Retail giant Amazon is delaying the shipment of Animal Crossing: New Horizons pre-orders, leaving buyers without the game at launch.
It's a challenging time for everyone at the moment, including retailers who are struggling to keep up with sudden spikes in demand, and we're hearing more and more reports of delivery delays. Most of these reports appear to be coming from the US, with most deliveries now being pushed back until next Tuesday.
https://twitter.com/RedInkulous/status/1240598129650667522?s=20
Earlier this week, Amazon revealed that it was preventing sellers from sending 'non-essential items' to its UK and US warehouses until 5th April, telling the BBC that it was "temporarily prioritising household staples, medical supplies, and other high-demand products".
Naturally, delays for products like video games are pretty understandable given the circumstances, but a quick search for 'animal crossing amazon' on Twitter brings up several disgruntled messages with every passing minute. On the flip side, some brick-and-mortar stores have actually been selling the game earlier than planned in a bid to combat issues further down the line.
Have you had your delivery delayed? Are you concerned about getting the game on time? Have your say in the comments below.
Comments 98
Digital is the way to go for this kind of game anyways. Hope everyone gets their copies soon!
My copy was dispatched yesterday by Nintendo, so hopefully Royal Mail will deliver it tomorrow.
Kinda sucks for affected people but these are desperate times, and other things take priority. Even Final Fantasy VII looks like its getting stock delays.
Thankfully I got an email from amazon early this morning to say its been dispatched.... otherwise I'd go digital.
I ordered the Japan version from yesasia.com. No idea when I will get it... Hopefully soon!
Oof. Glad I went digital. Animal Crossing is the kind of game I want to boot up a bit each day, anyway, so having to swap out a game card every time I want to play definitely makes things more difficult.
So glad I got my copy from The Game Collection. It's already been dispatched, hopefully arriving tomorrow.
Stay safe & healthy Nintendolife team and all NL readers!
Went digital and downloaded the update last nite. Now just praying the servers hold up the next few days.
I haven't received word of shipment for my pre-order from 365games yet, it's DPD pre-12 and hasn't yet me down yet but these are trying circumstances.
If it comes to it, I'll get the game digitally, the physical copy could still come in handy, or otherwise be cherished as part of my physical collection.
I got that email last night, but now it says "now arriving tomorrow by 11pm." Hopefully they ship it today or I'll just cancel and find a store with it tomorrow morning 🤷♂️
I’d never rely on an online purchase for a timely release date, but hanging your hopes on an amazon order right now is totally foolish. Digital in the virus age
@Crockin
Yes but you've got to keep in mind that people would've played pre-orders with Amazon weeks or months in advance.
What about best buy?
That sucks. Animal Crossing is absolutely the game that the world needs right now.
This will presumably be of no use to anyone but my copy from Base.com was dispatched today on time.
@Perryg92 Me and a friend ordered it from TGC as well, both of us got ours dispatched this morning.
Go digital or go to Target. Animal Crossing games are good to always have on hand though, so digital makes a lot of sense.
24th is so bad, That's only 5 days. My amazon pre-order here in Canada said 1st April to 3rd April. That's too full weeks! Definitely cancelled, just going to go into a store instead. No way I'm waiting two full weeks!
Digital is the best, you save the environment and support the developer more.
Hopefully it'll be possible to pick up the limited edition Switch in the shops somewhere tomorrow.
I have a feeling i'm going to have the same problem with my order on Very. No email to say it's been dispatched and Very customer services wont give me a straight answer
Always go digital
My Amazon Animal Crossing order now says "Arriving tomorrow by 11pm."
I just downloaded both it and DOOM Eternal...I'm not really interested in leaving my apartment right now unless it's to get groceries.
After Amazon cocked up my Breath of the Wild preorder (got it several days after its release date like the situation here), I can safely say that it sucks when pre-ordering games. I did initially pre-order AC from here but it said I wouldn't get it until next week so I cancelled the pre-order and got it from Base instead. Luckily it has dispatched and will hopefully arrive tomorrow.
I'd originally preordered with Amazon but ended up cancelling so that I could pick up the game locally with my console at our 10pm launch instead. Launch event was cancelled but still probably a good decision to guarantee I have the game on launch day, will be going in to pick it up after I wake up.
