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Topic: Can I retrieve my games from a broken system?

Posts 1 to 12 of 12

sansprosii

My previous switch has broken down, and I lost all my digital games. (There is no micro sd card). Is there a way to get them back? Plus, Nintendo support isn't helping...

sansprosii

jump

Do you have a Nintendo online subscription?

Nicolai wrote:

Alright, I gotta stop getting into arguments with jump. Someone remind me next time.

Switch Friend Code: SW-8051-9575-2812 | 3DS Friend Code: 1762-3772-0251

Magician

1. Sign in to the Nintendo Account you wish to deactivate.
2. Click Shop Menu.
3. Click Deregister Primary Console.
4. Enter your Nintendo Account password.
5. Click Deregister twice to confirm.

Register your new Switch as your Primary console and redownload your games.

Switch Physical Collection - 1,251 games (as of April 24th, 2024)
Favorite Quote: "Childhood is not from birth to a certain age and at a certain age the child is grown, and puts away childish things. Childhood is the kingdom where nobody dies." -Edna St. Vincent Millay

sansprosii

My current console is primary, after the other broke down.
And I do have NSO

sansprosii

Magonigal

Once you've deregistered your old switch and registered the new one you can download your games and they'll pick up the saves from NSO

Magonigal

sansprosii

I have just looked on my eShop and the only redownloadable games are the FREE ones from my old console. (I had about 5-6 paid games)

Edited on by sansprosii

sansprosii

WoomyNNYes

@sansprosii You can always redownload digital games you've purchased from eshop. Go in eshop, just under your wish list is "redownload". Your save files are another story. But maybe you game progress/save files are what you're actually after. If you have the Switch Online subcription, most all games have cloud save backup support.

list of games that do not have save data cloud backup:
https://en-americas-support.nintendo.com/app/answers/detail/a...

Edited on by WoomyNNYes

Extreme bicycle rider (<--Link to a favorite bike video)
'Tendo liker

sansprosii

Well I'm getting confused now, as my older paid games aren't showing up...

sansprosii

WoomyNNYes

@sansprosii The Redownload list in eshop will only show digital games you bought. It won't show physical games. If digitally purchased games are not on your redownload list, I would call Nintendo. They can see your ehsop purchases, and help you. It's not a complex system. In case they want to point you page with directions on their site, I recommend you pull their site up on a desktop/lap top before you call. They've got a lot of helpful outlines on their site. To prevent needing a second call, make sure you can see the games you are looking for while they are on the phone.

Nintendo UK support https://www.nintendo.co.uk/Support/Contact/Contact-621598.html
+44 (0)345 60 50 247 (Calls charged at National Rate)

Edited on by WoomyNNYes

Extreme bicycle rider (<--Link to a favorite bike video)
'Tendo liker

Eel

If you had multiple accounts on your old switch, it's possible some of your games were registered to a different account.

Bloop.

<My slightly less dead youtube channel>

SMM2 Maker ID: 69R-F81-NLG

My Nintendo: Abgarok | Nintendo Network ID: Abgarok

sansprosii

Ok, thanks for the help from you all. Appreciate it!

sansprosii

SwitchForce

If those accounts do not have a email NIN registered to each of them - you won't be able to find them.

SwitchForce

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