Troll and I is out now on the Switch, a somewhat under-the-radar retail release that nevertheless looks rather appealing in footage. A single player adventure, it revolves around a co-operative relationship between a young man and the troll to get through various environments and challenges.
We're working on a review, but encountered a problematic and game breaking bug around 10-15 minutes in, halting all progress; another reviewer we know (from Nintendo Insider) had the exact same issue. A description of this (from our reviewer Matt Mason) is below:
The bug happens about 10-15 minutes in, after the main character slides down a hill in a quasi-QTE sequence. You kill your first enemy and scour a clearing for crafting items, but when you have to leap over a hill to go to the next area the game falls into an endless loading screen. I've tried moving around on the hill a little bit to see if jumping off at a different spot would help, but no luck. I tried reloading about five times on Normal difficulty to no avail, so I restarted the game on both Easy and Hard to see if I could surpass the bug, but it's the same end result.
As it ended our review process we contacted Maximum Games through their representative to seek a solution, and a fix was sent back. It's oddly simple:
We believe that it is due to a memory leak in the Switch OS. If users are experiencing issues, they can fix them by hard resetting the system. You do this by holding down the power button, then selecting "Power Options" and "Turn Off." The next time you boot the game any issues should be fixed.
It's good that there's a solution - it's been tested and seems to clear the problem - but this is the only game we know of to date with this sort of issue related to memory access; it seems likely that poorly optimised memory management could be the issue here. At least there's a primitive workaround to get players past that chokepoint.
So there you have it, if you encounter this early game breaking bug in Troll and I, a simple reset should solve the problem.
Don't do this to yourselves... if you really want a troll partner in your life, there's plenty on the internet and they are free.
You can't "fix" that which is fundamentally broken.
"We believe that it is due to a memory leak in the Switch OS."
Troll and I being used to unlock Nintendo switch in a near future.
@Captain_Gonru You reboot before you play the game, then it should get past that chokepoint.
And I agree this is pretty poor. Don't blame me, the messenger
Did anyone even buy this terrible game....
Wow. That's just embarrassing. It doesn't help that the game is damn ugly to boot.
I think an open world internet troll simulator would have been a lot more fun.
From the reviews and the footage of gameplay, I am not surprised this was under the radar. Looks terrible
I heard they improved the game a lot since its initially release. I'm curious to read a review
@Captain_Gonru do noth bother. Have you seen the gameplay? It looks like a unfinished game made for PS2 =P
I was so hyped...
BotW had the blood moon bug which made the blood moon appear at random times, sometimes every 5 minutes. It required reboot to be fixed.
Fast RMX does something similar. When the bug appears, it freezes when you select your vehicle.
Is there a review coming for this game soon? I've heard very mixed things about it on other systems since release. Really not sure about it.
Is it explained why everyone and everything has dreadlocks?
I can't help but feel bad for the devs. I mean, releasing a shoddy game is never excusable, but this feels like a scrappy, indie team that put this together makes me want to support it...... but it doesn't seem likely to be a good one. Whenever I can grab it for about $10-$15 I'll definitely be interested, but as a full retail game? Again, I admire the ambition from a small team, but it seems to have not panned out well.
Not sure why anyone would even be playing this in the first place.
I have an even better solution.
Step one: Don't buy the game
Step two: Play something else
I've told you guys it'd suck back when it was first announced. PS2 games looked better than this. PS2 - in 2017!
I'm sorry guys but there are way more bugs than that in Troll and I. One fix I had to use was setting my Switch's region to the Americas. Worked for an hour and then I had to switch it back.
No way am I buying this, it has to be one of the worst games released in the modern era, it's terrible.
@Fuz No if doesn't. A memory leak can be caused on the software side, 99% of the time it is. This game is terrible no matter what platform you play it on, if it was on the OS side it would be happening in all games.
Classic response of 'have you tried turning it off and on again?' hahah
I may be doing one of the games a disservice (as I have played neither!), but I compared it to The Last Guardian...except less adorable...
A lot of people seem to be quite skeptical of their reasoning for this bug, but honestly it kind of makes sense. The Nintendo Switch is a Tablet, so like any other tablet or smart phone it more than likely does not release all of its RAM freely. Most Smartphones have an option to do this manual in the Settings, but you can also force it to happen by turning the device off and on again. It is very possible that Nintendo's OS does not currently account for this issue and Troll and I does not have a built in work around.
There are two other Major Bugs I have seen that get resolved by turning the System off and on again.
Repeated Network Connection Error in Splatoon.
Joy-cons fail to Connect wirelessly when Switching from Handle to Docked mode while Splatoon is running.
All three of these issue could be cause my the same System Level Memory Bug.
Quick question slightly off topic but does mostly everybody just put their Switch in sleep mode to turn it off while not playing. I always hold down the power button for 5 sec and turn it off that way but I see that now being called a "hard reset"in a lot of places. I'm not very tech savvy but can that cause any long term damage by constantly turning off the system that way. They can't just expect you to only put in in sleep mode right ?
It amazes me that people are SO desperate for physical games on Switch that they'd either refuse to do any research on how poorly a game has been received or just ignore how terrible this game clearly is and buy it anyway, even pre-order it.
@DickeyWord If it's any consolation, I put it to sleep when I plan on returning to it and turn it off off all the other times.
How did these guys release their game to the Switch without play testing through at least the first 15 min? Pathetic. It deserves to fail.
Its disappointing that this hasn't been sorted before launch... it got a load of negitive reviews on other systems. I had my fingers crossed most of issues would be sorted. Obviously not wasnt the case! Maybe ill wait for sale or something....its a shame as i could totally see potential in this concept...:/
@DickeyWord I do it all the time. I believe most people are misusing the word. A hard reset is when you bring a device back to the state was in when it left the factory. Soft reset is when you turn the device off and then restarting it. This clears the cache and ram.
Play ARMS instead!
I just watched 30 mins of gameplay and...Oh my lord! It is probably the worst thing I have seen on a Nintendo console! Can't wait to read Gater and The Sligs comment lol.
I can't wait to play this game!!
@ArmsManiac6 I strongly suggest you watch a gameplay video. It looks like a broken mess!
@GrailUK I already saw it! I think it looks cute (:
@mdmtripp well... what doesn't work other people doesn't mean it's the same to others. Official review websites are also filled with negativity and giving low score to games that got a revised version which is the better version. Yet it get half the score what it got at release. So you can't put your money on reviews. If you like what you see go for it
Best way to avoid the bug - is just not buying what is generally understood to be a horrible game.
I was under the belief that memory leak occurred when the program(game) wasn't properly managing memory allocation in ram.
This would be a developers fault.
The character design is terrible.
Yeah, turns out what I saw was before a hard reset. Much improved afterwards.
Oh I thought it was a fix for the bad performance. Silly me.
@DickeyWord I don't know the answer to that, but I put mine in sleep mode all the time. I think I've only completely powered down 3 times, maybe.
I'm one of the fools who downloaded this today. I didn't encounter the game breaking bug because I shut the game off before I could. The choppiness of the frame rate is seizure inducing. It affects both the cut scenes as well as the game play. I emailed Maximum Games about this but I doubt it will do any good.
Troll and I sounds like a game with big ambitions but developed by a team without the experience or resources to realize them. I'm sure they have talent so I hope for the best for them in the future.
Shout out to simple fix.
@DickeyWord I do the same thing. No issues there. I dont wanna leave it on sleep mode all the time.
Can anyone tolerate the game for more then 10 minutes? I heard the game is epic trolling (in other words, its bad).
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