Couldn't care less at this point, I have been playing the last 2 days, don't really care for the new Nook Miles system so much or the destructing tools as Nintendo has taken a Fancy to lately, but theres allot more work involved to achieve the basics, so It should be killing time in the quarantine!
I knew it!!
This is all part of the conspiracy to force us away from physical games.
I WILL NEVER GIVE IN!
I assume the grand majority of folks are buying digital anyway. Collectors with shelf space can wait.
@Mince I do actually! And generally it works out ok by many accounts. But I live in a place where it’s really easy to get a physical copy from a storefront 3-4 days early, so I go that route. Every big release comes with hordes of people who don’t get the game for several days despite the promised timeframe. So it definitely CAN backfire, and that probability is way higher right now. It is what is, up to you and how long you are willing to possibly wait
@KFlow325 I received an email that my copy had been shipped and expected tomorrow. My second copy for my kid's is from Amazon and is delayed until 11pm tomorrow... When I see that, for any order from Amazon, it means I won't see it until the next day or later (I live in the middle of nowhere and they aren't driving an hour and a half from the main hub at 11pm!!!).
Just order whatever you want whenever, it'll get there eventually. I ordered Tetris 99 dlc physical off Amazon, and it actually came a day early
@Abstract3000
You couldn't care less but felt the need to humble brag yet again that you got it early.
Grow up.
Noooooooooooooooooooooooo!!!!!!!!!!!!
I ordered mine from Best Buy but still, super sucky news for those waiting, in particular those who pay for Prime.
I'd cancel it and go digital.
I wonder if this released on a Tuesday it would only be a 1 day delay and not 4.
I specifically decided to buy the game for my kids because of the quarantine, and specifically decided to download it digitally because I didn't want to go to a store and figured shipments would be delayed.
I ordered from Nintendo but it arrived today! S'waiting for me at home now 😁 A day early! Tidy!
It is playable from the e-shop in Australia now. Downloaded it to my Switch a few weeks ago. Playing it now. 👍
Lots of people on my friends list already playing. Just 2 hr 23 mins to go!
Luuuckly I choose Fnac over amazon! I just received mine and im playing! hihiihhi
Ordered mine from amazon, and it still says coming tomorrow, and shipped so i would hope i'm in the clear
Amazon told me the game would be delivered on the 24th, but unfortuately the way my order looks now (it just says Tuesday without the actual date) is the same as several other orders that kept telling me they would arrive "tomorrow" or "today" without ever actually being shipped. The other store sent me a mail that my order was shipped yesterday, but their own tracking says it hasn't even been given to the delivery people. Delay stuff if necessary, but stop lying to me?
Mine was delayed to Monday the 23rd. No big deal. I can wait an extra 3 days. I was able to buy it for $20 anyway on Amazon so well worth the cost difference as well.
Yep, canceled my order. I'll be exposing myself to the corona tomorrow and waiting in line at Gamestop. THE THINGS I DO FOR ANIMAL CROSSING...
Honestly, I don't know why so many people have such a hard time with reading comprehension. Amazon didn't say they were "preventing" anything. Even in your article you quote them as saying they are prioritizing essential items.
Mine says "shipping now" so we'll see, hopefully I don't get screwed!
Also went with Best Buy so luckily it should be here by Friday... had a coupon and I wanted the phone charm XD I feel for everyone though!
Australia. Some people got their Amazon copy on Thurs. Some like me it got sent wed on express (next day) but somehow took a slow route that ISN'T express meaning it arrives friday (Syd --> Melb --> Adelaide instead of Syd --> Adelaide)
My copy is still set to come tomorrow, my copy of FF7R however was delayed until June. In response, I did what any sane person would do; cancel my pre-order, and go into the breach at my local Best Buy on launch day
In times like this, why release a physical game when we have a more serious case going on? Why can't they delay games? Maybe they should delay physical games and have digital-only games be released until this epidemic gets resolved and cured.
I’m getting two copies via the eshop. I already have mine and tomorrow I will download it from my boys on our other Switch
It's definitely not affecting all Amazon orders. I'm in the US and ordered mine through Amazon Prime. It shipped as expected and is on track to arrive tomorrow.
I've had the game on PO since last June along with Doom Eternal.
I'll still get Doom tomorrow so that'll have my attention. AC will arrive when it arrives.
