Dock signal issue - Nintendo Switch Forum

pakkushika · 2020-03-16T20:54:48+00:00

Hey guys, I've seen a few issues about the TV losing signal. Last day my TV lost the hdmi signal for about 20 secs and I had to pull the console from the dock and re-insert it only to lose it again later. The dock was still on, but no audio or video was coming over HDMI. Other people reported this happening due to the auto-state function, but mine seems going on because of some contact issues; if I wiggle the switch in the dock, sometimes, rarely I lose signal. When I do it again, e.g. pushing gently towards the front side it loses the signal again. Make it a third time, and then the issue disappears like it never happened. You may ask why I wiggle the switch in its dock but please note that I am only trying to replicate the cause, first few times it was doing this on its own. I tried canned air and some contact spray and they seemed to do the job, but today decided to give it a gently push after an hour of play and the screen just went black then the image came back then it went black again after finally recovering. My switch is about 6 months old and never had any issues; that's why I'm a bit afraid to take it back to the store to have it checked, but I'm still under the warranty period. Any advices, experiences are apppreciated. :)

Topic: Dock signal issue

Posts 41 to 43 of 43

41
Ramonjdc
Mon 26th Oct 2020

@pakkushika big update here, after I sprayed directly contact cleaner to the usb c connection last back on oct 15th, it kept lossing signal, however i didn't play for 1 or 2 days. Ever since I haven't lost connection 1 single time (playing average 2 hrs per session), I have ran several tests (different tvs, connected to a strip, breaker, wall, different hdmis, even games) NO SIGNAL LOSSES.

I'm heavily relieved, however just today I ran the ultimate test:

I have always played on docked mode with the switch charge up to 100%, so in the main menu you only see the 100 icon with no "charging icon". I played today with 93% and signal loss almost inmediatly , waited for 100 to charge and so far have only lost signal once but recovered it almost straight away.

My guess is there is something going on in the power charging and makes it reset or something like that, as when it is not charging I might not get signal losses.

Ramonjdc

42
TheGreenLing
Sat 20th Feb 2021

Try this video may help fix your issue!

TheGreenLing

43
PepperPainter
Sun 16th Jun 2024

@pakkushika Hi there. May I ask if you ever found a permanent fix for this? It's not a major problem, but I find that it can get annoying sometimes.

PepperPainter

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