
Shawn Layden, formerly the President and CEO of Sony Interactive Entertainment America and Executive Vice President and COO of Sony Network Entertainment International, has come out in praise of Nintendo for being the most in-touch with its fan base.
In an interview with HipHopGamer (via GamesRadar+), Layden says that the reason Nintendo hasn't suffered from the same amount of slowdown as other publishers post-Covid is because the company has "been very intentional in what lane they play in," by specifically focusing on "who their fans are and what their fans want."
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Layden believes that "No one is more in touch with their fan base than Nintendo. Even PlayStation was never this in touch with the fan base as Nintendo is" and that as gaming sales and revenues climbed during the pandemic, other publishers decided to chase the "curve" by hiring more people.
When lockdown restrictions ended, however, Layden says that Nintendo anticipated the drop-off: "They stayed on course. They had their plan. They're moving their plan. So they didn’t have to suffer the peaks and valleys so much as if you're chasing the opportunity."
"They just know what their opportunity is. They see it. They understand it better than anyone else. And they go for it and they do it really well." You can watch the full interview below.
Of course, whether you agree with Layden's opinion is another thing, but the Switch 2 is delivering early days with multiple genres and returning icons. Metroid Prime 4 is due to launch this year, Donkey Kong Bananza saw DK return in his first-grand new game in over a decade, and Kirby Air Riders is a surprise sequel to a GameCube favourite, so we'll see whether this continues into the new console's life.
Let us know if you think Nintendo understands its fan base in the comments.
[source youtube.com, via gamesradar.com]





Comments 101
I wouldn't really say that being in touch with fans is why they're succeeding(because let's face it - they're rather out of touch in a few big ways). If anything I'd say their current success can be attributed to their strong staff retention and institutional knowledge.
StarFox, F-Zero, Golden Sun, Wario Land, Earthbound, Punch-out fans huddled and crying in a corner.
I think Switch 2 up to now is very underwhelming tbh. They’ve stuck with more of the same which is great to a degree.
I will play all of the Nintendo 1st party IP on Switch 2 but I can’t see me playing much else on it because I can play other games cheaper and with better performance.
Sometimes I think Nintendo is in touch with their fanbase. Other times, they just leave me shaking my head.
He never takes his clown shoes off. The same businessman claiming that prices of games should have increased more.
In before someone calls this out because Nintendo didn't meet their personal demands of a new F-Zero, Mother 3 remake, the return of a series that apparently is forgotten except for everyone who keeps mentioning it and Waluigi in Smash.
And of course when they say 'fans' they're mostly talking about themselves personally
Oh yeah they’re SUPER in touch with their fanbase! Just ask any of the lawyers they send to people’s houses on a daily basis!
I think it's worth noting the distinction between being in touch with the fans and being in touch with consumers in general.
Think of the way Nintendo paces their Directs, the way Goldeneye was revealed, revealing the Director of Kirby Air Riders as a selling point.
Of course there are other scenarios where they've missed the mark but there's definitely truth in this statement before anyone writes it off.
Game key cards, the Switch Joy Con scandal, higher game prices, etc... Yeah they are really in "touch" with their fans.😐
Sure, kinda.
They still make finely polished* games that can be enjoyed by players of all ages.
But it’s not like they’ve got their finger on the pulse of gaming. They make plenty of dumb mistakes as well and can be quite tone deaf or even hostile towards their consumers as well.
But here’s the big difference: Nintendo makes games that they themselves would want to, and do play. You ask the CEO of EA, Microsoft, Former Activision CEO, Ubisoft, and other such publishers if they play video games and once you filter all the marketing fluff out, they’ll tell you no.
to think of it this guy gave a greenlight to all the awfull games.
like concord and fair games and marathon.
Alot of that is because Nintendo is not interested in the live service bubble/trend. They’re audience knows the company for releasing traditional games and alot of their games have celebrated their predecessor’s spirit and legacy.
In touch with their fan base? Excuse me, Nintendo? Lol. Maybe with their shareholders but definitely not with their fans.
They're so in touch with their fans, Kouichi Kawamoto called me last night just to say "good night." I thought that was really sweet. I told him I had to go to bed because in the morning we're doing a Mario Kart fundraiser for kids with cleft palate. He didn't say anything and dropped the call.
