My switch was working fine before the update (i had auto update on) then only error i solved by switch off and on the modem, cancel and register my network again and change the dns to googles’ one and restart the console now after 2-3 try I can start the download but i cannot put tue console to sleep mean while but at least i can enjoy my purchases, i did not try yet with dlc and patch. I am really disappointed with Nintendo
I'm terrified to update my Switch until the subsequent patch is made available.
Switch Physical Collection - 1,241 games (as of March 23rd, 2024)
Favorite Quote: "Childhood is not from birth to a certain age and at a certain age the child is grown, and puts away childish things. Childhood is the kingdom where nobody dies." -Edna St. Vincent Millay
So I got this error today after purchasing a downloadable game on the e-shop and it's the first time I've seen the error on my console. Anyway, it wouldn't download on my WiFi network at all so I switched to my portable hotspot via my phone and started the download.
I then switched back to my home network and that allowed me to download using my WiFi.
Maybe try that if you're having issues.
This is really frustrating. Sorry to hear so many people are having problems, some STILL having problems. I was able to download a new game and a few game updates, but I still get the error and haven't been able to download any updates in the last few hours because of it.
In my case, I started getting the error last week. I contacted two different Nintendo support branches. I had never had this error until last week. It can't just be a problem on my end or a problem with the setup of people posting here. It's just too strange we would all start getting this error at around the same time.
There was some maintenance last week on June 3rd or 4th, I think. It's my opinion that that maintenance messed something up. I hope Nintendo is still working on this. I contacted Nintendo support yesterday to tell them I was still getting this error. They were really busy, so other people are probably contacting them about it, too.
I'm also having this problem after updating. Tried to download No More Heroes; the download constantly fails to start and the artwork won't even load on the home screen.
I thought I pre-ordered Game Builder Garage weeks ago, but upon checking tonight I realised I hadn’t yet, so I did. I’ve bought the game and the icon popped up on the home menu but the game art in the icon itself won’t load, with only an endless buffering symbol. I try clicking the icon, and it gives me this error code. Brilliant. I know the game unlocks in about an hour but the icon should still appear as normal. Really frustrating.
And, yes, that did end up working. But what the hell? I've had my Switch since launch, I've probably had dozens, if not hundreds of updates to games at this point. I've never seen this before.
And now that I've read through the other comments, I guess it was that latest update that caused this? I certainly never had that problem.
Ive been having this issue only today after updating to 12.0.3. Whenever I go to redownload youtube, it gives 2123-1502. Hopefully Nintendo fixed this or theres a way to reverse the update.
I started having issues last week. I did contact Nintendo support in Japan and the U.S. last week to let them know I was getting Error Code 2123-1502 and couldn't download anything. It started for me when I tried to download the preload for Game Builder Garage, so I thought it was somehow related to that. But then I had trouble downloading an update for a game, as well.
This is so frustrating! Even though I was finally able to download Game Builder Garage this morning and download a couple of game updates, I'm back where I started--keep getting Error 2123-1502 and can't download any other updates. I'll probably try to contact Nintendo again tomorrow just to let them know I'm still having trouble as are others. But it sounds like support is pretty busy with reports on this.
Hope they fix it before their E3 Direct next week, at the very latest!
Why the flip did Nintendo continue this update? I just downloaded it today, assuming the issue was fixed, and now I can't download anything. I just get this error code.
Thanks. Just having a look and this seems to suggest I'd have to redownload all software and patches? If so, I think I'm good... particularly if it doesn't work and then I'm stuck with no games.
"all software saved on the microSD card (except for screenshots) will be unusable"
@Slowdive Hey I just got it to work by spamming the 'continue' button to try again. No idea if it's a fluke (it took at least 20 tries), but there we go. Hope I don't have to do that every time I try to download a patch or game.
There's a really long Reddit thread about the issue. Some people suggested spamming the continue button eventually works (others say it doesn't for them) and some people suggest changing DNS settings works (but again others say it doesn't for them). What a weird issue. From what I gather, a lot of people have reported the issue.
Just did some experimenting... Tried downloading some other games I archived and sure enough, the error message started occuring again. However, just spamming the retry button does seem to eventually work in most instances.
Hope Nintendo fixes this soon. I did read this thread and whilst I think it could not be linked to the update and just coincidence, I do find it weird that the error only started after I downloaded this update. I think the last patches I downloaded were on Tuesday and they all downloaded fine, and I didn't have any issues before this either. I was downloading stuff just last weekend.
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Topic: Nintendo Switch Error 2123-1502
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