The first part of the recently announced New Frontier season pass for Sid Meier's Civilization VI has gone live today, with the Maya & Gran Colombia Pack adding two new civs (and leaders) as well as the new Apocalypse game mode, new City-States, Resources, and Natural Wonders. However, it seems that some players on Switch and PS4 are encountering problems after downloading the new DLC.
Twitter user @kidlatdakila commented that they are unable to play the game at all, and other players have encountered the same problem:
2K Support replied to one player and acknowledged the issue:
We fired up our base version of the game and had no problems loading a game or starting a new one, but we don't have the New Frontier Pass, so it seems that this latest update is responsible for the problems these players are experiencing.
This isn't the first time Civ 6 players have run into problems on Switch following an update. Back in December players found themselves stuck when a bug crashed their game just before they were about to win following another update. The game was subsequently patched to address the issue, although 2K Support came up with a temporary workaround that involved immediately declaring war to stop the game from crashing. Far from subtle, but hey, it worked!
It's a little tough to declare war from the main menu screen, though, so affected players may have to sit tight for a patch with this one. We'll update this article if more information comes to light.
Have you downloaded the New Frontier pass for Civ VI? Run up against any problems? Let us know in the comments below.
Comments 54
It seems like every time this game is in the news it is because it is suffering some pretty big problems. At this point I'm glad I didn't buy it.
I know the load times can be long and all but is it really too much work to test if the game boots up after a patch... Sheesh.
I've been waiting for this update a lot personally, I love CiV6 on my Switch, and baffling as it is that we're at this point to begin with, I really do hope they fix that stuff before I complete my run of Vandal Hearts.
Waiting a price cut for the extension. I already spent 40 euros for the vanilla version I won't pay 80 euros in total for the complete game.
Always been a fan of Civ but I think we've finally reached a point where they have layered too much complexity into the game. I just can't get into it.
I'll be getting this, but it's still absolutely shocking to me that they didn't fix at least the pre-victory crashing or the world congress bug before releasing this. Widely known problems for a long time that never even got touched.
@dartmonkey - I don't think NintendoLife covered this, but Saints Row IV had similar problems. Some players (myself included) can't even get to the menu screen without it crashing during loading. The only solution - a quick Google found this is a common problem - is to turn on flight mode before starting the game, which you can't do if playing docked. (You can turn airplane mode off once it's loaded and remove the joycons to play docked.)
There is also one item of clothing in the DLC that crashes the game if you scroll past it or try and select it.
Volition issued a patch a few weeks ago, but it didn't cure it, for me at least though reports say the DLC is now visible to those who couldn't see it to start with.
Yeah, ours wouldn't work on the PS4 too.
My save game loaded but the roads have gone weird.
They need to make the core game more stable before I consider DLC, especially as reloading the game is such a lengthy pain (2K ask for access to my Nintendo Account EVERY TIME).
Worth noting that the standard file size has grown from 5.2GB at launch to 8.1GB after successive releases of DLC.
I have the PS4 version and downloaded the New Frontier Pass at roughly midnight last night, but despite repeated restarts and checking the menus to see whether the new content was available in the settings, I was unable to see any. Finally I uninstalled my entire game along with all the DLC and did a complete reinstall (which took awhile; I HATE having to do that and only tried it as a last resort). This time (at roughly 1:45 am EST) when I started up the game it told me to install a new update to access online features (BTW, you also need to re-link your 2K account if you've done a full uninstall). So I checked, and sure enough ver. 1.03 was there. I downloaded it (it was nearly another 5GB in size so again, it took awhile) and now the game has everything including the New Frontier content.
A couple of things:
I've no idea whether reinstalling the game actually fixed the issue or whether the update was simply that late in becoming available. If you're still having trouble at this point, it couldn't hurt to try a full reinstallation.
When you first go into the main menu it won't look like much, if anything, has changed. The default mode will still be Gathering Storm (or basic Civ VI if you haven't yet purchased the Expansion Pass) and you WON'T see the Apocalypse Mode among the Scenarios section of "Downloadable Content". Instead, it's available as an option right in the primary single player or multiplayer Advanced game setup, as are the new leaders/Civs.
Anyway, I hope this info can be of help to somebody.
@GrandScribe
You shouldn't be. The game is fantastic.
I have personally never encountered any problems.
Wow, forget my previous complaints about the game becoming unstable in the late game. With this update now it doesn't even start!
It's such a shame. I love Civ 6 and I love my Switch but this is one game I just have to stick with PC for. It's become less playable with each update on console.
