JJ1

UPDATE: Switch has arrived at 14:02. Delivered by Hermes. I live in the South East also.

UPDATE: Just contacted Hermes and they now have my package (even after contacting them yesterday and them saying that there are no orders to my address) and a delivery attempt will be made today. Good to hear.

Just spoke to a guy called Rob from RM (Who was actually in the same situation waiting for the Switch, ironically) and said that they received an email this morning saying that Nintendo are slowly switching everyone to Hermes and that Nintendo prematurely sent out emails to people and stuck on the RM stamps (which explains why people got their switch delivered by Hermes with the RM 48H Stamp on and that RM haven't received some of the switches in their network). Either way, he seemed really nice but informed me that I'd have to get in touch with Nintendo since I contacted Hermes yesterday and they told me that they didn't have an order on route to my address. Bummer, but I'll probably try Hermes again.

I've contacted both Hermes and Yodel last night and neither of them have my package. My RM tracking has been on "Pre-advice received" since 7:02pm last night like most people. So I've basically been completely left in the dark since the 2nd when it was dispatched. No real information at all.

@brumspurant It's everyone's gamble at this point. I'm gonna wait it out today and hope we get some news from Nintendo UK :/

@Nessmissesmum Wow that really is a big mix-up. We'll just have to check the status tomorrow morning and hope for the best.

My tracking has just starting showing something and it seems at if the status changed to this:

Latest update: We have been notified that your item is being shipped by the retailer; the next scan will appear when we receive this item into our network.

When I look at "Where has my item been?", it says that the status changed to "Pre-advice Received" at 7:02PM today, which basically means that Royal Mail have been told that they're going to receive the item but actually haven't yet, despite the fact I was told that it was dispatched yesterday. Oh Nintendo.

@Englishpsycho87 How did you manage to contact RM? Their live chat is disabled for me and they don't accept calls past 6pm on a friday.

@KageMaru Anything's worth a shot at this point, I'll see what I can find out. If this doesn't work I'm stumped.

Just finished a live chat with Hermes and they said that they didn't have a delivery to my address. I ordered from Nintendo UK and the courier was supposed to be Royal Mail but the tracking hasn't been working since dispatching, same as most people. Guess I'll have to wait until tomorrow :/

@Jkugler Yeah glad to hear that I'm not the only one with this issue.

@Jkugler Honestly I wouldn't have minded that much if it were delivered late as long as I knew about it. We've been completely left in the dark here.

I'm gonna try and contact Hermes as well.