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Topic: Digital Deluxe Promotion code error

Posts 1 to 12 of 12

Kaeobais

So I finally gained enough points to get a download code with the Digital Deluxe Promotin, but the code doesn't work. I've entered it on both WiiU and 3DS, and it tells me the code is unrecognized every time. Any ideas why?

The best strategy in the game: go up stairs and pause balls.

jdarrell

I tried to redeem one yesterday and had the same problem. On the 17th I used one and it worked.

Edited on by jdarrell

jdarrell

Eel

This is happening to me too. Emailed Nintendo about it on friday... Guess I'll get an answer tomorrow.

Edited on by Eel

Bloop.

<My slightly less dead youtube channel>

SMM2 Maker ID: 69R-F81-NLG

My Nintendo: Abgarok | Nintendo Network ID: Abgarok

Manaphy2007

try imputing any letters all caps, usually works

3DS friend code: 1134-7324-0186
Nintendo Network ID: Manaphy2007_67

3DS Friend Code: 1134-7324-0186 | Nintendo Network ID: Manaphy2007_67 | Twitter:

Kaeobais

Hmm, so it sounds like it's probably a problem on Nintendo's end. Okay, at least it wasn't just me ^_^

The best strategy in the game: go up stairs and pause balls.

noname001

Yep, just had the same issue yesterday, Emailed and waiting for a reply.

noname001

Eel

So Nintendo just replied....

To say that they forwarded the question to the correct department and the real answer would take another week....

._.

Anyone had better luck?

Bloop.

<My slightly less dead youtube channel>

SMM2 Maker ID: 69R-F81-NLG

My Nintendo: Abgarok | Nintendo Network ID: Abgarok

LzWinky

If you're in the US, phone calls are much faster than e-mail

Current games: Everything on Switch

Switch Friend Code: SW-5075-7879-0008 | My Nintendo: LzWinky | Nintendo Network ID: LzWinky

noname001

I'm in Canada, and when I sent an email I got a reply saying to call regarding this issue. Calling just brought me to a guy who made me run through the most basic things, like entering the code again, making sure I was putting it in right, making use I was on the right Eshop page to do it, making sure my system was updated, etc... and then said I should try it some more times and call back. Useless.

At that was a few days ago, but now the Eshop is down there's no point calling again just yet

noname001

PenCapChew

Same with me, it's really frustrating. It's been 8 days I'm trying to redeem my code and it doesn't work. Funny thing is that I've used two other codes a couple days before getting the new one and they worked just fine. Seems the problem started to happen around the 20th of December and hasn't been fixed yet. Nintendo is taking so long to fix some issues, really disappointing.

EDIT: the code finally worked for me. I tried to redeem about 30 minutes after writing the original message. Hope it's working for you guys too!

Edited on by PenCapChew

PenCapChew

jdarrell

Thanks! Mine is working now too. (It wasn't for me earlier today).

jdarrell

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