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Topic: URGENT, PLEASE HELP 3ds xl buttons won't work.

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BlueToad

1. Posted:

Okay, so I was using my 3ds and it was working great, and then I put it into sleep mode to get street passes. When I open it back up, none of the buttons or touch screen will work. The display is working fine.
I just pressed the b button and it opened up animal crossing. I pushed the a button to start game, and it worked, but then when i tried to hit continue, it wouldn't work. Nor would the touchscreen. But the home button and power buttons are still working flawlessly?
Could someone please help me? I am currently on vacation in Melbourne, Australia, so is there anywhere I can take it?
Thank you, I really appreciate your help.

3DS Friend Code: 5413-1202-1179
Nintendo Network ID: fpjc122
Currently playing: Animal. Crossing. New. Leaf.
Australian :D

3DS Friend Code: 5413-1202-1179 | Nintendo Network ID: fpjc122

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MAB

2. Posted:

You need to power on the system before the buttons will work. Try staying at Punt Hill apartments corner of Swanston street and Flinders Lane. It's a nice spot in the middle of the city... Just remember to park your car in the right underground car park otherwise it is a pain trying to get back out again ;)

Edited on by MAB

Forever living to inappropriately touch the mentalities of armchair internet gaming analysts and worthless console war fanboys... Let their sad stories burn eternally within my inbox furnace of hell ;)

Wii U & Steam Box DIGITAL 4 LYFE BABY!

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BlueToad

3. Posted:

MAB wrote:

You need to power on the system before the buttons will work. Try staying at Punt Hill apartments corner of Swanston street and Flinders Lane. It's a nice spot in the middle of the city... Just remember to park your car in the right underground car park otherwise it is a pain trying to get back out again ;)

Yeah already staying somewhere Hahah. And yeah I have powered on my 3ds and tried everything. Ahhhh

3DS Friend Code: 5413-1202-1179
Nintendo Network ID: fpjc122
Currently playing: Animal. Crossing. New. Leaf.
Australian :D

3DS Friend Code: 5413-1202-1179 | Nintendo Network ID: fpjc122

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MAB

4. Posted:

But you can try taking it to Nintendo HQ Melbourne on Stud Road... I always passed that big building on my way to work at Toshiba HQ ;)

Forever living to inappropriately touch the mentalities of armchair internet gaming analysts and worthless console war fanboys... Let their sad stories burn eternally within my inbox furnace of hell ;)

Wii U & Steam Box DIGITAL 4 LYFE BABY!

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BlueToad

5. Posted:

MAB wrote:

But you can try taking it to Nintendo HQ Melbourne on Stud Road... I always passed that big building on my way to work at Toshiba HQ ;)

Ah okay. We are staying closer to the city, and don't have a car, (it'll take 6 hours to walk there according to Google maps) so is it really worth going there? I guess I could hop in a cab if I need to. Otherwise will EB games be able to have a look at it for me?

3DS Friend Code: 5413-1202-1179
Nintendo Network ID: fpjc122
Currently playing: Animal. Crossing. New. Leaf.
Australian :D

3DS Friend Code: 5413-1202-1179 | Nintendo Network ID: fpjc122

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MAB

6. Posted:

Don't go to EB games because they will try and sell you a PSVita and we don't want to go through that now do we... Give Nintendo HQ a call and see what they say ;)

Obviously not now though because it is 11:00 pm on a friday night... Try tomorrow morning bro ;)

Edited on by MAB

Forever living to inappropriately touch the mentalities of armchair internet gaming analysts and worthless console war fanboys... Let their sad stories burn eternally within my inbox furnace of hell ;)

Wii U & Steam Box DIGITAL 4 LYFE BABY!

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Pokefanmum82

7. Posted:

i had the same problem, none of my buttons or touchscreen would work. then i made a repair and waited two weeks (didn't send it because of money issues) and then did the next update and all of sudden it was working again. i have no clue what the hell happened. but my XL works fine now.

looking forward to Bravely Default, P L & the Azran Legacy, Yoshi's Island, Smash Bros, DKC Tropical Freeze, Mario Kart 8, X and Kirby Triple Deluxe.
Playing right now: Pokemon X & Y, ACNL, LOZ: ALBW, and LM: DM
3DS Friend Code: 5155-3206-9001
NNID: mumof3kids