I have just been on the phone to Nintendo Service Centre regarding my Wii U gamepad. I bought the Wii U in January and its been nothing but problems since.
The gamepad originally had a particle of dust inside the screen which made it look like a stuck pixel. I sent it in and they replaced the entire screen. Upon return I noticed it has a border of blue light along the bottom and the right side of the screen. Its only visible when the image is a dark colour, it gets really bad when you play it with the lights off. Anyway I sent it back and waited a week and they did nothing. So I called them up and they requested photos. I had no response for two weeks so I called them again today. They say they do not class this as a fault. They said I could send it in to be looked at again but I refused because it just a waste of time.
I am wondering if anyone else has this problem with their gamepad?
I am really annoyed because I have not been able to play the console for 3 months. I have also spent about £300 on games which I have not been able to play. They have also scratched the gamepad and damaged the plastic during their so called repair.
Dead pixels happen, mine has one too, as does my TV. I've never noticed a blue light, but I'm sure it isn't going to cause problems. Just enjoy your games.
Good lord, twice sent back GamePad, just sell this WiiU and buy a new one and avoid the next set of problems you're inevitably going to have with this gamepad.
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Topic: Wii U Gamepad Screen Defect
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