Order's been in a weird spot where depending on where you look at it on Amazon, it either says it'll arrive on the 20th before the day ends or the 21st before 8 PM, with UPS also listing the 20th for when it'll come. That said I'll take that over the 24th. Perhaps it's because something else is slated to be delivered alongside Animal Crossing...
I work in an Amazon warehouse and this doesn’t surprise me at all. The volume that we’re dealing with right now is insane, comparable to the holiday period. In terms of staffing we simply aren’t prepared to handle this volume so it makes sense to delay some shipments to make the work more manageable while we hire and train more associates.
actually that's not understandable not unless you live in asia -i would've understood that but my freaking gosh if you can go outside by car to get things like in italy, to get food in the store then you dang well best believe amazon can have their employees travel through car to deliver the item at the person door. to just leave it inside their mailbox. this virus ain't that big of a deal for people who are young :/ only old people. seriously sad how people don't realize this or haven't looked it up themselves instead of believing the media that screwed a lot of people over.
you can look this up yourselves there haven't been any death reports from people who caught 5g(or how people like to only acknowledge the corona) at all :/...they're alive, not dead, just sick and some of them got better from this because their immune system fought back.
find it utterly annoying how people are treating this, like they gonna die when that's not the darn case. yes it is there, yes it's a virus, yes it can cause death but not to you young people -rather the elderly more. so i rather protect the elderly, and not be selfish pricks (seen it on twitter, facebook and even on youtube) to only think about yourselves and not forget about everyone else.
anyway; i rather just wait for this to blow off because it's not that big of a deal like people make it out to be as and just get the physical copy later on =0 and get the digital one, once everything is good you could get the physical later on and transfer your copy from digital to physical :3 that way you will have space on your micro sd cause i know this game and others are you going to destroy peoples micro sd from it being too big, not unless you've spent a lot of money on those big sized micro sd then you're fine.
Better to get it on Tuesday, than to get it on Friday with a free case of Covid-19. I wonder if Nintendo will follow Microsoft's example, and make a Nintendo Switch All-Digital Edition...
@Abstract3000
Omg, you really are 12 yrs old! Fair enough.
Mine shipped but now it says it won't arrive til Saturday. :/
Nevermind, it refreshed. "Tomorrow by 11 PM" which typically means I get it early afternoon when they send it via UPS. Fine by me!
@MidnightLaces
Actually there have been a number of reports of younger people needing ICU treatment and some have died. Many who do recover seem to have lost 30% of their pre-illness lung capacity.
We do not know the full ramifications of the virus yet.
Download digital and then pick up the case later on if you want it for collection. Always my go to for these type of games!
I had it preordered on Amazon, but then cancelled it and bought it digital because this is the kind of game I'll be playing a lot and since I play almost exclusively docked I don't wanna be messing with cartridges if I don't have to. Seems like I might have made the right choice. Sucks for people who prefer to go physical and might not get their hands on the game for a while. I'm already going crazy with the game downloaded to my system, waiting for it to unlock. If I had to wait another five days or me I'd probably go burn something down. And they say video games don't lead to violence!
I saw that today, luckily I think I'll be fine without playing that game right away. I have a few other orders that won't be delivered until Tuesday anyways.
I didn't order mine through Amazon, though I feel for the people that have been waiting as long as I have for the new game. Mine has shipped from the retailer I chose, so I guess I am pretty lucky. Can't wait to play it this weekend!
Mine just shipped from Amazon (UK) and should arrive tomorrow.
@k8sMum Are there really 12 year Olds on here? If so we better find somewhere else to play. 😉
Just got a text from Best Buy saying my physical copy of the game has shipped via UPS, still expecting to get it tomorrow. 😁
I've often bought both digital and physical for major Nintendo releases, the same with AC. My physical copy has been moved over to Monday, Amazon hasn't however sent a mail alert.
Edit: Having said this who cares, there are way bigger issues right now in this part of the world that game deliveries
Best Buy has already shipped my order...so sorry to those who are getting their order delayed. I was going to go digital but I only have so much storage on my switch lite between Ni No Kuni and BOTW ;3;. Hope everyone is well and gets their games soon (。♥‿♥。)
Yeah, my shipment got delayed. 😭
@rjejr
Yeah, amen to that. Got called Diddums on another thread. (That made me laugh out loud. Felt good!)
I'm so happy you're getting your game on time! You need it.
Sorry about the college trips. It will somehow work out. Maybe even the trips down the road.
