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Topic: Will buying new left joy con fix the desync issue?

Posts 1 to 10 of 10

kooshafear

regarding the desync issue with the left joy con on the switch, will buying a new left joy con (assuming the new joy cons are from future production and manufacturing concerns have been implemented) fix the desync issue?

kooshafear

kooshafear

@Masurao wasn't easier for you to just say you don't know or keep quiet about the topic instead of answering like an ignorant person you are.
there are many reasons why one might not send back the device to Nintendo. but i will let you figure out the reasons since you have a lot of time on your hand.

kooshafear

iammikegaines

Yes @masurao is right. Me and a few of my friends all have the switch with NO issues with the left joy con. Also, for an extremely small number of those who have had issues, Nintendo has gotten back their so called "defective" joy cons back within a week. No need to fear @kooshafear

iammikegaines

NEStalgia

As all the others have said it's a non-issue. There was a known defect for some percentage of units made in original manufacturing. If you get a bad one, they'll fix it (or the retailer will probably let you exchange it.) Most of them won't be bad. You have about the same odds of getting a DoA controller on any platform.

NEStalgia

KirbyTheVampire

The left JoyCon issue got blown way out of proportion. It seemed like a lot of people had the problem, but it's just because the people who had no problems with their Switch were probably pretty quiet about it, whereas someone with a faulty Switch is gonna bring out the torches and pitchforks and let everyone on the internet know about their problems. If you do buy JoyCons and end up having issues, which is very unlikely, especially at this point since they acknowledged a manufacturing problem and fixed it, just send it to Nintendo and they'll fix it for you.

Edited on by KirbyTheVampire

KirbyTheVampire

Super_Gravy

I guess me and my other three friends are the unlucky one. XD

I thought its an design flaw than an defect since we all have an problem with things in the way of the Nintendo Switch to disconnect the left Joy-Con hence the "no issues" part.

Umm… Care to have some gravy?

TuVictus

I've had issues too. Seems people like to think if it doesn't happen to them then it must not exist. But either way, they're right. You can send it to Nintendo. But I'm guessing, like me, you don't want to since it means you won't have a left Joy con until it's sent back. My suggestion would be to send it regardless, since they're pretty quick about it. As for buying one separately there's a chance you'll get one that wasn't affected by the factory error, but for me, I'm going to wait a few months just to be safe that I get one that was made after the fix.

TuVictus

JaxonH

I bought 4 sets of Joycons total.

7 worked perfectly.
1 had issues.

Called Nintendo, they emailed me a 2-day express shipping label before I'd even hung up the phone with them. Dropped it off at FedEx Monday.

Received it Wednesday. Fixed it Wednesday. Sent it back out Wednesday with overnight shipping.

Arrived on my porch Thursday morning.

All have sinned and fall short of Gods glory. Wages of sin is death. Romans

God so loved the world He sent His only Son- whoever believes on Him has eternal life. Unless you believe, you will die in your sins. Whoever believes, rivers of living water flow within them. John

Nico07

Possibly. Okay so I bought a launch red/blue joy-con console with two extra joy-con. The extra left joy-con is fine, yet the console's left joy-con is not. I tried updating, un-pairing, re-pairing, etc, etc, nothing fixes it as it is a hardware issue. Also a friend who bought a grey console at launch, has no issues with his left joy-con.

You can buy an extra set of joy-con or keep the ones you have, but as it's a hardware problem here are the options:
1. Return the defective joy-con to the store and exchange.
2. Call Nintendo Support and have them repair it free of charge, with 1-2 week turnaround (what I chose). This option also extends your console warranty by 100 days.
3. Fix it yourself. This is something I considered as I'm great at soldering and it's a simple fix adding a short length of cable to make a better than OEM antenna. The only downside is Nintendo will not further service this joy-con.

So as I understand it there were a number of left joy-con that were manufactured with a defect that require a simple fix by Nintendo. So it doesn't affect all of them. But in my experience Nintendo Support is top notch. I called mine in, explained the situation and requested a shipping label to my e-mail. I asked how long turnaround time would be on when I would get it back, just out of curiosity. The support tech put me on hold for a minute and said it would be next day air on the return for me. I shipped to them, the day they received it I got an email that it was repaired and on its way back. I got it the very next day after they serviced it and it works great with no issue.

Nico07

Nico07

@Operative2-0 I bought an extra joy-con at launch that was fine. It was the console packed in joy-con that had issue. Even if you wait months after launch there is a small chance you could be buying one of the original affected joy-con. Like I mention above if you get one that is affected, your first option is to exchange at the store. The next is to have Nintendo repair it, which isn't a long wait and if you have a Pro controller may not affect you much.

But as for the affected left joy-cons it seems it must have just been a small number of them as both my extra joy-con set and a friends grey console weren't affected. And IF you get one that is affected, you have options of which Nintendo will support you and extend your warranty by 100 days. My repaired joy-con I sent in last Thursday night, I got back Tuesday night after they repaired it Monday. It works fabulously and I couldn't be happier with it after the repair.

Nico07

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