.)
dont have a problem yet
Well, I was going to wait until I finished Half Life 2 to give this a go, but felt duty-bound to try it. No issues here. Played through the initial movie/tutorial bit and the opening pair of monster battles.
I should note I had a total optical drive failure a year ago, so if you're really keen there's nothing for it but to send it into the shop.
No problems yet I'm happy to say
Shouldn't get any problems, since I played Brawl just a couple of weeks ago. Still, my Wii lens cleaner is sitting on the shelf just in case.
It's nothing a little system update can't handle, but gasp what in the world will this mean for game sales??? Oo
Only joking. However when compared to the global financial meltdown, fanboy panic attacks like this are nothing. I think whoever keeps making huge huge deals like this on the net should have their fingers bound and far away from their keyboards.
Fortunately, i haven't had any problems at all with playing it (in fact until I read this article, i didn't even know about the disc being dual-layered, much less that its dual-layered-ness might mean the Wii would have problems reading it). But the I didn't have any problems playing Brawl, so in hindsight it's really not surprising.
I never had issues with any particular game, the laser just slowly stopped reading my games. Does anyone know if the newer wiis have a better laser?
I am so happy I didn't encounter any problems!
Wow, never had any problems with my Wii reading discs. And it's a nearly day one buy. Have the official cleaning set ready, though.
Very unfair to bring up this issue up as it were the fault of the game itself...
Oh.. my Wii can't read Brawl anymore, bummer. I was thinking of buying this.. gotta buy a cleaning set, hope that works.
super smash bro brawl doesnt work on my wii and other M to:( whats duel layer disc's do anyway and why cant wii read its own software?
@Tate24
Dual layered discs are discs that contain twice as much information as regular Wii discs. You can recognize them by their darker sheen.
Some Wii's don't read them properly because, according to Nintendo, tobacco and dust may be on the lense. But other people think the older Wii's just don't have their lenses put right. I don't know who speaks the truth.
Absolutely no problem for me, not a reason for not getting it because it's just awsome.
No problem at all, as well as with my copy of Samsh Bros Brawl. Seriously ¿isn't this post a trolling alarm setter? Got Xenoblade on friday and 12 hours and counting of astounding rpg pleasure!
Awwww..... daaamnit....
Great... I can hear Reggie chuckling his little heart out now: "And they wanted me to bring this to them, now I HAVE a reason NOT to!"
My wii was bought the first day of the italian release date so it's the oldest version... I've got no problem with Metroid and Smash Bros but it can't read xenoblade chronicles even after the update... damn!
Just bought the nintendo wii lens cleaning kit and now it works!!! LOL!
I'm having a problem getting my Wii to read Xenoblade, but weirdly enough Super Smash Bros. Brawl has started giving me the same problem again. I know it's not a faulty disc reader, because I just got done playing Skyward Sword, and Fire Emblem read just fine, too. How do I fix this problem?
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