What a sweet guy.
@AllBLK not every Switch owner is that in tune with the industry. Shawn is right to a point. Some of their fans and consumers are content, but the vocal group is the minority who feel everything the company does should appeal to them. It’s the same issue Apple is dealing with for their products; and it’s not the crazy (they were quieted down during the Intel transition).
More than that I'd say Nintendo is in touch with what matters first and foremost: the games themselves (the overall quality of their games speaks for itself) and their creators (there are good reasons why they're the third most sought-after employer in Japan for example) - as much as I wish they were better when it comes to other aspects, overall I can't help but commend them for that and even more so when unfortunately way too many gaming companies have lost sight of that... if they ever cared in the first place, of course!
Damned by faint praise.
The fans hate that Nintendo don’t give them the titles they want. And rely to heavily on Mario and Zelda
I perceive this to be more or less true. Some of the compromises that they have made have alienated various groups of gamers, but each first party Nintendo Direct is celebrated like a party amongst the fans. When Im watching, I’m texting my friends in real time because it’s so exciting to share - as I imagine many others are. To make the opposite claim that Nintendo doesn’t understand its fans would be wildly inaccurate, but everyone has different interests and priorities, and clearly not everyone feels heard by the Big N, but collectively, it seems to generally know what we will buy.
The definition of fan and the (obsessive) degree of their fanhood should also be taken into account here … I’m certain that many of the very vocal nitpickers that are trolling the online spaces (who of course see themselves as the only true fans) are rather seen as a toxic byproduct and not taken too much into consideration.
Yeah, I told Nintendo I dislike forced intermissions in MKW and game keycards, they told me that I'm not fan enough.
Nintendo is arguably the most out of touch company when it comes to gaming. At least in the big 3. They're still a decade or more when it comes to online features, hardware wise they're still behind (though it's more excusable since the switch is portable), and they've consistently just being the most anti consumer out of the big 3 companies.
The success Nintendo is still getting has to be attributed by the quality of their games and brand loyalty. Nintendo at least knows that.
Game key cards anyone? I don’t think so
Technically it’s their lawyers who are usually in touch with the fans, but I can see what he means.
Download codes
More stick drift
Price hikes
Non OLED screen on switch 2
Poor emulation of gamecube games
Anti-game preservation
These were deliberate choices made by nintendo specifically against what the fans requested.
Reads to me like a comment designed to bridge ties between the two companies and glad-hand each other. Nintendo are no more or less in touch with their fan base than any other company that wants to sell stuff to people.
I think this person is out of their mind. What a time to say Nintendo is in touch with it fanbase.... Pretty much everything they have done since the Switch 2 launch has been backwards, irritating or just plain meh... I think this person needs to think about what they are saying, as it is, Nintendo is the most out of touch it's been with its fanbase since the Wii-U.
They're in touch except when you ask a very small vocal subset who will never come to grips with their being a very small subset.
He got it right they anticipated the dip after the pandemic. Nintendo's toy company roots aid them best in not oversaturating the market. They have the resources to have made five more 2D Metroids or pumped every IP they own at least once but they keep it all even handed and don't overextend.
Dude's about 10 years too late with that statement.
Maybe you can say that, but it really does depend on who you ask. What Nintendo Gamer is not being tailored to? Because you will get a different answer every time.
@Coalescence Right! This is what happens when you have a vision and a plan and just stay the course. It takes discipline. You have to be willing to keep your head down and work on what you know is right for your vision even while you are ridiculed for being wrong or behind or whatever else.
There are very few companies in the world willing to operate this way. Most of the ones I can name are insanely successful. And never once did Layden say "Nintendo is perfect and makes everyone happy." Obviously some of you are offended and took it that way though lol.
He isn't exactly wrong... Their biggest fans still love them. "Everyman" on the other hand... But hey, at least the company itself is less awful than some others who fire people willy nilly
@Erigen Kid Icarus fans don't even get a corner to huddle in, we got kicked outside 😭
Nintendo is the last company still acting on an older philosophy of video games. Everybody who has a problem with modern gaming winds up in the Nintendo camp, giving Nintendo a stable core audience. I used to be an all-console gamer but now I only play on Nintendo, simply because I’m not interested in what the other platforms are offering. The value proposition doesn’t work for me.
