Activision has opened a refund program for US customers who purchased Guitar Hero Live on or after 1st December 2017 following the closure of the game's GHTV service.
Originally launching back in 2015, Guitar Hero Live featured two main games modes: an offline mode which had you playing in front of a crowd of real, pre-recorded actors, and an online mode where you could play along to official music videos being streamed to you on various, in-game, TV-like channels. For hardcore fans of the peripheral-heavy series, it was a true return to form for the most part, but disappointing sales led to its early demise.
In December 2018, Activision revealed that it would be shutting down the online GHTV mode, essentially removing a huge part (and arguably the best part) of the game. To avoid any upset, and potentially any legal action from angry consumers, the publisher is now offering refunds to all US buyers who bought the game within a year of its discontinuation.
Activision is offering a voluntary refund program for customers who bought the Guitar Hero Live gaming system on or after December 1, 2017, in the United States. Customers may qualify for a refund if:
1) They purchased Guitar Hero Live in the United States during the period starting December 1, 2017 and ending on January 1, 2019;
2) They submit a completed Claim Form by the deadline of May 1, 2019; and
3) Their purchase of Guitar Hero Live since December 2017 can be confirmed by Activision
If you qualify for this refund and wish to apply, you can do so right here. Even if you don't have proof of purchase via a receipt or credit card statement, Activision will still attempt to verify eligibility. Whether this refund process will also arrive in other regions is unknown.
Did you get Guitar Hero Live on Wii U? Were you sad to see GHTV go? Tell us below.
DDR is my favorite Rhythm games all the time.
I really enjoyed GH Live on Wii U, and GHTV was a great, forward-thinking idea, just too little, too late to save a dying genre.
Giving players who got to enjoy that portion of the game for a whole year before the service shut down is pretty generous imo.
Um.......I got it for $7 and I don't remember when I actually purchased it.........so can I get a $99 refund?
Not that I'm going to try because that would be totally dishonest and um......gotta go bye
What about the rest of the world.
It had potential to be amazing but with the changed (ruined) fret controls that were so different to the beloved games before it, as well as lack of real online multiplayer - I'm not surprised it did so badly. Was a real disappointment...
I bought it day one in 2015, so I don't get anything lol
That's crazy in this day and age. Companies just don't hand out refunds for their products like this anymore. Kudos to Activision for offering this up to buyers of the game. I got mine in Sept. 2017, so I fall just outside of the time period for a refund, but I only paid $12 for it anyway (Target clearance!). The game itself was fun for a little while, but the best songs were in the online mode, so a lot of the game's value is being lost with that mode being closed.
Huh. How pleasantly uncharacteristic of them.
Honestly, anyone who loves GH should check out Clone Hero. It’s getting more popular every day and there’s a ton of great tracks already.
I got it for Christmas.....I have no receipts or credit card statement to back up my claim. I'm going to submit the claim but I'm not expecting to ever see a dime.
I actually really like the game, but it's been a few months since we fired it up.
Only in 'MURICA. 😒 Ridiculous.
This game seemed interesting, but they exhausted the genre, and the same will happen to BR games, sooner or later.
God, I miss Rock Band so much... I was a fool to actually sell all my RB stuff years ago... But then again, I moved from XB360 to PS4 (as back then the XB1 platform was a total joke), so all my RB stuff became useless, never thinking I would one day get an XB1.... and now that I have one (mainly as a multimedia playing machine), I miss that so much...
I still have Rocksmith though, on PC, but it isn't the same thing....
i only spent 5$ for it with guitar so idm not getting a refund
I miss the cartoony stereotypical rockstar characters and sleek Gibson guitars of the early GH games so much. I'm not going to lie. If we got a proper Guitar Hero 7, I'd probably buy it out of nostalgia.
@Realnoize Since you now have an XB1, you can bring over all of your old music for free into Rock Band 4 and the party lives on.
Soooooooooo is the game playable offline or just a waste of plastic at this point?
Yeah, but I dont have my instruments anymore. I still have my music tracks backed up on USB keys somewhere (did that before selling my 360, just in case), but tracking down a set of instruments + the game has proven difficult. The all in one bundle with the game and instruments would've interested me, but last time I checked, people were asking north of $600 for it. Which is ridiculous.
And tracking down old instruments from garage sales or online sites... don't know. I'm picky about the condition they'd be in, and if there's no way to test them before buying... it may be risky...
I just regret having sold my old instruments.
@Angelic_Lapras_King Don't worry, it's playable offline. So not entirely a waste.
@TheAwesomeBowser Welp, that makes buying it soon for £6 from CeX all the more easier....
This is why I don't like to buy any game requiring an online service.
Nintendo should do the same thing for people who bought "Mario Kart Wii" after the Wii's online servers were shut down.
Let's face it: the local multiplayer options in that game absolutely suck. You can't play Grand Prix in multiplayer, and the Battle Mode is the worst in the entire series save for maybe the non-deluxe version of MK8. Without online play to hold it up, the game suffers from a terrible lack of content.
@Realnoize There's a jaguar bundle (which I strongly recommend) on ebay for $180. If you had a big library of music, that price is definitely worth it! Also, finding mics are super easy too. Finding drums for the Xbox would be the only big hurdle.
Edit: Looks like the full bundle is available on Amazon for $400. It's a steep price but pending on your initial investment, might be worth it.
Edit2: There is a current offering on Ebay for only $300. That's not much higher than what it initially sold for!!
Thanks, but I'm not really willing to encourage all those people jacking up prices to try to make a buck on people like me who missed their chance initially. And while at $300 it might be tempting, shipping might be killing it if not free.
And yes, while I had a huge library of RB songs (most separate song packs, imported songs from previous gamees, plus some downloads), I'm no hurry to play them. I'll probably wait until I get a good bundle at a good price in the future. Or maybe getting some instruments through garage sales or something (provided they're all in working order - even if it's always a risk buying used). Most people trying to sell it new today are just completely insane with the prices. I've seen complete kits going over 2,000$ on Amazon Canada.
Thanks for the tips though. Cheers.
@Realnoize I agree. The prices are absolutely nuts. Just trying to help out from one Rock Band player to another. Hopefully those prices eventually drop down and you're able to rock again one day!
Cheers to you too!!
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