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Topic: When undocking switch and playing handheld, it interrupts OTA antenna signal.

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Poc301

We have had a switch for a year or so, and have an OTA television setup going through an Amazon Fire Recast. We have a bunch of stations we pick up and watch, and about 3-4 are fairly weak signals. They come in fine sometimes and sometimes they don't have any reception. There seemed to be no rhyme or reason to it. We even replaced our old Tivo OTA system with the Recast about 5 months ago but the problem persisted. Tried a better, powered antenna, but the weaker group of stations kept going in and out seemingly at random.

Then tonight we were watching football and my wife grabbed the switch from the dock to play in handheld mode. Immediately the station cut out. We re-docked the switch and the station came back in about 3 seconds later. We repeated the process 4-5 times at different dock/undock intervals and the results were the same.

When the switch is docked, the stations come in (verified by a second TV linked to the Recast). When the switch is off the dock, the lower quality OTA television stations no longer work.

Does anyone know why this is or what to do about it? I'm thinking it's some kind of EMI? The antenna and Recast are in a different room than the switch (on the immediate other side of a wall).

Any assistance is welcomed!

Thanks,

Bill

Poc301

WoomyNNYes

@Poc301 Does handheld mode with Wifi off still affect your tv signal? I'm just making guess that the wifi/bluetooth signal from the handheld mode might be the issue. I'm not sure if there's much logic to that though.

Edited on by WoomyNNYes

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Poc301

@WoomyNNYes I don't think we've tried wifi being off, ever. We use the same wifi when the unit is docked and it doesn't cause an issue then. I can't think of any reason for it to do this.

Bill

Poc301

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