A fan is someone who likes and supports something/someone, all the while being free to stop and part ways once this affection comes to an end. Modern "fandom" on the other hand is taking intellectual ownership of something/someone and therefore feeling entitled to bully them into submission should they dare deviate from a very narrow set of preconceptions. Nintendo caters to the former.
@MSaturn I fully agree!
But how does that compare to fan perception of other platforms? Maybe they're the least egregious of the options.
Nintendo treats the fans like part of their big family and i love them for it!
The fans that either [praise every step they make as if they could do no wrong], or [turn on them on a dime and blame them for everything wrong with the gaming industry while singing praises to their new god Steam just because they never bothered to play another console in their life until they decided to throw a tantrum]?
Those fans?
Or do they mean the Nintendo enjoyers who just [really like it when Nintendo does Nintendo things]?
@Coalescence
Exactly this. You ask people who aren't hardcore fans, and Nintendo is doing what people want, plenty of games, especially well loved titles releasing regularly. A high quality bar for most releases, and a focus on fun gameplay.
It's only people like us who are too far down the rabbit hole that you hear screaming about game-key cards
Psh, tell that to this comments section.
I'm not sold on Switch 2, so they're not in touch with me so much. Mostly I'm looking forward to Prime 4 which should play great on my OLED. I find myself in a similar position to where I was with PS5, I'm not seeing the value in an upgrade and going back to retro gaming and happy with PS4 and Switch 1.
They are not in touch with me, that's for sure.
@breach187 Nintendo's new CEO is actually a finance guy who is not a gamer. I feel like the problems started well before him, but it seems like a response to investors getting obsessed with Nintendo after switch's success. It feels like a very bad omen.
@kfflscnt Shawn Layden left around the time that Jim Ryan's tenure began. Herman Hulst is the name you were looking for.
@Jack_Goetz you really think Nintendo was more in touch with their fans in 2015??? Lmao.
Sony is so out of touch, they actually think Nintendo is in touch with their fan base.
@AllBLK
People need to remember that the likes of us who post on Nintendo Life are not the majority of fans.
@breach187
Good point. I think people forget that a lot of Nintendo's executives are games developers and even their current president, who many people falsely claim "isn't a gamer like Iwata" decided to join Nintendo because he loved Super Mario Kart so much when he was younger (he also loved Nobunga's Ambition) and stated Golf Story was his current favourite Switch game which is a pretty damn niche indie title.
That's why I find it a bit strange when some say "they love Nintendo as a developer but hate them as a company" because, well, it's the company that greenlights/funds the games they love and it's their culture/values allows their developers as much time as they need to make their games right. It's all intertwined. Of course it's fine to criticise them about dubious decisions but it would be nice if we could give them their dues for the things we like about what they stand for as a company without some trolls in other quarters of the internet (cough... reddit, youtube) parroting out cliches like "tHe MuLtI-bIlliOn DoLlAr CoMpAnY iS eViL, bOoTliCkEr!"
Nintendo is giving me what I want indeed I am pretty happy with all the good stuff right now. And the sales seem to suggest I am not the only one
@some_other_drum
That's a common misconception, Furukawa IS a gamer and wanted to work at Nintendo because he loved Super Mario Kart so much growing up and likes some pretty niche titles like SNES Nobunga's Ambition and Switch Golf Story (see my message above for more info) and actually comes from a creative family, with his dad being animator Taku Furukawa whose short films you can watch on YouTube. He was also mentored by Iwata.
There's a lot of misinformation about him because he's so elusive compared to Iwata and even Yamauchi (who actually WAS someone who didn't play videogames, although he was a visionary and even came up with the idea for the Nintendo DS which I only found out recently!) as well as some rose tinted revisionism about Iwata. Let's not forget one of the first things Furukawa did as president was scrap Iwata's god awful YouTube Creators Programme
@BaldB3lper78 Same here. I buy Nintendo hardware for exclusives and everything else on PS5/Steam.
