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Topic: Switch not charging anymore while playing

Posts 1 to 9 of 9

pedro_jbl

Hi guys, I hope anyone could help me with an issue on my Switch.

I normally used to play with my Switch in handheld mode, and I used to have it plugged on the wall using the USB-C that comes on the Dreamgear Starter Kit and the Baseus 32W Type C PD Fast Charger. Both are linked bellow:

http://www.dreamgear.com/starter-kit-for-nintendo-switch/

https://www.amazon.in/Baseus-Charger-iPhone-Samsung-Charging/...

I was able to play games while charging with no problems at all, even more heavy games like Breath of the Wild and Xenoblade 2.

Now suddenly the Switch is consuming more power than charging and I'm no able to charge the console while playing how it used to be.

Anyone know what could it be ?

pedro_jbl

Heavyarms55

@pedro_jbl Are you experiencing the slower charging with both the wall plug and the portable charger? Is it happening regardless of how you charge it? If so, then something might be wrong with the console and your only bet would be to contact Nintendo support.

If not, then your problem lies with the charging method or perhaps a specific cord.

Also are you playing a new game where the Switch is charging slower? Different games consume different levels of power. If you are playing something really demanding, while using a cheap USB-C cable, that might be the reason.

Nintendo Switch FC: 4867-2891-2493
Switch username: Em
Discord: Heavyarms55#1475
Pokemon Go FC: 3838 2595 7596
PSN: Heavyarms55zx

Setery

I looked at the wall charger that came with the USB C cord and it's kinda confusing on how much power it actually delivers through the USB C port. If you happen to know the power it's sending, then that would be a good start. Also I don't think you should use the starter kit cord as there isn't any information I see for it. Some cords allow more power to go through than others.

Edited on by Setery

Setery

pedro_jbl

@Setery The weird thing is, for a few days it used to work fine. I was using this USB-C and the Baesus Charger together, and I was able to play games while the Switch was plugged on the wall. I was able to even those heavy battery consumer games while plugged and the Switch was able to charge, always increasing the battery level.

But now suddenly it's not able to do that anymore, when its plugged and I'm playing, the consumption level is greater than the capacity to charge. So now the battery level decreases while playing even tough is plugged on the wall.

I just don't know why all of the sudden it's not working anymore.

pedro_jbl

pedro_jbl

@Heavyarms55 when using the original wall charger from the Switch, and having it plugged directly on the Switch instead of having it on the Dock, the console is able to charge just fine while playing.

The point is, that charger I used to have it on the dock, and the other USB-C + Baesus Charger I used to have it with me all the time as a portable charger.

So I think it may not be a problem with the console, it's just weird for me how all the sudden it's now working anymore.

As I mentioned before, the combination USB-C + Baesus Charger used to work fine with all the games that I have, even Breath of the Wild and Xenoblade 2. But now those same games have a battery consumption greater than the charging speed.

Edited on by pedro_jbl

pedro_jbl

NintendoPete

I can't understand why people are still using 3rd party devices rather than Nintendo 's chargers after all the bricking debacle with update 5.0. better safe than sorry.

NintendoPete

Heavyarms55

@pedro_jbl If the Nintendo wall charge works just fine, but the 3rd party one has stopped working well, why would you think the problem lies with the Switch? Seems pretty clear to me that the 3rd party charger has started going bad. Try to borrow someone else's charge brick (or another one of yours, if you have it) and see if the problem persists. Be sure to use a standard USB-C cable. If the problem persists with any charger you use, then you might be right and it could be the Switch. But I doubt it, if the original Nintendo wall charger works fine.

@NintendoPete That problem was specific to 3rd party docks or "fast charge" non-USB complaint 3rd party chargers (devices that push more power through than the norm). Using a standard USB-A to USB-C cable and charging brick works just fine.

Nintendo Switch FC: 4867-2891-2493
Switch username: Em
Discord: Heavyarms55#1475
Pokemon Go FC: 3838 2595 7596
PSN: Heavyarms55zx

AlexSora89

This thread goes instantly on my watchlist. I don't know if I can help, but I'm most likely gonna need every single word of the topic.

I don't quite have lots o' loot, because I'm from the Boot.

https://www.nintendolife.com/super-mario-maker/users/AlexSora89
(Currently seeking Stars.)

3DS Friend Code: 2320-6287-1558 | Nintendo Network ID: AlexSora89

Nemodius

it's a simple diagnosis

have you tried your Original "OEM" charger while playing when this issue popped up ???

how well does the type-C plug fit, sometimes, off brand hookups don't have the same standards as higher quality products and the contacts may not or not fully seat on the contacts of the receptor

what is the power output of the off brand charger ???
the official OEM Nintendo Switch charger is a 5V-15V x 2.6A charger, use THAT number, never use the "Watts" rating of off brand chargers, they are misleading, use Volts and Amps as comparison, anything less than this number will not charge correctly and your play while charging will not be effective

and last, just simply double check to see if the charge wall plug is full seated flus with the outlet, I've noticed myself it can be pretty finicky if it comes out even slightly

hope this helps

"If failure is the greatest teacher, how come we are not the most superior beings in the universe ???"

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