SammiiCake

@Joh1121 My friend has yeah, but he had it in a separate order from his Switch. I'm due to get it, but haven't yet

@ChessboardMan I had the same problem with my order for the shirt on me LE Zelda! I thought I was the only one, except on the tablet it still refused to change it. I instead, ordered a Small, contacted Nintendo UK about how I couldn't change the size, they refused to change it. So now I will get a small shirt when it eventually arrives (Since I'm one of those affected in this article, I think it's due on Tuesday, but that's just going by comments in another article) Such a mess...

@Jkugler That's alright! It's likely you'll get it today then since a lot of people who have been getting it from Hermes have got it today, but don't get your hopes up too high!

@Jkugler If they're still waiting to receive it according to Royal Mail, it might be because they changed to Hermes. Try going on myHermes live chat if you haven't already, say you don't have a tracking number and if you can use your name and postcode to track your parcel. If it's with Hermes, you might have a chance to get it today

@Scamp Mine is definitely with Royal Mail too, but someone else who also definitely with Royal Mail rang them up and apparently we won't be getting it until Tuesday since they didn't receive it until 1am today (A non-working day), so they'll sort it out Monday, ready to deliver on Tuesday...

@Scamp Does the RM tracking number not work on the RM site then?

Just contacted Hermes through Live Chat about my order, using my name and postcode this time... Confirmed that they don't have it. Which likely means Royal Mail has it, and by the sound of things, a lot of people aren't getting their stuff from Royal Mail until Monday...

@Wasuup Why couldn't I have had someone who had my name and postcode D;... Guess I'll go on live chat to them again and see if they have it

@Wasuup How'd it go on live chat with them? They kept asking for a sixteen digit tracking number which I only have my Royal Mail tracking number still... So they have no idea where it is...

@Larylarylary Seriously?! Someone just left something worth £270 lying at your door step, for anyone to take, not needing a signature?!

@Jamesrw Did you get a message saying yours will be delivered today? And what did your tracking say with RM?

I'm glad we are all at least here for each other... It's so ridiculous Nintendo is putting us through this. My tracking number finally started working last night at 7pm, then at around 1am said it was at North West RDC, despite I live in the South East, hasn't changed since. No email either to say I'll be getting it today.

@BillieBoo My friend got his Switch earlier today despite his tracking still says "Pre-advice Received"... So I don't know what to believe any more. Just hope we all get compensation for this

Crazy how many people this has affected... Still waiting for my Switch too, but nothing as of yet. Tracking still doesn't work too

@grexcarolinii I wasn't even told there was delay in mine, they just happily dispatched mine this morning at 8:30am. I'm still hoping I'll get mine today, but looking unlikely, so looks like it's going to be another early morning for me tomorrow.

My friend also got an email that his is being dispatched by Hermes, despite he already has it (???). But nothing has happened for me, no email or anything... Contacted them through email, but probably won't get a reply until it's too late

So, just got my WiiU version of Breath of the Wild, going to play that ASAP now until I get the Switch which I'm still waiting to get! But at least I can quench my thirst for Zelda ^_^

@AndrewB Was it in separate orders or the same?

My Royal Mail doesn't usually get here until 11:30, so I'm just anxiously waiting until then... Either way, I hope I get BotW on the WiiU if I don't get it on the Switch today. But will be very disappointed if I don't get it today. The wait should almost be over, I hope.

@PreownedPK There's still hope ^_^ Thank you!

@PreownedPK As in, yours was dispatched this morning? Or wasn't tracked? Or both?

@CupidStunt I hope you get the compensation you deserve, or at least a Switch today.
@ROBLOGNICK That's beyond disgusting... I don't think I will use their services again either after this.

@CupidStunt Good luck with your phone call! Tell us how it goes! I got an email about 10 minutes ago saying mine has been dispatched, my friend is trying to convince me that I'll still get it today, that it's already at the nearest DO, but I have no idea what to believe now... Absolutely ridiculous of Nintendo though. Not going to be recommending them to anyone.

@CupidStunt Glad you're on the next step ^^. Mine still says Awaiting but Dispatch... No email yet.

@BillieBoo Really doubt they'll dispatch it at this time of night, the only thing I can think of is that it has dispatched, just something went wrong so it hasn't told us... I badly want to play Zelda too, still awake now, can't sleep. Although, luckily for me, I ordered the WiiU version too, so I can at least play that tomorrow hopefully, if I don't get the Switch. Fingers crossed customer support won't have a late response and will be able to help you ASAP!! Debating to ring them tomorrow about it, but I'm too fond of talking to people on the phone..

@BillieBoo Semi glad I'm not the only one, I'm just hoping when I wake up in the morning it'll say it has been dispatched and being delivered. I've just been refreshing the page all day, but nothing. I'm really disappointed in Nintendo Store too, and I want to say I'll likely not order from them again but if they do deals like a free shirt (Despite I couldn't change size when I ordered it and they refused to change the size for me when I explained my situation), I know I'm going to order from there again... Just going to try and avoid it as much as possible in the future though. Now, I just need to try and sleep, which is a difficult job when you can't stop thinking about whether you'll be playing Zelda on the Switch tomorrow!

@CupidStunt Mine still says Awaiting Dispatch, it's in the same order as the BotW LE too, which also says the same thing. Just been eagerly looking around for answers.