The struggling video game retailer GameStop has tried everything possible to remain open during the COVID-19 outbreak, but as of 22nd March will be closing all access to physical stores across the US.
An official PR explains how for all locations not already closed in accordance with state and local orders, the company will temporarily stop customer access to storefronts. It will now process orders on a digital-only basis, move to curbside pick-up at stores and eCommerce delivery only. This will allow the company to continue to serve customers who purchased online and requested a product pick-up at a local store.
GameStop Chief Executive Officer George Sherman said the priority was the well-being of employees, customers and business partners.
We have been steadfast in our adherence to CDC-guided safety and local government orders for retailers in each of our communities. As millions of Americans look to GameStop to adjust to their new normal of increased time at home, for work, learning and play, we have implemented practices to help ensure the safety and health of our employees, customers and partners. We believe it is prudent to institute further safety protocols while meeting this increased demand through curbside pick-up. As such, stores that remain in operation will provide only pick-up at the door or delivery to home activities to further protect our employees and customers.
All employees have been ensured that they "do not have to work if they are not comfortable" and should remain at home if they feel sick. The company also said it would pay all American employees whose work hours have been eliminated an additional two weeks at their regular pay rate based on average hours worked in the last 10 weeks. The company will also reimburse all benefit-eligible employees based in America, one month of the employee portion of benefit expenses.
GameStop will provide more details about its operations in its fourth-quarter fiscal year 2019 results next week on 26th March.
They weren’t about to miss out on those doom and AC sales just because their employees would be risking their lives and the lives of others. These people should go to jail
Thank goodness Animal Crossing and Doom released already.
Sounds like they are finally doing the right thing and I am not surprised because it seems like yesterday there was a massive crackdown on business storefronts in general. Even stores that could easily be classified as essential had to shut down and Gamestop's essential status has been questionable at best. I imagine it wouldn't be so bad if they had strict control and plenty of cleaning supplies but that apparently wasn't the case.
We got our Animal Crossing/Doom money! Bye bye!!!
I guess telling off the police didn't work to well, huh.
"Now that we've made money off of Doom Eternal and Animal Crossing, we are no longer an essential service and are gonna close, because we're the good guys, we swear."
Yeaaaaaaah. I believe this.
@Cevil And I suppose all the Gamestop sycophants can get a life?
So, I have pre-orders on the 27th and 30th. Do I just knock on the door?
Oh hey, they finally got their heads out of their behinds
1. Glad I got my preordered game before then.
2. ....2nd March? Mistake right there, @Liam_Doolan lol
EDIT: Should clarify at the beginning of the article, since the correct date is at the end.
Oh look that didn't last long.
Lol, Reggie hopped on a sinking ship. For someone who has been in the industry for years, I expected Reggie to be smarter than to join Gamestop.
Gamestop: We're staying open throughout this pandemic coz we're essential retail!
Reggie: But won't that make the company look soulless?
CEO: Good point, no wonder we put you on the board!
@MsJubilee You don't really make decisions like that on the board of directors.
They should give PreOrder buyers the $5 option for PreOrders for physical if buyers can't make in-store orders pickups. They should make online orders the minimum payment for pickup outside or delivery order to charge the price when shipped.
@Tasuki Legit they did that?
@Joeynator3000 Oops, thanks for that.
@Cevil yes, and GameStop employees as well.
That’s a bummer. I love my local GameStop. The manager even texts me for updates for things I might be interested and always very helpful, the workers said hi to me when my wife picked up my copy of Animal Crossing since I was at home with the kids
The reports that came out about the issues with how Gamestop higher-ups treated their employees in California is just sickening. Every bit of their PR is a lie, and it really makes me sad that all that gets brushed under the rug at the expense of the people that work for them.
I wish nothing but the best for the Gamestop employees, and I hope they are able to make it through this okay.
Our local EB Games closed before New Horizons released. I didn't even get a phone call. At least I had the space and the funds to download it
So strange for them to only close after Animal Crossing sells out, then they ask for bailout money from the virus for ingredients them to close. Such a greedy company.
The company also said it would pay all American employees whose work hours have been eliminated an additional two weeks at their regular pay rate based on average hours worked in the last 10 weeks. The company will also reimburse all benefit-eligible employees based in America, one month of the employee portion of benefit expenses.
This part I like but I might have to go the last open day to make PreOrder and then sit out and wait then.
I stopped in today and bought two games. Looks like I went just in time. Of course the real reason for being in that shopping center was to make the biggest grocery run of my life. Hopefully I didn't catch the virus today, because I don't intend on going back into town for quite a while.
@MsJubilee Reggie will turn it around. That is why he joined.
Hey guys I hate gamestop am I unique and special yet?
@Doofenshmirtz According to the internet, you are super-cool!
Now that Gamestop is closed, looks like Hobby Lobby is next to (rightfully) be a punching bag because of the poor excuse why all their stores are staying open.
That would have happened here anyway; the entire state is under a stay-at-home mandate until early April. Seems like the company execs sprouted some common sense, but only after the bad PR from the previous story doing the rounds.