People always regurgitate how Nintendo is so out of touch but these people just repeat what they hear others say or form that conclusion because Nintendo hasn't done one or two specific things they want.
But they are quite in touch. Almost all their games utilize gyro, knowing the fanbase values gyro. All their games are on cart- they know fans value that. They implemented voice and video chat knowing fans had been clamoring for it. They introduced NSO for retro games after the outcry for a Netflix like system in the Wii U era. Speaking of which they gave us a Star Fox and Metroid Prime 4 and Metroid Dread and Samus Returns after the outcry for those franchises. They gave us F-Zero 64 and F-Zero GX.
They gave us Splatoon knowing the outcry for a Nintendo 1st party shooter. They are far more in touch than people realize. Look how quickly they put out a survey for game carts after the backlash. Just 2 months after launch.
They do keep their finger on the pulse of the community. Just because they don't always make the immediate decision you want doesnt mean they're out of touch. Lots of times its ignorant children on the internet that are out of touch far more.
Sad thing is when compared to Sony and Microsoft really only taking their fanbases into account when they get MAJOR backlash (XBox One launch anyone?), he's probably right.
@MSaturn
They either end up in the Nintendo camp or playing a lot of indie/cosy games on Steam like some people I know who are bored of big AAA story based games. I'd definitely say indie devs still have that old school mentality.
I mean Nintendo isn't perfect, but god, when I watched that GamesCom presentation they look like a breath of fresh air compared to the massive onslaught of grey and brown shooting games shown... it comes to something when Bubsy (!) looked like one of the most charming and interesting titles.
@JaxonH thanks for writing this down while I was too lazy for it Totally agree!
I still remember the likes of Amazon and Netflix almost cackling during the COVID boom, they were so convinced they just locked in millions of new customers forever, and then you had Nintendo (and a few others) going "this is a blip, we should expect things to drop back down later".
My first reaction was "HA". Honestly none of them are in touch with the fans but sure Nintendo may be the best of the three but there really nothing in the difference between the 3.
@abe_hikura It sounds a bit crass to say it but Nintendo was insanely lucky Covid lockdowns coincided with Animal Crossing New Horizons. I really don't think that game would've become such a phenomenon otherwise.
@Suketoudara yeah I like I can’t even watch that stuff live anymore because it’s so boring. I just scrubbed through opening night live. The whole show I was like… no…(skip ahead a bit) no… (skip) no… how come practically every single game is some kind of grotesque body horror/shooter thing? Where is the creativity? No new mechanics or new concepts for gameplay? I definitely play mostly indie games at this point.
@MrDocena
Yeah i feel like the same kind of thing also applies to how each group deals with the oposite end too, like there are those who treat people enjoying something or praising an aspect that they like as being a "bootlicker" or "shill" wheres on the flipside you have those who are too quick to dismiss criticism of nintendo or their actions as "whining", being "entitled", "haters" or things to similar effect.
it feels like it generally comes down to a common strategy on the internet in arguments where it feels like trying to remove agency from another persons argument in order to prop up their own take similar to the whole "mindless fanboys" or "hate train" rhetoric.
fortunately both of these tend to be the extreme of each side and while it can feel common in comment sections or the internet in general it does feel like for the most part people can enjoy something while understanding why someone would be critical of it and vice-versa which i would say the general "nintendo enjoyers" would fall into
@Suketoudara oh certainly, which I'm guessing was their point of telling their shareholders to calm down. Animal Crossing has always done well, but the Switch one did insane numbers that just aren't likely to happen whenever the sequel comes out on Switch 2.
There will always be someone upset, but Nintendo's first-party video game sales indicate this is an accurate take.
@Erigen for the moment, F-Zero 99 was a huge success and I imagine on Switch 2 the F-Zero GX is getting plenty of play. Star-Fox I imagine is in the back of their minds, they know its loved but truly need to deliver after the games since N64. I imagine at some point Golden Sun will return.....one day. Earthbound/Mother will be left, despite the love I think we won't ever get a new game. Warioland, problem there is Warioware but if they have the GameCube one up and its played heavily they may consider it. But for now, the tears must continue
I get what he’s saying. Year after year Nintendo makes stuff that people want to buy, and they make it look effortless. You see a new Mario game and it immediately feels inevitable even though you never could have guessed what it would be beforehand.
