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Topic: Strange issue with L-Button

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Bhrian

Hi all!
My 3dsXL has a strange problem: My L-Button isn't working any more EXCEPT with the rotation of the home-Screen elements. Can anyone confirm that thisis a hardware or software issue and potentially tell me a solution?

Thank you all!

Bhrian

WoomyNNYes

@Bhrian Sounds like maybe it's a software issue? If the buttons never work, then you're definitely looking at a hardware problem.

Your issue isn't something I've heard of, so I searched Nintendo support. If you haven't already, try a hard reboot (hold power down until system reboots).

Hard Reset (reboot)
https://en-americas-support.nintendo.com/app/answers/detail/a...

This page mentions cleaning around the buttons with a dry toothbrush, has a link to directions. Very generic. (page also addresses touch screen and circle pad)
Buttons or Switches Are Not Responding or Respond Incorrectly
https://en-americas-support.nintendo.com/app/answers/detail/a...

If you end up contacting Nintendo or someone else looking for repair, you'll want to know if the problem is with one game only, or all games you try (try 2 or 3+ games). Maybe a game store in your region also repairs consoles.

Contact support via Nintendo Deutschland
https://www.nintendo.de/

Edited on by WoomyNNYes

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CinnamonRobin

Could you explain what you mean by rotation of home screen elements? The L button shouldn't do anything on the home screen by itself. Pressing L and R together should open the camera.

CinnamonRobin

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