2K needs to hire some better people for their ports.
@Aneira I played the base game after playing 5 and I liked it quite a bit but never got the expansions. I was tempted to get it for Switch so I could relax and play in bed or on the couch or whatever. Dealing with major game problems ain't my idea of relaxing.
@GrandScribe
I play it only on Switch and as I wrote, I have never experienced a single problem. I have not purchased the expansions though, which might be the reason.
If you already played the base game, then you're probably not missing out, unless you need that handheld option.
@Aneira I'd recommend the expansions, they add a ton to the experience.
@bozz
I will give them a go, whenever there is a sale.
It baffles me that there is no option to be notified when certain games, DLC's etc. go on sale. You would have thought that was possible in 2020, but no...
@Aneira Deku Deals. Sign up and create your wishlist, you'll get an email notification when they go on sale.
@bozz
Thanks, that's great.
Was looking forward to this DLC as I already have the expansion pass. Guess I will wait for a patch.
Eager for a fix, have been looking forward to the new content but won't bite until it is patched.
@bozz That's incorrect, the pre-victory crash bug was fixed very quickly and I'm about 95% sure the World Congress bug was also fixed. I held off buying the expansion pack until there was both official word and reports from the community saying the pre-victory bug was fixed. Have never seen the World Congress problem personally, after about 60 hours playing with the expansion pack.
@JasmineDragon It's not incorrect at all, I just opened up my game and played until I got to the world congress and it absolutely bugged out. It does this every single time for me. It's not fixed whatsoever and still requires the save+load trick to get past it.
"This isn't the first time Civ 6 players have run into problems on Switch following an update. Back in December players found themselves stuck when a bug crashed their game just before they were about to win following another update. The game was subsequently patched to address the issue"
What patch? When? I was playing last week and got half a dozen crashes in the last 50 turns of a campaign. They certainly didn't fix that yet
Played base Civ 6 on my Switch the other day. After a couple of weeks of play (I don't get much game time!), I was literally about to win a culture victory and... boom, it completely crashed. My Switch and all its games are fully up to date.
Such a great game but so unstable.
@bozz You said they have not fixed the pre-victory crash bug, which they have. So, yes, it's incorrect.
I was on the fence with this game but after speaking to some people here, I got the game.
Not that I regret it, it's a decent game. But I can think of a lot better ways to spend £30.
@bozz Don't get me wrong, the game does still crash, more than it should. But the specific bug that was making games crash on the verge of a victory was fixed.
@JasmineDragon It literally happened to me two days ago, on the turn that I would have won a culture victory. My Switch and everything on it is up to date.
@JasmineDragon Not for me then as I've definitely had both incidents I mentioned along with the random crashes others have brought up. I love and support the game but it's inexplicable to me that some of these concerns haven't been fully addressed. Even if they fixed the victory screen bug, the world congress one is definitely still there.
@Aneira Civ 5 was a good game at launch but it was substantially better with its expansions and from what I've heard the same is true of 6.
Yeah not loading a saved game on the switch. Just expansion packs, no frontier pass or mods. Game on the switch has had a lot of issues which takes away from it being such a great game. Persistent software errors that crash the game for no reason. The HOF on the switch being set up poorly and not counting victories like the games never happened.
@JasmineDragon Is the Cultural Victory Bug fixed? I heard they fixed the bug for every victory except cultural. I've been turning cultural victory win condition off as a result as recently as two days ago.
A patch went out this morning and it's been fixed less than 12 hours. It was the 'free' patch that broke the game as I haven't bought the Frontier Pass yet and had the same error message reported earlier today. It's fixed now.
@GrandScribe It's fixed, and it wasn't just Switch
I purchased the Frontier Pass for the Switch and I'm getting the error. Pretty upset I purchased the expansion given I can't use it let alone play the game at all.
I'm shocked! Shocked!
Well, not that shocked.
@bozz @gavins I apologize then, my understanding was that it had been fixed. I've never experienced either of the big bugs, but then again I rarely get to actually finish a game of Civ.
I tend to noodle around quite a lot, play up to the 20th century and when I come back to the game several days later I start all over. I play Civ as a sandbox game. I have played a few games to completion, but not too many.
But I have heard, mostly around Reddit, that the bug had been fixed. It does indeed suck if it hasn't really.
