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Topic: Didn't do system transfer before trading systems at Gamestop

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kilometerman

I had some problems with my 2ds that I bought from gamestop, so I brought it in and had it exchanged. The employee asked me if the software (eshop downloads and such,) was on the sd card or not. I figured that because the information was stored on the sd card, I said that it was on the card. When I put my sd card in my new 2ds, nothing showed up. I tried logging into nintendo network, but it says that another DS was already linked to the account. However, the gamestop employee said that she was factory restting the system. What can I do to get back my nintendo network ID? It has over 50$ worth of downloads associated with it.

kilometerman

Danksparce

You'll have to call nintendo and verify you NNID with them, then your purchases should transfer over

Here's their hotline for ya 1 (800) 255-3700

Edited on by Danksparce

Former Mod.

Dank.

3DS Friend Code: 0688-5519-2711 | My Nintendo: pokefraker | Nintendo Network ID: pokefraker

Danksparce

Tasuki wrote:

Oh look another case of an incompetent Gamestop employee.

That's a whole 'nother topic

@KiloMeterMan
Anytime and welcome to 'ol Nlife

Edited on by Danksparce

Former Mod.

Dank.

3DS Friend Code: 0688-5519-2711 | My Nintendo: pokefraker | Nintendo Network ID: pokefraker

Tasuki

@Waluigi: Yeah, but it just amazes me on how many of these I traded my 3DS in at Gamestop but the Gamestop employee doesn't even mention to do a transfer threads we get. Honestly if you work at Gamestop it should be require to know this stuff.

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Joeynator3000

...Are my Gamestops just...good stores compared to everywhere else? Never had issues with them, was able to do a transfer just fine when I got a N3DS.

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Rumorlife

@Tasuki: LOL @ "required", there's some moron in my gaming dept in Best Buy who weekly has to be reminded that the WiiU is backwards compatible with the Wii and most that comes with. Honestly most retail employees are probably going to either forget to ask if you did a transfer, assume you did it yourself, or not care because it's not their problem.

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Tasuki

@Dankykong: So my question is if he hasn't to be reminded weekly why is he in the gaming department? Shouldn't that be requirement to work in the gaming department. That's like going to a car dealership and the car salesman not knowing anything about cars. Or an employee at McDonald's not knowing anything about a burger.

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Rumorlife

@Tasuki: Yeah also when I bought my car I knew more than the sales guy about the particular model. It's not an uncommon thing, you must never have had a job before to not know a lot people around you are idiots who get hired for no reason but to fill the space or because someone better never came along. Also I did make mention about this to my managers about the gaming guy, even the head of the store, and I was told twice "we hired the person who was best for the position", and others told me that they have no idea what's going on anyway. Basically they have no answer and they can't just terminate someone unless they're doing a poor job. It's really hard to do a "poor job" in retail unless you're rude or terribly lazy.

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Tasuki

@Dankykong: Actually I have 20 years experience in the retail field and honestly I never ran into that problem at the places I work, which is why it puzzles me and aggravates me when I get a person in a store like your co-worker or Gamestop employees. Hired the best person for the job huh. So what did the other people applying for the job think that Nintendo and Sony were Japanese auto manufactory or something??

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Rumorlife

@Tasuki LOL I have a hard time believing you have 20 years experience and haven't ran across this problem. There's at least one in every department in every store. If you're a manager you must be easy to fool, because I see it all the time. I was a team lead in Target, and nobody knows squat in there, even cashiers are too dumb to know how to work their simple computer system which consists of 8 buttons you ever need to press. I work at Best Buy now doing almost the same thing and it's better, but most people don't know the details about much of anything unless they own it themselves or can find out by looking at the package. I could go on and on and on about naive employees and people who just get hired to fill a space, or claim they know a lot then know barely anything.
Another issue specifically with the gaming/electronics depts in both Target & Best Buy for me had been whoever was working in there, only knew their system. So if you have an Xbox guy in there, you're gonna be answering Nintendo & Sony questions all day. I've explained to who knows how many employees in Best Buy that the Vita doesn't come with a memory card, the WiiU, 3DS, and XB1 are backwards compatible, the difference between the New 3DS and 3DS. OOOH My favorite was the one where the stupid little turd girl worker who wanted to fight me saying she's seen Mario on Xbox 360 before. I mean what else is common knowledge amongst gamers? Name it, I bet I've had to explain it to an employee and a customer at the same time. Name a department in Target or Best Buy and I'll tell you about some fool who couldn't understand common details about what they're selling. Naturally it's not EVERY employee, there's plenty of great people who know what they're talking about. But a notable amount of those who do not.

