Nintendo Official

Nintendo has today issued a warning to account holders regarding the dangers of credit card fraud, noting that the number of user inquiries relating to the matter has been increasing.

The message comes from Nintendo's customer support team and highlights the fact that people have been accessing others' Nintendo Accounts and illegally using their credit card information. To combat this and add extra security to your account, Nintendo recommends that you set up 2-Step Verification to help prevent any unauthorised logins.

A step-by-step guide on how to set up 2-step verification can be found on Nintendo's official site (US / Europe / Japan), which we've copied for you below. Once 2-step verification is enabled, you will need to log in using both your password and a code sent to your smart device via the Google Authenticator app.

Complete these steps

  1. Go to the Nintendo Account website and sign in to your Nintendo Account.
  2. Select Sign-in and security settings, then scroll down to 2-Step Verification and click Edit.
  3. Click 2-Step Verification settings.
  4. Click Send email to have a verification code sent to the email address on file.
    • If the email address is incorrect, click the Email address menu setting under User Info to change it.
  5. Enter the verification code from the email, then Submit.
  6. Install the Google Authenticator app on your smart device.
    • This is a free app, available through Google Play (Android) and the App Store (iOS).
  7. Use the smart device app to scan the QR code displayed on your Nintendo Account screen.
  8. A 6-digit verification code will appear on your smart device. Enter the verification code into the field under step 3 on the Nintendo Account screen, then Submit.
  9. A list of backup codes will appear. Click Copy to copy all the codes, then paste them somewhere safe.
    • A backup code will be required to log in if you don’t have access to the Google Authenticator app. MAKE SURE TO KEEP THESE SOMEWHERE SAFE.
    • You can use these (one time each) if you do not have access to the Google Authenticator app.
  10. Click I have saved the backup codes, then OK.
    • Once set, you can return to the 2-step verification settings section to review the backup codes and remove the 2-step restriction.

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