Preordered a physical copy of FF7. Better brush up on my frisbee skills.
Look I have to make final in-store PreOrder on March 22 if I can still get there.
@mesome713 you do know they don't own or create ACNH that is Nintendo they still have to pay Nintendo before they get a return for selling it. You clearly don't know Business 101 do you.
hopefully i can pick up my copy of animal crossing by doing the curb pick up but starting next month reggie comes in and hopefully he does a clean house and help fix gamestop problems.
GameStop is like a Darth Sidious clone that's on life support. It survives by sucking the life out of the rest of us.
Hope they reopen their stores in Norway after the pandemic is over. As of now, I don't have any retail stores near me with even a half decent selection of games.
@SwitchForce GameStop is a retail store...they make money buy selling things. Wether it is one copy or a million they are making something off of each sale.
"As millions of Americans look to GameStop..."
Common sense wins, flawless victory!
@PortablexombieV2 after they pay NIN for selling their game then they get a cut of the sales. You understand nothing of this do you. Unless you have insider information please tell us.
@Cognitron that is a lie so unless you can prove otherwise those preorder in March 2017 was limited midnight before release. Also they had a limited of units for PreOrder at each locations and missing to come order before they ran out isn't their fault.
I can see them closing up in Ireland in the week though I do have a pre-order fully paid off for Persona 5: Royal on the 31st of March.
Lol, that's cute of them
@Faucet Same! So should I cancel it and plan for a digital copy or am I correct in thinking the article implied I could still pick it up curbside??
@MasterGraveheart sounds like you’re SOL. You can pick them up after the store reopens, whenever that is!
@invictus4000 sounds like curbside pick up is a option. But it might be a good idea for us to call the stores we preordered from. 🍻
Took them far too long. Gross.
Prediction: They ask for bail out money and then immediately close and never re-open.
In America, companies are legally required to pay their employees 2 weeks pay if their work is affected by the coronavirus. The fact that they are only doing that for their American employees makes me think they are only doing it because they have to.
Lol hope they go under.
@Malones2792 nope they wont not with reggie at the helm.
It looks like they were finally forced to do the right thing, for now.
I honestly think most of y'all are being quite paranoid and it needs to stop. I love my local Gamestop, they have the biggest selection around in my small town. The only other place to get games is at Walmart and their selection is terrible and you can't preorder either with the exception being big Sony titles. I don't like the idea of buying something sight unseen, I have to hold it in my hand and it only takes about 10-15 to actually buy compared to having to hope and pray your info isn't stolen through an online store and hope and pray it doesn't get lost in the mail not to mention actually getting a working product!
This isolation is pure nonsense! Yes it's possible you could get sick but the odds are very much against it especially if you live in a rural area. I still have to go into work, 10 hrs a day 4 days a week with over an hour commute. Workers like me can't work from home because mine is physical in nature!
I've not heard that at all. It's something probably being discussed but it's definitely not law! Right now if my factory does shut down from the virus we wouldn't be paid (exception being unemployment benefits but that's after 2 weeks without work).
the ignorance of this comment section makes me want to puke, well some people of course, but anyway; i am very saddened that this happened to GameStop this "pandemic" isn't that big of a deal at all. It's the flu. get over it, stop panicking like a bunch of nut cases and saying the lowest thing to a company that didn't break the law at all, and wanted to pay their workers :/..cause now these fools are jobless and screwed over a 'great' gaming store.
@MsJubilee Oh no he's smart -trust me, much smarter than the people that screwed themselves over :') by doing this.
@SwitchForce I worked in retail for about 14 years. You buy your merchandise from a vendor. Say you buy videogames to sell from the vendor for 40 dollars. You would then sell those videogames for 60 dollars. That would net you 20 dollars for every game sold. You are not going to wait to sell every single game before you make a profit you would go out of business quick with your model.
@PortablexombieV2 Where you the acquisition team and accounting department?
@GameOtaku Your attitude is childish, selfish, and based in ignorance. I assume you are a young, healthy person, as are most who say this is overblown, and feel the risk to you personally is low, even if you get sick. You can carry the virus for two weeks before you show symptoms. And it can be communicated to more vulnerable people, people who are more likely to die, before you know you have it.
The number of confirmed cases in New York City has grown by over 50% in a couple days. I use the word "confirmed" intentionally. The expectation by all epidemiologists is that the true number of infected across the planet is much higher than is able to be reported, as the medical community (in America, at least) doesn't have the resources to do their jobs. And they are at the gravest risk overall, being constantly exposed and not having basic equipment to protect themselves.
You need to learn the facts before you espouse and act on life threatening opinions and play it loose with others' health. But no, you want to be able to go to the mall and buy a d*mn video game.
Life has changed, and if you don't see it now, you will in a very short time.
@MidnightLaces "...this 'pandemic' isn't that big of a deal at all."
Absolutely effing incredible. Please go to the CDC's web site and learn something.
