General Discussion Forum

Topic: Who has the best customer service?

Showing 1 to 9 of 9

AuthorMessage
AvatarStaff

Unca_Lz

1. Posted:

I wanted to try one of my own comparison topics. So who has the best customer service: Sony, Microsoft or Nintendo?

Nintendo Life moderator and duck

My Retrologgery
LordJumpMad is emperor. U mad?

3DS Friend Code: 2234-7139-4188 | Nintendo Network ID: LzWinky

AuthorMessage
Avatar

the_shpydar

2. Posted:

I've only dealt with MS and Ninty, and between the two, Ninty is better. MS Customer Service is clearly outsourced (they're not that good at surpressing their accents) which i've found leads to having to jump through more hoops to get the info you need. I don't know if Ninty outsources as it's a smaller company overall, but i've had better experiences with them.

That being said, i've only rarely needed customer service from Nintendo, while from MS there have been many, many instances between the 360 and my PCs over the years.

The Shpydarloggery
She-Ra is awesome. If you believe otherwise, you are clearly wrong. Also, Lindsey Stirling. Because violin awesomeness.
Current E.T. count: 12 Copies. 2 Sealed, 6 CIB, 3 Boxed, 1 Loose.

3DS Friend Code: 2578-3211-9319 | Nintendo Network ID: theShpydar

AuthorMessage
Avatar

Blue_Protoman

3. Posted:

Why? Was it because nothing was working?

Brawl: 4468-0656-5286 (Jesse)

AuthorMessage
Avatar

JustYourAverageBleh

4. Posted:

Nintendo Definitely

It's all fun and games.
Chat on Nintendo Life.
Follow me on Twitter, it's totally free.

AuthorMessage
Avatar

astarisborn94

5. Posted:

I only had experience with Nintendo and it could be better. So I'm not voting.

astarisborn94

AuthorMessage
Avatar

Bahamut_ZERO

6. Posted:

Nintendo, by far. Their customer support speaks fluent English (big plus), are nice, and solved all my problems.

Bahamut_ZERO

AuthorMessage
Avatar

Token_Girl

7. Posted:

I've never needed to call customer service for nintendo (knocks on wood). Not having stuff break is the best kind of customer service. If the xbox service people are the same as the PC service people, then it can't be good though. Holding with microsoft for my PC is a waste of time.

I am way too lazy to think of something clever.
My Backloggery
Pokemon Platinum FC: 0517 9582 3270
Pokemon SS FC: 4512 4783 5710
Mario Kart DS FC: 4211 7712 2928

AuthorMessage
Avatar

SMEXIZELDAMAN

8. Posted:

NINTENDO FTW!

Lord Head Admin of SonyLife
♥♥♥Videogames are lame♥♥♥

AuthorMessage
Avatar

The_Fox

9. Posted:

I thought Sony was pretty good (this was awhile ago when I needed my PS2 fixed, so it could be different these days). I had a series of HORRIBLE experiences with Nintendo's customer service that has forever soured me on it. I've never had to try Microsoft, so I'm uncertain on that.

"The government of the United States is not, in any sense, founded on the Christian religion."

-President John Adams

Treaty of Tripoly, article 11