Topic: Gamecube Controller up for pre-order on My Nintendo UK

Well look up

https://store.nintendo.co.uk/en/nintendo-gamecube-gcn-control...

£58.99, ouchie
But had to try even with my unsuccessful orders from the My Nintendo UK Store.
So thought I would message them after my order to try and make sure they put the correct labels on the delivery and this is how it went (Nintendo Store in Bold):

Welcome to Nintendo WebChat!
14:50 - Your chat request has been queued and it will be handled as soon as possible.Your queue position is: 1
14:59 - Good afternoon, Thank you for contacting My Nintendo Store. How may I help you today?
14:59 - Hi there I have just done order ---- the pre-order of the Nintendo Gamecube controller
15:00 - Everytime I order from your site the order always gets returned to your warehouse
15:00 - I think it is because you are delivering to Guernsey
15:01 - After many discussions with your collegues they have said that anytime i order from your site to message you to make sure the correct labels are added to the order
15:01 - Therefore this message is to ensure my order, when sent out, has the relevant customs stickers on it
15:02 - As there is no way to add a message to the order itself when ordering
15:03 - We can confirm we have escalated this request to our relevant department. As soon as we have further information we will be in contact via email.

In the meantime, is there anything else I can assist you with today?
15:04 - Yes, you always say this, so can i get confirmation that the correct labels will be added to my order
15:05 - As soon as the case has been reviewed by the relevant department you will be contacted via email.
In the meantime, is there anything else I can assist you with today?
15:06 - But this is not a case, all i need is confirmation that the correct shipping labels will be added to the order
[strong]15:07 - As previously informed, the case with the request has been escalated to the relevant department. Once they have reviewed the request from your case they will contact you via email.
In the meantime, is there anything else I can assist you with today?[/strong]
15:07- What is the relevant department
[strong]15:08 - The departments are internal and are only reachable via case escalation. They will contact you shortly after the request has been reviewed.
15:08 - As I have provided all the information available to me at this moment in time, I will now need to close this chat. Thank you for contacting My Nintendo Store. We wish you a pleasant day.
User FP disconnected the chat session.[/strong]

Well that didnt go too well, just passed it to another department GREAT, we'll find out i suppose

@Bunkerneath hope it finds its way to you.

Wow, that's a price premium, but yeah, still pulling the trigger as well. They don't go on a discount that early.

So... got an email from Nintendo Store UK saying:

In regards to your delivery request, we kindly request you contact us via this email approximately 10 days before the release date of the item for us to be able to proceed with the request

So I have to tell them how to deliver my controller? Oh god, what a brilliant service. Especially when they say on their site that they can deliver to the Channel Islands, what they dont tell you is you have to contact them to make sure they put a customs sticker so it doesnt get returned to warehouse?

Setting up a reminder on my phone for the 27 May to email them.

Sorry but this is stupid

That would be a first one for me lol

Rather, wait to pick it up somewhere in the store.

@markmarkmark Thats the problem, just like the N64 controller you can only get it from the My Nintendo Store. Unless you goto eBay and the rip off merchants are in full force. Luckily I found a normal priced N64 controller on eBay a while back.
But hopefully we can get this sorted this time...we shall see