@ALinkttPresent No company would do that unless forced to. Any company claiming otherwise is lying because their PR department told them it's important for their marketing.
Corporations are amoral. They are machines designed to make money. They don't have any more compassion than your toilet does. Workers sometimes bend the rules because some humans have basic empathy, but that's the exception to the normal rules, not the norm.
People die from the flu as well, 1000s upon thousands, every year but we don't take these types of extremes. Those who are at risk take chances everytime they go out not just now with covid 19. Besides other corporations are thriving during this like Walmart for example. They sell groceries and entertainment and they only remain open due to having everyday necessaties. Where was the global panic over H1N1? SARS? Ebola! If anything this should be a wake up call to end our dependence on China since it originated there and travel to and from has spread it. Big cities see more infected because of international travel but for those like me who live in small rural communities have next to no fear of becoming infected. Yes the risk is still there but it's extremely low! My closest neighbor is 2 acres away the other a half mile!
This is the end for companies like GameStop. Walmart is open selling games. Now GameStop(or any other business that closes) that sells the same products as Walmart has to close, they lose sales. But they still have electric bills, rent/leans/inventory costs/insurance etc... that will still be showing up every month waiting to be paid. But Walmart is selling those games instead and now people will know they don’t have to go to gamestop(insert any company) to get them. 2 years from now, GameStop will be closed. Maybe not every location, but we will be talking about how they going bankrupt even when the products they sell have a demand.
And it had nothing to do with not liking a trade in policy. The coronavirus is reshaping more then today, it’s going to have long term repercussions on any industries closed today. My son is out of school, 4th grade, and 2 days later they have everything he needs online to finish his school year without leaving the house. My 1year old maybe never see a classroom, is what I am hearing from this. Get ready for the new world of being scared of the flu and being on house arrest(I mean self-quarantine).
And if this flu is really this bad, then I need more money to work with the public. Just over minimum wage to run a produce department, when I can bring home some disease that can kill my kids. I guess I don’t need this job that badly...
Thank you for reading my wall
@Donutman things aren't that bad. Keep your head up. You and your family will be ok.😊
Well, at least they're doing the right thing now, unlike Hobby Lobby as @Toy_Link mentioned.
@Faucet I’m not worried, I’m still working overtime even, my wife works at a hospital. we lucky we still working. It’s just that bills don’t stop for you, whether you working or not.
@GameOtaku Those diseases weren't as infectious as this thing is.
There is also no vaccine, if you have a compromised immune system (I have a cousin who has asthma and this can easily kill him) or are over a certain age this thing can be lethal. They're trying to stop the spread to keep it contained so that it doesn't overwhelm the medical system like it has in Italy.
That is what the primary concern is, the healthcare system being so overwhelmed to the point where doctors are forced to decide who gets life saving treatment and who doesn't due to lack of beds/ventilators.
Then those whose health is at risk should stay home but for the rest of us the world shouldn't have to come to a complete standstill. The flu is just as infectious. I'm afraid this is just gonna be to set the precedent got by forward for all infectious diseases. Maybe if more people took more preventative measures like being vaccinated and increasing their immune system! I can't just stay home I've got a job to do.
@GameOtaku You just don't get it, do you? The level of selfishness and shortsightedness on display here is astounding. Look past your own navel.
Viruses don't care. They spread. They multiply. They devour their hosts. You can be a carrier and unknowingly infect dozens of people before you show a symptom. And those people will spread it to dozens more before they show a symptom. See how this works?
Who decides who is at high risk and never gets to leave their home, just so you can go to your neighborhood GameStop and buy another used RPG? You?
"...like being vaccinated and increasing their immune system..."
You know what, never mind. You seem to know better than the CDC and WHO, so I guess we should all cater to your little desires and conveniences.
@SwitchForce Store Manager.
@GameOtaku Search, and listen to, "Dr. Emily Landon Chicago speech."
Bills still need to be paid and I don't think they accept hopes, dreams and good intentions. Only money. It's not like you step outside and get infected. You have to be around someone infectious. Had they issued a travel ban to China where it originated it wouldn't have gotten this outta control. I haven't been to China. None who I associate or work with have been to China. Ergo I'm as likely to catch it as I am to get struck by lightning. Also as I mentioned earlier I live in a rural area so we aren't as packed as s can of sardines in the bigger cities so less chances of spreading. You're right it's not my call to decide who is most at risk, but those that are know who they are. Healthy people should if they are able help the world move on so we can get back to normal sooner rather than later. Fear is everywhere but I refuse to be scared and neither should you! Right now media is thriving on scaring people!
Ultimately if the government would say to everyone, all corporations to stay home that the threat is indeed world changing then of course I'd stay home. But we all know that's not going to happen because money.
@Ichiyama i actually look into my information before believing nonsense that puts fear into people's head and brainwashes them into believing such nonsense of this being a big pandemic when it's not ..by the way this "new" virus isn't new lol it's quite old, if you look it up it came out in 1960 :')...so yeah this isn't such a big deal again.
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