While PlayStation follows trends and invests a fortune in turning everything into an Uncharted clone or a live service game because those are profitable, and Xbox tries a new random strategy every few months because they have too much skin in the game to give up even though nothing ever works out, Nintendo keeps chugging along doing what they do in a relatively unbroken pattern since 1985.
Forty years is a long time to follow a business strategy. It requires a lot of intuition about what will and won’t engage people. They don’t have a 100% success rate but they haven’t really had any grand reinventions or dramatic turns in that strategy. They just keep making games the way they understand how to make them, and the public keeps buying.
@HammerKirby Yes. LOOOOOOL.
Him saying that Nintendo is more in touch with their customers is just more proof of how OUT of touch CEOs are with their customers.
The Switch 2 is probably going to show that to the greatest degree yet.
The system (yes I own a Switch 2) is a great system that is arguably much less powerful than its competitors in the current genre; Xbox Series X and Playstation 5.
It cost roughly the same, but it is much less powerful while at the same time the games cost more on the Switch 2 than they did on the original Switch... AND... most of the games require a PAID FOR upgrade if you want Switch 2 quality for your already-purchased-and-paid-for Switch 1 games.
The ONLY thing Switch 2 has over the XBox X and PS5 is portability, and when you take the Switch 2 in to portable mode, it gets even LESS powerful than it was when it was docked. Is it a benefit? For first party games, yes. For third party games, not so much if it is a high performance demanding game.
To top it all off, you can purchase a handheld for the PS5 to use that utilizes the power of your PS5, so technically, the PS5 has a more powerful portable mode available if you pay for it.
Nintendo in touch with their customers... not so much.
Idk, nintendo has been loosing good will recently
Ehhh...sometimes.
Nintendo really misread the room with their Game-Key Card initiative.
They also refuse to make it easier to let people play traditional tracks online with randoms in Mario Kart World (the patch that supposedly "fixed" the issue basically did nothing).
It’s funny because I think they’ve never been so out of touch with their fan base than recently
Lol I wish
I will say though, they did do DK fans right this year
He’s right to a degree. No company can ever be “totally” in sync with its fanbase because the latter is a nebulous concept. It’s millions of people with different opinions on everything and some fans who think everything Nintendo do should be catered to them personally.
But Nintendo do it better than Sony or Xbox. This is a golden age for them in many ways. Focussing on one system has really allowed their output to shine and given room for quiet franchises like Metroid and Pikmin to make successful comebacks, smaller ones like Luigi’s Mansion to grow and Splatoon to become a AAA presence.
Now the Switch 2 has had a solid and successful launch with Donkey Kong at the forefront, which has pleased a lot of the fanbase. He has a point.
@IronMan30
Absolutely nailed it. The terminally Online constant complainers are not representative of the fanbase at large in any meaningful way.
I definitely agree that Nintendo is more in touch with their fanbase than most other video game companies, but even then, they still make some mistakes (cough, Game Key Cards, cough).
There are things Nintendo does better and things Sony does better. But these are corporate entities, they don't really serve goodwill to their fanbases any better or worse than each other.
@Jack_Goetz 2015 was the era of Amiibo Festival, Federation Force, Mario Tennis Ultra Smash, etc. So I don't think fans online would've agreed with you at the time.
Nintendo is definitely much more in touch with their fanbase than PlayStation or Xbox. They're not perfect (no company can be), but still miles better than all of their competitors. The quality of their games speak for themselves, it's very commendable how consistent their game quality is, as well as being able to retain and grow their developers and their expertise for decades now.
Generally unlike Nintendo, way too many gaming companies have lost sight of the thing that should matter most to their fans, if they even cared to begin with: the games themselves.
@Coalescence Very true, Nintendo as a creative entity is one of the most level-headed AAA studios out there. Think of how often we hear "this is the first game in the X series in Y amount of years!", it shows how they not only think of profit (emphasis on the 'only' they are a mega-corporation after all) but also how to give their art the time and space it needs to blossom.
