It seems as though the official Japanese Nintendo eShop and online store have been struggling with high traffic numbers since the Switch 2 was fully unveiled during last week's rather epic Direct.
As noticed over on r/NintendoSwitch, the official Japanese Nintendo website now has an apology message at the top, which has been handily translated in the comments (shoutout to Reddit user Joseki100) so we can all see what it means!
"The site is still not working properly. Some customers are unable to view the order history screen and wish list correctly. We are working to restore the system and apologise for any inconvenience caused. If the system is not working properly, please give it some time and try again."
In Japan, a lottery system has been put in place to control the high demand for the new console, with those seeking to pre-order being by certain requirements such as play time, NSO sub and so on.
There's reportedly also no choice on which Switch 2 or bundle you'll get, with either a standard console, Mario Kart World Bundle or "region-free" model randomly assigned to those who meet the terms and are then chosen in the lottery. Lottery winners earn the right to pre-order the console or bundle they've been assigned.
[Update: It seems pre-orders in Japan do, in fact allow you to choose your bundle, so thanks to the readers in our comments section for the heads-up on that!]
If this all seems a little clunky and long-winded, well, that's where the problems seem to have arisen, as the multiple checks and reloads being performed by the system has brought it chugging to a bit of a halt. Let's hope it gets sorted ASAP!
Have you pre-ordered your Switch 2 yet? Make sure to let us know.
[source reddit.com]
Comments 25
How long until the comment about the game price complaints?
Please understand.
They should apologise for way different stuff at this point.
I was able to choose the Japan-only version without Mario Kart World and the receipt for my application also shows this.
@PJOReilly “There's no choice on which Switch 2 or bundle you'll get, with either a standard console, Mario Kart World Bundle or "region-free" model randomly assigned to those who meet the terms and are then chosen in the lottery. Lottery winners earn the right to pre-order the console or bundle they've been assigned.”
??? Where did you and @SapphireBlaze get this information? Afaik, this is totally untrue. I applied, specifically, for the Multi-Language edition on the website, and the e-mail I got after doing so also specified that it was the Multi-Language version that I had selected.
Fingers crossed the site will restart working properly sooner rather than later!
Not surprised to hear that there's such a lottery system for Switch 2 - thanks to the comments clarifying that luckily you're actually able to choose the edition -, those are pretty common in Japan (I've never been a fan of them personally, but that's besides the point).
If they want to push everyone so aggressively towards going digital, they better get these things in order...
Someone should track yearly how often Nintendo has to apologize for inconveniences
@SaiminDyute So there is no forced selection? You can choose the one you want?
@Markiemania95 Ahh, that's good to know then. Thanks for correcting!
@PJOReilly Yes, you can. Iirc, there are 3 options; Japanese, Japanese with Mario Kart, and Multi-Language. The latter is right at the bottom of the page.
@Markiemania95 Ah! That's interesting! I'm gonna update the story , seems that a few people have actually been able to select what they wanted after all.
So much for people boycotting it, huh?
@PJOReilly Yes, you can choose the version you want.
As a bonus, people who apply for the multi-language version can get the download version of Mario World Kart for the reduced price (4k Yen) at the time of purchase.
@Markiemania95 The Multi-language version is without Mario World Kart, but you can choose to add the download version at the reduced campaign price at the time of purchase.
@SaiminDyute Yeah, just double-checked and you’re absolutely right. I’ll edit my comment to correct that.
the second to last paragraph and following perenthetical are self null and could just be removed as they provide no useful information.
@Markiemania95 if you want to try out the Nintendo switch 2 they will probably have it at Nintendo New York sometime this week just to let you know because the pre-orders are still on schedule regardless of the tariffs.
@Cathalm
Riiight.
That will happen...
@Jawz32U I live in Japan, and unfortunately couldn’t afford a trip to NYC, although I’d like to visit at least once in the future. I applied to the hands-on event in Tokyo, but unfortunately didn’t win the lottery to attend.
@Alcea it will just be patient just like the rest of us in the world.
@Markiemania95 I never got to go to New York either as of yet even though I've always dreamed of going I just never had the money to afford a trip there.
@Markiemania95 Thank you for helping to curb misinformation. There seems to be a lot of it going around.
To me it will sell Xbox charges way more than $449.99 per console.
What hope do we have in the west if they don't even have their preorder ***** together in Japan?
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