If you were taking the Thruway you'd almost be passing right by me. Let me know and I'll wave.
@imgrowinglegs My Target pre-order isn't going to show up until sometime between Tuesday 24th and Thursday 26th.
@Iveray, same. My Target will only be arriving on the 24th. But my BB is on time for tomorrow.
@k8sMum Diddums? Probably a Brit, that would be harsh for them. 🤣 I get "Ok, Boomer" on occasion, though I'm not, probably by people wearing "Math is hard" t-shirts. 😉
Like my new avatar of the moment. If you blow it up really big on a PC and zoom in on my face I look like a slasher about to take Isabelle out. Which is weird b/c he always look so happy in game. That's Pocket Camp, 300 leaf's for her tree. Had to be done.
@rjejr
Yeah, it was, a very passive aggressive Brit. I'm a boomer, but I really don't remember putting my preferences on a form as to year born, race, wealth of parents, country etc whilst in utero.
That is a scary avatar! TOld you We had a dark side. I found my only 2 amiibo! I have Tom Hook and Midna. I doubt she'll be moving in, though it would be very cool. I'm one of the 7 people who loved Twilight Princess, heheh.
I'm just killing time til midnite, hoping the servers withstand the assault. Playing some Earthlock. It's barely distracting me.
I went digital. According to Nintendo's support website, the game will be playable in the US at "12:00 AM ET on the game's release date." I hope that's true, if so I'll get to play it at 9 PM PT tonight.
@MidnightLaces And I find it utterly annoying how many still aren’t taking this seriously (despite what all the scientists and doctors and nurses are warning about). Because of lack of early testing, we are on trajectory for this to get much, much worse (in the USA, especially). Now that testing is starting to slowly catch up, (we have a clearer view of the big picture now) the reported numbers are actually really bad.
Why do you think the governments across the entire world are shutting down left and right, and the US government is prepared to approve a $1 trillion response package? It’s because this deadly virus has a 15-20% mortality rate for older people! And it’s so easily spread. While at the same time, its victims not showing symptoms until much, much too late, and those careless, younger, individuals that aren’t quarantining have already spread it to hundreds, if not thousands, more in the interim. You’re being completely inconsiderate, selfish jerks if you’re mot taking this seriously.
The virus can last up to 4 days on an inanimate surface, from someone simply breathing on it. This is terribly terrifying s—t when you crunch the numbers, and how closely connected we all are now ! And the western world is just feeling the tip of this bloody iceberg. It’s going to sink many a ship (read governments)
Covid-19 isn’t going away (in fact it will be a new virus we have to worry about each year, alongside the already awful Influenza, and older people will have to be really careful now). Of course, we’ll eventually have a vaccine for it, but it’s a long ways off due to necessary trial periods. You better prepare for the long haul: this isn’t going to get better anytime soon, especially if people go around acting like it’s no big deal.
This sort of game is begging to be a download. What an inconvenience a card would be in my opinion.
Mine arrived from Amazon UK this afternoon. I never buy a Nintendo big name digital - I’ll play this for 100 hours, decide I’m done and sell it for about a fiver less than I paid new. The card is only an inconvenience if it’s going in and out all the time.
Lucky me, got mine today. But not from Amazon...
@k8sMum
Thank you for the Compliment, I will Take It! I'll tell you getting to the point in life when no one will bother carding you for alcohol gets a bit depressing you know? So let's go with you presumption today, and regardless of your age it's our love of Animal Crossing that brings us closer together.
@Abstract3000
Come to NYS: everyone gets carded! Peace.
I am livid. I pre-ordered the game from Amazon in June 2019, and mine got delayed. Others who pre-ordered later are getting their game on time. I understand there has been a rise in demand, but prioritize the people who pre-ordered earlier. I will never pre-order anything that I want on release day from Amazon again.
@xip080
Remember the SNES Minis? When all those pre ordered the console and got in in time, then Amazon shafted them all and made them wait so they could take those consoles to those little Amazon surprise carts and sell them to random people instead? This issue with Amazon is nothing new.
@Abstract3000 I do remember now that you mention it. I didn't order a SNES mini though. This is the first time it affected one of my orders, and it will also be the last.
I thought Animal Croasing was a high-demand item. Come on, Amazon.
Just checked and now it is saying that I will be getting delivery tomorrow. I advise everyone else to check again.