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Tasuki

@Dankykong: Maybe I am just lucky or then again the last few places I worked didn't have departments, so to speak. Everyone just did everything, and if you didn't know something you could easily get someone. But yeah I know what you are talking about. It's one of the reasons I won't go to Best Buy or Gamestop. To many employees their know nothing of the products they sell and will tell you what you want to hear just to make a sale even if it's wrong.

Push Square Moderator and all around retro gamer.

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Rumorlife

@Tasuki: Oh you're able to get help for sure if you don't know something, if you ask most people are willing to help if they know but if someone doesn't know, or they never ask in the first place their inquiry will probably just be left unanswered.
LOL But yeah you're very lucky if you've managed to miss these idiots. But even though I have to experience it, at least it gives me mildly amusing stories to talk about. I guess you really can't expect too much from these people though, it's not a college degree based career. Their training for the job was probably crap, as it usually is for Target and Best Buy. But also with these big box stores, there's SOOOO much stuff, there's no way you're going to know everything. You can't unless you're rich with a big house to test everything out in.
Yup they're totally going to say whatever to make a sale, even if it's not commission just to get the management off their backs. We play "hot potato" and sell people extended Geek Squad warrentys they don't need just to try and win some junky prizes. We do the same with credit card apps. Same thing happened in Target of course.

My advice for anyone getting worked up about "an employee didn't tell me about this/didn't know anything" on your product is just to do your own freakin research on what's going to happen before you do anything with your money. I don't see why that's so hard to do? Why is it more logical to people, to come in the store, KNOWING the employees are probably not going to know much, just so they can get angry at the store and storm out? If you bothered to look anything up beforehand or at least take a look at the package then you'd learn, you'd avoid yourself an argument and you'll be happy. Nope, people don't like to do that. The customer is not always right, they're just as stupid, if not more so than the stupid employee!
Pretty much getting mad at the gamestop employee for not doing or mentioning the 3DS transfer = stupid and pointless. Simple solution, OP should have figured out what was going to happen before you sold the unit, not just winged it and assumed the SD card would hold everything. If you asked before handing it off, she may have known. Maybe she didn't! But once again doing your own research helps. "Im upgrading my 3DS system, what do I do?" Boom, problem solved. Tough noogies for the morons who think "but the employee should know it's their job", you must be new on Earth. This must be your first shopping experience ever. Nobody knows everything about their entire store unless they're higher up or have been there for ages and even then there's still plenty of new problems that can arise.

Lol that wasn't directed at you, just kind of open/at the thread subject

Edited on by Rumorlife

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Tasuki

@Dankykong: Lol no worries at all and I agree 100%. When I do go into a store like Best Buy or Gamestop I know exactly what I want run in, get it and get the F out lol. Before the sales person can even ask if I want a card, warrenty, preorder this and that or some other BS I cut them off and tell them no. Nothing brings my blood to a boil quicker then being asked if I want a credit card at a store. Come on jack*** if I want a credit card wouldn't I be at a bank??

That's why most of my shopping I do online or at smaller stores and avoid big chains like Best buy and Gamestop.

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Rumorlife

@Tasuki: totally same, get in, get out, before anyone even SEES me if possible. Ugh I hate asking people if they want cards, it's like I know you don't but there's like 1% chance you do and maybe I'll be a star today and get an app hahah.

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Tasuki

@Dankykong: Lol yeah. Btw that wasn't directed toward you just in general. I even hate it when they try to up sell to me. It's like no I have this I want this, if I wanted product B instead of A I would have grabbed product B.

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Rumorlife

@Tasuki: haha I know. But yeah I hate that as well. I just don't even mention anything about the product unless I like it, know about it or they ask for my opinion. I don't need to break out in any conversation.

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