I'm not in a good position to say anything conclusive about Civ right now - my Switchnhas been acting up a lot lately and I get overheating errors all the time when I play Civ, as well as a few other games. I had thought very recently that it was just the expansions, but a couple of days ago I started a new game with the base rules only and I'm having the same problem. I need to try and open up my Switch and do some cleaning and upkeep.
I will say though that I played over 200 hours of the base game before I bought the expansion pack, and had very few problems with it. In that whole time the game crashed only two or three times. I'm a big fan of Civ 6 still and recommend it to everyone, just maybe not the expansion packs. They are definitely problematic and cause a lot more crashes.
It sucks because what they add to the game is very cool. Rise and Fall brings the whole loyalty element which makes for good intrigue, and Gathering Storm makes the game super pretty and more dynamic. But I just can't recommend them at this point.
Wow to be fair, it looks like they’ve fixed this bug already. My game updated and is now allowing me to continue my save - just this morning I had the error upon loading
This should be illegal! They sold me 8 gigabytes of data - that do absolutely nothing! I bought this "dlc" because it was supposed to fix the broken game that I could never finish from all the crashes. Now it is completely unplayable!!! This product should not have been allowed to go on sale - and I really hope that developers face repercussions for this..
@JasmineDragon It hadn't crashed at all and I had zero issues until right when I was going to win a culture victory. Up until then, I didn't know what people were talking about when they talked about crashes.
I've deleted the whole game and save data and I'm redownloading from scratch with the v1.2.3 patch and I'll see if that helps.
I just purchased the DLC on 5/20 played and then update and now it doesn’t work. As of last night not a fix. Can anyone tell me what I need to do if it has been fixed. I re-loaded game last night as users had said it was fixed, but that did not work. This is frustrating!
Hey Nintendo switch users. Have any of you played the game or any previous versions? I have only played it on computer and never had any issues?
The PC version of the game can be picked up for free in the epic gamestore for the next 6 days or so.
@HenryCharles I have all the DLC and expansions (except the one that was just released). I've not had major issues with crashes. I think it's only gone down once for me. It runs smoothly and there are a few things you can do to optimize the game so turns aren't so long. It's worth picking up on Switch, but maybe hold off until some patches are released for the most current version. I'm not letting mine update (even without having purchased the latest expansion) until things settle.
@HenryCharles
I have the game, expansions and the dlc. I have never finished the game because at the later stages it would crash all the time. I thought the new dlc would fix the game so it becomes playable - but now I can not even start to play it. I never thought a broken game can get sold on nintendo online ://
Good day peeps.
For those on switch still experiencing problems with a error stating mods are not loading and to remove them, I have the solution
First go into system then to manage software function, from there you want to select civ 6 and redownload the game. When patch was uploaded it removed a key file to previous DLC. I just did this and now I'm playing
Good luck and safe gaming fellow Nintendo freaks
Civ 6 is free on the epic store. Just have fun with the base game there and install mods to keep the game spicy.
All I want is online play. Nothing more, nothing less.
I love this a lot but I'll pass on this DLC.
Has it been patched since the release of the DLC? I've held off updating or buying.
Thank you 2K Games. Couldn't wait to play Gathering Storm with the updated software installed. Now it crashes and won't let me get past turn 647 no matter what I try. My previous game wouldn't let me past turn 848. So, yes thank you for not letting me waste a whole other day building up my civ. Why do Nintendo allow these developers to continually pass off these half-baked products? Great they are producing new DLC - but please sort out the current ones first. How do I get a refund from Nintendo ?
Did anybody else get the patch yesterday or the day before and download it and it doesn't fix the problem and it still says that the game needs to download but you click "Download update now"but it just keeps repeating the same message over and over? Anyone else having the same issue? I was so excited last night when I saw that there was an update. I thought they had finally patched up the bugs we've been experiencing since the last DLC but it didn't fix the problem and it seems like it never fully updated because it keeps prompting me every time I try to start the game that it needs an update so I click update now and nothing happens but that repeated message
Switch version says "update", Clicked it, downloads something, now it says update all the time with nothing happening,
Oh and now it says my Mayan Pack (frontier) is not downloaded / installed, even though I did download it....
Great. Submitted a ticket, but no reply.
@Duff1987 does your frontier mayan pack work? Mine did the exact same thing but now it says Mayan Pack not downloaded / installed.
This is stupid.
Yeah it works. I had to uninstall and then reinstall the game then transfer it to my SD card but it works now
The mayan pack at least
Tap here to load 54 comments
Leave A Comment
Hold on there, you need to login to post a comment...