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Topic: Warning: Do not buy anything from 8Bitdo, they have zero quality control and sell defective products

Posts 21 to 40 of 42

darkfenrir

@zufa86 Mmh, it's actually quite simple, but if you turn it off, then when you want to play again, you have to do reconnecting XD

A little annoyance, but still one.

darkfenrir

Switch Friend Code: SW-0242-3593-1338

Heavyarms55

I have the 8Bitdo SNES style pro controller and I really like it. I think you just got extremely unlucky. And did you not try to contact 8Bitdo directly? I don't think it is really fair to judge them if you didn't even try to contact them.

Nintendo Switch FC: 4867-2891-2493
Discord: Heavyarms55#1475
Feel free to add me

noobish_hat

What a demented thread. 8Bitdo are renowned for making quality products.

noobish_hat

FX102A

Apart from some sync issues with my SF30 I have had no problems. I think the instructions were a bit light but eventually figured it out.

It can be hard to decipher issues with an item based on Amazon reviews as I find people who’ve had bad experiences are more likely to complain.

Overall heard mixed things with 8Bitdo but mainly positive and my limited one has been mostly positive too.

Hardly worth creating a thread and making a generalised statement based on one person’s experience.

FX102A

JayJ

@noobish_hat That is not the picture that their Amazon feedback has been telling. It is hard to believe that a company is "renown for making quality products" when some of their most popular products have 3 star ratings with lots of customers complaining about reliability issues and defects.

This is one of those cases where a company clearly has a very high failure rate, but the people who haven't had any issues feel a need to be the contrarians who think their lucky experience should speak for everybody. I saw the same thing happen with the Xbox 360.

Edited on by JayJ

JayJ

JayJ

@FX102A 8Bitdo's support site is notorious for deleting negative feedback, and I have already seen many people complain about the same issues that I have been having so this is very far from being an isolated case.

JayJ

ValhallaOutcast

arcade sticks generally are as good as you pay for, there is a reason some are $300

as far as 8bitdo I have 2 of the SNES looking ones (can't recall the model) and they work amazing with my rasberry pi, havent tried them with the Switch yet

build on them is great, feel good in the hands and no lag

Friend Code SW-4365-4821-7317

Ralizah

All I can vouch for is the NES30 8bitdo controller, but that works really well for me.

Switch FC: SW-2726-5961-1794

Voldemort807

@JayJ Just because one product hasn’t worked for you or others doesn’t mean the entire company is to be avoided and has “no quality control”

Voldemort807

noobish_hat

@JayJ
You're painting it like I'm in the minority with a working 8bitdo controller. You're literally the only person here with a malfunctioning one.

noobish_hat

MarcelRguez

My NES30 Pro also works like a charm. Sounds like an issue with their arcade sticks, if anything.

MarcelRguez

3DS Friend Code: 3308-4605-6296 | Nintendo Network ID: Marce2240 | Twitter:

JayJ

@noobish_hat Here maybe, but that is out of a handful of people. Around the review sites and support forums I am just one of many.

You sound like those people who got all angry and defensive when people complained about their Xbox 360 being defective.

JayJ

JayJ

@Voldemort807 If people experience consistent issues with product reliability and the receive consistently defective products that is exactly the type of thing that customers need to hold against a company. If for anything, so the company knows what they are doing wrong and tries to improve things at the very least. Trying to stifle discontent and play the contrarian every time somebody complains about an issue does no good in the end.

JayJ

noobish_hat

@JayJ
Lol, I've got no reason to get angry or defensive; I don't own stocks in any of these companies so it's no skin off my nose. It is true my 360 never had any problems either though (but I put that down to it being a later model and the fact that I never used the thing).

noobish_hat

Drache_Kaiser

I own both a NES30 Pro and SFC30 Pro, and I have had no issues connecting and using them with my switch

Drache_Kaiser

uximal

@JayJ Sorry about your experience but I own 8 bitdo products and to me they are excellent, No issues at all.

I have tried on Switch, Mac OS and also Android and they work without any issues.

I would like to point out that you can try upgrading the Firmware, This is what made everything work smoothly for me.

3ds | 4983-5921-3975 | Thiori. jr

Switch | SW-8120-4957-2416 | uximal

JayJ

@uximal I mean if you read my feedback you would have known how I wasn't able to run a firmware update since neither of the two arcade sticks would connect to my mac or PC with USB or bluetooth.

Once again, the contrarian comment and copy and paste "solution" attitude does no good when there is an actual problem. I understand a good number of people have had a good experience, but that can be said for a lot of notoriously unreliable products. Buyer beware is generally safe advice when it comes to a company that makes products like this, that are repeatedly defective for a number of customers in a short time period, that does not say good things about their quality control.

Edited on by JayJ

JayJ

uximal

@JayJ Ok, That makes sense and its fair enough to share you sentiments..... but then maybe the title for this thread is a bit misleading.

3ds | 4983-5921-3975 | Thiori. jr

Switch | SW-8120-4957-2416 | uximal

noobish_hat

@JayJ

Contrarian
adjective
1.
opposing or rejecting popular opinion or current practice.

It's not contrarian when you are in the overwhelming majority. YOU are being contrarian by trying to portray 8bitdo as some garbage company like Mad Catz or something, when nobody else here has any problem with them. Contrarianism also implies a motive of disagreeing for the sake of disagreeing. Nobody is doing that. They're just honestly reporting their good experiences with 8bitdo. I hate to sound like a mouthpiece for the company, but you're being ludicrous.

noobish_hat

JayJ

@noobish_hat Actually, being a contrarian can easily apply to anything contrary to what someone is trying to say or to their experiences. For example, if someone says they don't like cheese pizza, a contrarian would come in and tell them how they think cheese pizza is the best food around. It is simply stating an opposite point of view to whatever someone was trying to say.

As for you, stating your experience should speak for everyone, and that nobody should be allowed to voice any concerns because of your experience places an incredible amount of importance in YOU. Sorry to break it to you, but you are not that important, and the fact that you are attempting to stifle other people's discontent based upon your personal use of a fallacy brings into question your motivation at the very least.

The fact has always remained that regardless of how my experience might stack against a small handful of 8Bitdo customers here, it is just one of many when you examine their feedback. The Amazon reviews do not lie, products that nobody has problems with do not have a sizable percentage of customers complaining about defects. Regardless of how good some people's experience might be, when you have a lot of people complaining about this kind of thing that is usually due to quality control issues.

At the end of the day it just people reporting their experiences, the fact that it isn't always positive doesn't mean they should be silenced. If people experience an usually high defect rate, they have a good reason to complain about it, and the existence of contrary experiences does not invalidate this kind of feedback. If you are going to push a positive experience you need to learn how to deal with the negative ones. Right now you are trying to say that nobody should have the right to complain, which is pushing blind consumerism and is quite insulting to the customers.

Edited on by JayJ

JayJ

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