Although it's hard not to think of the Miyamoto 'games are products not art' quote but I'm still convinced there's more nuance to that than Imamura was letting on.
He's joking right?
@HammerKirby I don't care whether 'fans online' from 2015 would have agreed with me or not. We still had Xenoblade Chronicles X and Splatoon, either of which I'd take over that overpriced, half-baked, poor excuse for a Mario Kart game we got this year. You really think that was being in touch with the fans? In fact, I'd take either over Bananza too. So what's your point?
2015 was still very much Iwata's Nintendo, where he at least tried to appease fans before shareholders, which is something post-Iwata Nintendo has failed to do.
Oh, and Federation Force was released in 2016.
What do you mean PlayStation games have lesser diversity games genre than Nintendo games?
I played DDR games on PS1, PS2 & PS3 (Rhythm games).
I played The Sims games on PS2, PS3 & PS4 (Life Sim games).
I played Harvest Moon / Story of Seasons games + other similar farming sim games on PS2, PS4 & PS5 (Farming sim games).
I played 3D platformer games like Ratchet & Clank, Kao the Kangaroo, VEXX, Ty the Tasmanian Tiger, etc on PS2, PS3, PS4, PS5.
I played RPG games like FF 8, FF 9, FF 10, FF 10-2, FF 12, FF 13, Kingdom Hearts, Ni no Kuni, etc on PlayStation machines.
I played Move games on PS3.
I played girlie games like Barbie, My Little Pony, Cooking Mama, etc on PS4 & PS5.
I played a lot of different genre games on PlayStation machines, of course that only for kids and teenager.
@Jack_Goetz 2015 was Nintendo's worst year ever.
@Anti-Matter This is about first party games developed and/or produced by Sony themselves. The only first party game you mentioned is Ratchet & Clank.
@Jack_Goetz You are simply one person who is entitled to his opinion, but Nintendo's output today clearly appeases more fans than its 2015 output. Splatoon and Mario Maker are about the only fan appeasing games released in 2015. Xenoblade X was super niche and even somewhat divisive at the time among its community for it's deviation from the original Xenoblade. I know Federation Force was 2016, but I picked it to represent the overall vibes of the era at the time to most fans. It was revealed in 2015 as well, so it was part of that year in a sense.
This is the most hilarious opposite ended statement I've ever read.
While Nintendo loves it's customers and I enjoy their games, they are in no way in touch with any "fan base" of theirs.
Nintendo has banned fan works, forbidding speedrunning at conventions, posting videos of their games, or sharing soundtracks on youtube. DMCA to fan art, and etc. Yeah.. SURE. Nintendo definitely loves their fans (to hate on).
If Nintendo isn't in control of what their "fans" do with their IP, they'll be punished in some way.
Playstation, as a community, was never like this.
sigh Another example that these corporate execs are out of touch with reality, unless they are truly sarcastic.
@HammerKirby Metroid Prime 4 was revealed that year too. So shall we add that to the list of things Nintendo did in 2015 that was in touch with its fans?
Releasing games from your most famous IPs doesn't make you more in touch with your fans necessarily, but it sure does please shareholders. Case in point (again) Mario Kart World. Used to sell overpriced hardware that can barely run third-party games at 30fps. Really in touch the fan base...
@Jack_Goetz Metroid Prime 4 was revealed in 2017 actually (why on earth would they have revealed it before the Switch was even revealed?). Mario Kart World was quite fun to me and a lot of other people. Am I not a true fan because of that??? Nintendo console hardware has been underpowered since 2006 (debatably 2004) and that whole thing was reallt started by Iwata actually. Its not like the Wii and Wii U were super cheap either, especically the Wii U (I do like these consoles though). The Switch 2 at least has the excuse of being a portable device. You're allowed to have your own opinion, but you clearly don't have much perspective. Too trapped in your own outrage and disdain to see outside of that.
Nintendo is in touch with their fans, but they also have their own interests. I think there's a bit too much fanservice right now, and not enough new original ideas. I've been watching the E-Shop best sellers and Drag x Drive is consistently on top of the download only charts, so I hope that they start trying more new things again, instead of only fan favorite things.
