Forums

Topic: Cant buy games on eshop anymore

Posts 1 to 20 of 25

DennisNOR

Error code : 2813-2470

Ive tried to remove Visa card, and ive tried to use a different card.

This happened after i bought 2 vouchers on eshop and bought 2 games with them.

Only thing i can see that might have bugged, is that my Visa suddenly shows germany as location. My visa is from Norway. Happens with my MasterCard also. Is this a Nintendo eshop problem since it most likely happened because of me buying the 2 vouchers and IT then bugged, or do i need to Call the Bank ?

SW-4796-1687-6967
Play mostly everything. 😊

LaserdiscGal

Pro tip to anyone reading this, don't attach a credit card to your nintendo accout, use paypal along with 2FA on both your paypal account, and nintendo account.

Paypal will also work in other regions if you wish to use their eshops.

LaserdiscGal

3DS Friend Code: 0688-5519-2711 | My Nintendo: pokefraker | Nintendo Network ID: pokefraker

klingki

I went through a period where the eShop refused to let me pay with my credit card. Other people on the Internet seemed to have the same problem (getting the same error message as me). There was no problem with the bank, and while Nintendo could see the error, they had no idea why it was happening or how to fix it. They just said to wait and keep trying periodically. Eventually it did randomly start to work again, but it took weeks, not days. In the interim, I bought eShop credit to use when I found good deals on it, and I also used PayPal (tied to the same exact credit card that wouldn't work directly on the eShop, haha).

It's definitely worth it to call Nintendo if you're having a problem. They'll help if they can, but even if they can't, they're still pretty decent to deal with.

klingki

DennisNOR

Bank couldnt do anything. I have sent an email to Nintendo explaining the problem, waiting on a respons.

In the meantime i have used paypal to buy games now. 😊

Its a wierd problem. Hopefully it will function normally again in a couple of weeks

SW-4796-1687-6967
Play mostly everything. 😊

Jambomakaveli

@DennisNOR

Reviving an old thread, lol.

Was just wondering if you ever got this sorted, and were able to use a credit or debit card to buy games?

I’m suddenly unable to use any debit, credit, or virtual card. Either buy switching account regions, or even with an entirely new account.

So frustrating.

Jambomakaveli

DennisNOR

Only using paypal now. Tried for awhile to make it work again, but no luck. Havent tried the last month, maybe try again soon 😊@Jambomakaveli

SW-4796-1687-6967
Play mostly everything. 😊

Jambomakaveli

@DennisNOR

Give me a shout if you do try m8. Be interested to see if it works!

Jambomakaveli

sebas150015

@DennisNOR

Hi I’m currently experiencing that exact problem and was wondering if Nintendo ever got back to you and if they did what did they say and is the problem resolved.

sebas150015

dmcc0

@sebas150015 Just purchased through the South African eShop using a Revolut card (I'm in the UK) and it worked fine. Not sure if it makes any difference, but used a web browser rather than on the console as I don't have my Switch at work with me. Had to approve the transaction via the Revolut app though

dmcc0

sebas150015

Hi @dmcc0 I’m South African and I tried both my console and the Website I saw on re-edit that you should just wait it out I also have contacted Nintendo Customer Support but I haven’t gotten any response.

sebas150015

sebas150015

@sebas150015 I should probably add that I tried two of my South African credit cards to purchase funds for my Wario Get It Together preorder because I had no funds and R900 is required for the preorder and the funds will be deducted on 3 September.

sebas150015

sebas150015

@dmcc0 I found some dude on twitter who’s experiencing the same problem I’m starting to wonder if it might be a bug because my sister and friends tried and are also having the same problem.

sebas150015

DennisNOR

No. But the problem is solved. I think it started to work again after an console update. @sebas150015

SW-4796-1687-6967
Play mostly everything. 😊

sebas150015

@DennisNOR oh ok thanks for the response Nintendo has never answered my email either

sebas150015

JRJalapeno

I'm still having a problem. Over 6m and counting. Region is ok. CC company said no issues. Tried 3 diff cards. Still no luck. I just buy eshop cards now. 🤷‍♂️

JRJalapeno

WoomyNNYes

@JRJalapeno Using paypal for your nintendo account/eshop is a workaround for many card issues. I use paypal for Switch eshop.

Also, Nintendo of North America support is very good. I've used them four or more times myself. Their phone number only displays when they are open, which is Seattle WA work day hours.

https://en-americas-support.nintendo.com/app/contact

If paypal doesn't work, then your best path to resolution is calling Nintendo.

Edited on by WoomyNNYes

Extreme bicycle rider
Ni'tendo liker
Rocket League (platinum III/diamond I - 3v3)

Tasuki

If your CC doesn't work just get some eShop cards. Problem solved.

RetiredPush Square Moderator and all around retro gamer.

My Backlog

Nintendo Network ID: Tasuki311

JRJalapeno

I just linked PayPal with the same CC. Works perfectly. Still ridiculous since I've been using the same CC since the switch first came out. Thanks for the replies!

JRJalapeno

WoomyNNYes

@JRJalapeno Oh, good! Glad it worked.😉

Yeah, ever since Nintendo implemented some security upgrade circa spring 2020 to combat a rash of nintendo accounts getting hacked. Some people's started having issues with their credit cards being accepted. The recommendation was to contact Nintendo if it happened, but paypal was the workaround. Here's an NL article from that period.
https://www.nintendolife.com/news/2020/04/nintendo_switch_pla...

Edited on by WoomyNNYes

Extreme bicycle rider
Ni'tendo liker
Rocket League (platinum III/diamond I - 3v3)

Top

Please login or sign up to reply to this topic