Mine shipped and arrives tomorrow so certainly not for all preorders.
@k8sMum Is Midna the Link amiibo? Having a wolf running around would be cool.
If my Cloud and Bayonetta amiibo could battle it out in the middle of the island that would be pretty cool too.
Good luck with the servers at midnight.
@Abstract3000 How did you get it just out of interest? It wasn't pirated was it?
@rjejr
Midna riding Link wolf. (Man, that doesn't sound right, does it.) And it would be way cool to have that running around the island. As would Cloud and Bayonetta battling. It's probably a good thing we don't work for Nintendo...
2hours 46 minutes. Oy.
I figured they already had those stockpiled and were waiting on release day. Guess not. I cancelled my Amazon order and bought digital instead. I like physical, but oh well. Live and learn.
that's messed up :/ ya'll remove my response towards a person on here...like are you kidding me? what type of dictating move is that?
I got my copy on the release day morning at 9, by GLS.
Got the e-mail saying it was delayed until the 24th on thursday. Yesterday I Amazon still said I was going to get it by 8pm. Today it shipped via USPS. And just got an alert I got a refund of over $10 for pre-order price protection.
@RupeeClock
Did you get it in the end? I also went DPD Pre 12 and it's still not arrived, stuck in A Depot in my home city apparently
(´;︵;`)
@k8sMum Hey mum how's it going? Get it downloaded and up and running? I got a letter in the mailbox outside my tent from "mom" and my brain immediately thought it was from you.
My take so far - day 1 was a chore, too much inventory management. Day 2 was also too much inventory management but I have a house and museum and some clothes coming for day 3 so looking forward to that. The pole vault helped.
Here's a pic in game of an olive flounder I caught and a pic of me at 4 w/ my first ever fish caught, a flounder. Pretty cool, huh?
It was downloaded weeks ago and has been mocking me from the menu. Downloaded the update the 18th...It took until 12:06 til it would say I could play it! 6 minutes late!! I was getting nervous that something was screwed up. If anyone's anything is gonna mess up, it'll be mine.
I've got my first house upgrade, the shop and museum coming on day 3. Even bagged a tarantula already.
The inventory management can be a pain. Not so much now that you can drop stuff outdoors. If you haven't already done so, get the pocket management thingie with Nook Miles. I think it's 3000, but worth it as you get a 3rd row to store stuff which really comes in handy when you go to other islands..
I'm loving it, but I hope you can relax and enjoy it. TBH, I'm not a relaxed player. I tend to play as an over achiever. There are times I almost can't stand that I have to wait til the next day for results. Then I remind myself that I'm supposed to be an adult, heheh.
That photo similarity is so smeggin' cool! You were so cute (sorry, it's the mom in me)! Seems you were destined to play ACNH!
@Tomodog
I got the shipment just fine in the end, there were no complications with my local DPD depot.
I guess success will vary by location under the trying circumstances. I don't think the issue was on 365games' end here, they got it to DPD in time.
@RupeeClock
Mine seemed to has been dispatched late but I did get a refund from 365 games to apologise for it... And it seems DPD won't send it to me till Monday, both companies have struggled to deliver it to me hah!
I did digital for the game to avoid this issue. Now I'm having issues with the guidebook!! I've been really looking forward to getting it. Even if I have to wait longer because it's important to protect workers and take care of essential item shipments! That is 100% how it should be.
My issue is,Amazon has only said they are "prioritizing" essential items... that is misleading. Suddenly says "Currently Unavailable" since May 1st. So, at this point, its May 10th, getting toward mid-May and seeing that Amazon turned off 'unverified purchase' reviews due to people in U.S. leaving angry ones (hmm a damage control attempt by Amazon).
I go to google and read that it's due to Amazon not taking in any more book/non-essential stock. So the article said they didn't plan on having enough books in stock to fulfill pre-orders anyway. WHY THEN did they continue to accept pre-orders through April? They need to be more clear!! I waited to preorder because of this! This virus is going to continue indefinitely! You can't sell preorders when you have no intention of getting the items! They just kept moving the date and taking peoples money.
"Prioritizing essential items" means you are focused on getting those orders out first. Not "no longer accepting shipments of books at all"
If I get the chance to buy it elsewhere I will and I will never preorder again from Amazon. I also pre-ordered SoS: More Friends of Mineral Town. Are they gonna do me the same with that? Smh.
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