Topic: Pre purchased title wont open

So I went ahead and pre purchased final fantasy explorers digitally. when I tried to open the game icon (it said that the game is out) it loaded but then nothing happened. I tried to redownload it from the eshop, but it was the same result.

Does anyone know why wont the game open? maybe the date is today but I have to wait until a certain hour?

thanks for any helpers =]

Are you EU or NA? It's not out yet in EU.

The game is out in EU now, it's tagged 28/1/2016 on the eshop, the app is tagged available but it still refuse to launch

@hacchan
I thought it release on the 29th? 28th may be preload time.

The physical copy is released the 29, the digital is tagged the 28, the app state "the release date for the purchased item has passed. Please launch this software while connected to internet to proceed" except if you launch it state please wait for release.
So yeah thing pmuch broken af

I think eshop was dated wrong. Digital copies won't release until physical copies usually do

I would wait for the 29th when the game comes out physical, if that don't work then that's when you should redownload it and or call Nintendo for assistance.

Thanks everyone! ill wait till the 29th and try, and if it doesnt work ill contact nintendo. do I need to contact nintendo directly or their branch in the UK in case it wont work?

Just wanted to say- the game is working! I guess I just had to wait a few hours. thanks everyone for the quick help =]