Removed - inappropriate; user is banned
You're right, it was plans for Metroid Prime 4 that were floated in 2015, my mistake. But seeing as a game that came out on August 2016 can be classed as a 2015 era game in your opinion, I think we can let that one slide.
Releasing a Mario Kart (that's been sat on for two years) is hardly being in touch with fans though is it? It's a series for everyone. I'd argue that some of Nintendo's more niche releases are actually trying to appeal to the fan base, as it shows it's not just going after massive sales numbers.
Fans have been after a more powerful Switch for years now, and what they've ended up with a console that's still struggling to run last generation games, for a premium price. So Nintendo's really been paying attention to what fans want, right? Maybe if it had released the S2 as the Switch Pro when it was originally planned for release it'd be a different story.
Perspective? You're the one arguing that 2025 Nintendo is for the fans, which is outright nonsense and "I'm sure many online fans would disagree with you".
I think he's right. Nintendo is definitely way more in touch than Sony and Microsoft, that's for sure. Sony is making all of this live service slop that no one asked for(so bad that they cancelled half of them already) and Microsoft who is struggling to sell consoles which forced them to put games on Nintendo and Playstation. Not to mention Sony and MS have been closing studios, issuing layoffs and cancelling several games.
So yeah, I definitely agree with this take. Pretty telling that even a former Playstation exec. is saying this. Of course Nintendo isn't perfect(no company is). But yeah, I would definitely say Nintendo is far more touch with their fans than others.
I don't think Nintendo is that in touch with their fan base then again I don't think their so call fan base is in touch with them either as most are just false fans meaning they are not really fans, they only buy Nintendo product to resell and nothing else. Nintendo only succeed this gen cause they made the right move and not compete with the other two. Not only that when it comes to gaming Nintendo is the only one making games with a focus on what matter in gaming such as innovation and creativity whereas the other two focus more on specs and services.
The one thing I do had to give to Nintendo is they don't play around when it comes to business, IPs, and product offerings. You mess with them then they would come after you. When it comes to hardware they are league behinds but makes up for that with the highest quality of games they are producing for it. I say if they never focus on quality they would had go under many moons ago.
@PinballBuzzbro Yawn. 9 times out of 10 they deserve it.
Sony hasn't been in touch with their fanbase this entire generation.
@Anti-Matter right but you barely listed any titles for the ps5, the current machine. You can play barbie on multiple other platforms
To be honest, I don't think they've been this out of touch ever since Iwata san and Reggie left. At least Nintendo had multiple faces then. Now I have no clue who's running the show. Even Bowser is nowhere to be seen and he has the most bad ass name you could think of.
If he means Nintendo's lawyers, then I certainly agree that they've been "in touch" with their fans, through their preferred form of communication (C&Ds).
There's no doubt that Nintendo makes consistently good games, but we're talking about fanbase interactions here. And I don't think I've ever witnessed them this disconnected with the fans.
I've been a fan since I got my launch SNES back in 1991. And I don't think I ever seen a reason to complain once about this company until the past year or so. But it's been ROUGH. They just keep stepping in it. It's giving 2013 Microsoft so hard.
And yep, they're the best of the big three, but only because all three are painfully anti-consumer and put of touch, and Nintendo is just the least bad. I see a lot of people dropping out of the industry and turning entirely to retro games and personal backlogs, and I also see Gen Z abandoning the console market entirely. A crash is coming.
Something tells me the fan base wouldn’t necessarily agree
@Erigen
It's my corner and I'll cry if I want to.
the only game studio in touch with fans is Sakurai's Sora studio. If fromsoft hired them to make a game, it would be instant goty for at least 5 years.
"Donkey Kong Bananza saw DK return in his first-grand new game in over a decade"
I think maybe you meant "first brand-new game." ✌️
If they were so "in touch", why won't they give us an option to enable Overdrive for the blur on the screen??
@WhiteUmbrella Yes, Shawn Layden left (was ousted) at the end of the PS4 era.
If Sony ever want to be in touch with their user base ever again, they need someone like him to have conversations with the users, never mind evangelising about the products.
@Dee123 says who lmao you? Ain’t no way trying to bust someone’s doors down cause they made an 8 bit botw game is justifiable lmao.
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