3DS Forum

Topic: Top screen won't work :.(

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RedBlueSpot

1. Posted:

I used my 3DS as an alarm clock with the Super Mario Clock DSi-program. Suddenly, when I woke up this morning the upper screen showed no picture anymore but I can still change brightness. I rebooted the system without any results. Then I tried to adjust the 3D slider, remove the the SD card, turn off and turn on Wi-Fi and so on, but nothing helped.

Have you heard of this problem before?
What should I do?! This is horrible. It just passed over the one year warranty.

RedBlueSpot

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Cyb3Rnite

2. Posted:

You should've extended your warranty with club nintendo.

"The wisdom of a fool won't set you free."

Currently playing: Gods Eater Burst, League of Legends, Heroes of the Storm (Closed Testing).
Things I probably should be making progress on: Rune Factory 4, Mario Kart 8, Tomodachi Life, Wind Waker HD.

3DS Friend Code: 4554-0880-9460 | Nintendo Network ID: Cyb3Rnite

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Knuckles

3. Posted:

Have you got a club nintendo account? If so register your system and get 3 more months on your warranty.

Hope that helps a little...

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The 7 Emeralds are the servers. Chaos is power, enriched by the heart. The controller serves to unify the chaos. -Tikal

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Retro_on_theGo

4. Posted:

Knuckles wrote:

Have you got a club nintendo account? If so register your system and get 3 more months on your warranty.

Hope that helps a little...

I'm pretty sure the extension is only 30 days. Unless it's different in other areas.

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Knuckles

5. Posted:

@sushifreAk You beat me by seconds in posting!

(@sushifreAk Did you get your spotpass weapon yet?)

Guardian of the Master Emerald
KI:U Spotpass Weapons Thread
The Master Emeraloggery
8 Bit Forward
eShop Gurus
The 7 Emeralds are the servers. Chaos is power, enriched by the heart. The controller serves to unify the chaos. -Tikal

3DS Friend Code: 3265-5181-8557 | Nintendo Network ID: Knux27

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Knuckles

6. Posted:

@Retro_On_TheGo Im in America, and I believe it says 3 months, so thats roughly 90 days, but 30 or 90 is more than enough to send it in to Nintendo for repairs.

Edit: I've double checked Club Nintendo in America and it says 90 days, but I checked @RedBlueSpots profile and it says location is sweden, so you may be right Retro_On_TheGo, 30 for the U.K

Edited on by Knuckles

Guardian of the Master Emerald
KI:U Spotpass Weapons Thread
The Master Emeraloggery
8 Bit Forward
eShop Gurus
The 7 Emeralds are the servers. Chaos is power, enriched by the heart. The controller serves to unify the chaos. -Tikal

3DS Friend Code: 3265-5181-8557 | Nintendo Network ID: Knux27

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RedBlueSpot

7. Posted:

I live in Sweden so I didn't get a registration card with my system. Sometimes I get it with the games and I register the game just for fun. And yes, I do have an account.

RedBlueSpot

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Aviator

8. Posted:

Call Nintendo.

In a way exhausting
we're problem solving
Drink 'til she's attractive
We're PARTYNAUSEOUS
Talking 'bout diplomatic
I brought my plastic
Making that peace attractive
We're PARTYNAUSEOUS
PSN: naviator_9

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theblackdragon

9. Posted:

contacting Nintendo is the only way to fix the problem if your top screen doesn't work anymore.

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Mk_II

10. Posted:

is Sweden part of the EU? In the European union, all consumer electronics MUST offer a minimum two-year warranty by law.

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Pokefanmum82

11. Posted:

you don't need a registration card to register your system just the serial number of the console. at least that's how it works in North America. Not sure about Europe

looking forward to Super Smash Bros, Yoshi's Woolly World, OR/AS, Hyrule Warriors, Captain Toad: Treasure Tracker, Pokémon Art Academy, Bayonetta 2, Fantasy Life, Persona Q, and The Lost Valley.
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WispMetas

12. Posted:

You should probably contact nintendo. its the only way...

3ds friend code - 4339 - 2952 - 2000T

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SteamMistwalker

13. Posted:

actually the same thing happened to me ! make sure u move ur system away from any magnets and try again. mine was near my laptop when it happened and i didnt think the laptop was the cause. after i moved it away and rebooted it worked fine :)

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