3DS eShop Forum

Topic: eshop error 005-5964

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Angelic_Lapras_King

1. Posted: Thu 23rd Feb 2012 17:08 GMT

I keep getting this message when I try to log into the eShop. All my other things like Internet, Wi-Fi gaming and Spotpass still work, just no eShop. My nephew's 3DS can get into the eShop, so it must be my 3DS.

The last time I logged into the eShop was in a McDonalds as my Internet connection at home was playing up. A second visit there to log onto the eShop got me the same error message, but now my home connection is restored, that won't even get me into the eShop, so it could be that McDonalds Wi-Fi did something bad. I dunno. -_-;

Anyone know how to fix this? Contacted Nintendo of Europe yesterday, but since they take awhile to reply, figured I'd ask around in the meantime. If it comes to me having to send my 3DS off to be repaired, does anyone know what Nintendo's Repair Service is like in terms of service quality and how long they'll take to fix and send back my 3DS?

Angelic_Lapras_King

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theblackdragon

2. Posted: Thu 23rd Feb 2012 20:14 GMT

I know you're in EU, but it's ridiculously hard to find concrete information regarding error codes on the NoE site for some reason. this is what the NA site has to say about that error. Looks like if turning it off and on again hasn't worked, getting in touch with Nintendo proper is your only hope.

the future of NL >:3
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3DS Friend Code: 3136-6802-7042 | Twitter: theblackdragon

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Angelic_Lapras_King

3. Posted: Thu 23rd Feb 2012 20:19 GMT

Yeah, thanks. I was hoping many someone else had experienced the error or knew someone that did and knew what to do or whatnot. Still, thanks for replying.

Still, might be someone still out there still that knows. That or yeah, wait for NOE's slow response...

Angelic_Lapras_King

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theblackdragon

4. Posted: Thu 23rd Feb 2012 20:25 GMT

why not try calling them instead of waiting for an e-mail? they've got a phone number listed on this page for support. if anyone can walk you through the process of either fixing your 3DS somehow or having a repair order put in, it's Nintendo's own support team :3

the future of NL >:3
[16:43] James: I should learn these site rules more clearly
[16:44] LztheBlehBird: James doesn't know the rules? For shame!!!
[16:44] Vintage: We have rules?
[16:44] Reala: don't expose the staff to sunlight, don't get them wet and don't feed them after midnight

3DS Friend Code: 3136-6802-7042 | Twitter: theblackdragon

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Angelic_Lapras_King

5. Posted: Thu 23rd Feb 2012 20:37 GMT

I'll give it a shot maybe tomorrow or Monday. ;)

Angelic_Lapras_King