Mario & Luigi: Bowser's Inside Story + Bowser Jr.'s Journey has been out for a week on the 3DS in the US now and already a major game-breaking bug has been found. According to a post over on Reddit by the user FrankCopper, when you lose Mario from your party in the Nimble Woods area of the game and then go back a screen to save your progress, the game glitches out and Luigi is unable to move beyond this section.
Here's a YouTube upload of the issue, courtesy of another Mario & Luigi player (DarkMarioGaming):
The original poster on Reddit, who lost 15 hours of progress, said how they contacted Nintendo when they realised the 3DS release had a game-breaking bug. Here's how it unfolded:
"so after speaking with customer service, there isn’t anything that they can do since is the first reported issue that this has occurred. Besides this video and me calling to complain about it, the only other occurrence of this being documented is in the Nintendo Support forums. They thought it might be something with my Save file but this has gotta be code getting confused because you don’t have Mario in your party. This sucks, gonna have to start my save over again..."
We can only hope Nintendo patches out this bug soon, to avoid it becoming a widespread problem.
Have you encountered this issue? Do you plan to buy this game or have you already got it? Tell us below.
[source reddit.com]
Comments 47
Pitchforks at the ready.
what a great note for the 3DS to retire on
Hopefully this is an easy fix.
Are you playing without Mario for a long period of time? I don't fully remember the game.
Reminds me of the Lumiose City glitch in Pokémon XY
... Ouch. That is a nasty bug.
Nintendo customer service isn't what it used to be.
Man the Mario & Luigi RPG's always seem pretty buggy. Paper Jam was pretty buggy as well I believe.
Anywho I pretty much just bought this for the side story. Glad to see Bowser Jr. & The Koopalings finally have their own game...sorta.
Well hopefully Nintendo can fix this issue in a future patch/update so things can run smoothly soon.
Looks like Mario's come down with a bug. I guess Luigi and Starlow will have to go on an adventure inside his body to stop it.
@CharlieSmile Not before a Partners in Time remake, I hope.
Miss those Nintendo Seal of Quality' golden years.
Can't expect good things to happen inside Bowser's stomach 😉
@ritouf Well it is possible as there have been patches before for games on 3DS. Pokemon games are one example.
@LilDoggo48 I don't remember Paper Jam being buggy at all. Then again, there are a couple of articles stating that there was a launch day update for the game. I had a physical copy at the time, so I can't recall whether I downloaded it or not before playing. The one I know that had a lot of game breaking bugs was Dream Team (thankfully, I didn't run into any of them since I bought the game a while after the update was out).
Fix that frame-rate too, we all know it can run at 60fps.
Well this just shows that you should just get the original for the DS, had no problems with it then
@jobvd "Have you tried reseting your 3DS?"
Why couldn't it have been that Wii U port with a game-breaking bug?
🤬😭😬
3DS games glitching would always make my blood freeze. It happened to me just a few times and the issue would, luckily, always go away on its own, but the feeling that there's nothing you can do, since it's on a console, is just so harrowing.
Lol but no, don't emulate the original 😂. Mamma mia, but I think Batman says it best.
https://youtu.be/69LANXxC9wg
@CharlieSmile Retire! I hope not! Could be soon, but it would be a mistake to do it now. Too much revenue, best catalog of any system out there...
@Joe-b "a mistake." lol!
software support for the 3DS is ending. adoption rate for the Switch is soaring.
it's time to let the 3DS go.
@CharlieSmile “it’s time to let the 3DS go.”
Sorry about that, I couldn’t resist. On a more serious note, @Joe-b has a point. Not making new (or old-made-new) 3DS games for people who still want them would be throwing away free money.
@MH4 cool, just gonna jump straight into the meme making part of the conversation. all right, later.
@CharlieSmile 👋
Here's one instance where going physical won't save someone who decides to pick up a copy of this game beyond the End of Life date of the 3DS. Granted, I don't know how easy this glitch is to reproduce or the likelihood of it happening on a average play through, nor is this sort of thing a frequent occurrence. It's just unfortunate that it happened on a 1st party title. And I'm afraid doom and gloom about QC and play-testing taking a nosedive, while the 3DS is entering its 'sunsetting'/"but we're still supporting it" period, is just going to start creeping up more often every time something like this happens.
I wonder if the glitch is severe enough to issue a product recall? If the print run is low enough, it might not be a bad idea (it would also help keep these faulty copies out of the used market). I remember back in the day, SNK vs. Capcom Card Fighters DS had a game breaking bug that would 100% freeze your game. Once you defeated all the NPCs on a certain floor and you're on the path to the boss, the game would lock up. SNKPlaymore issued a recall where you sent in your game card and they'll send a 'fixed' one back. And this was back when they were starting their comeback from "old" SNK to SNKPlaymore. (I actually thought, "OMG, I really hope this doesn't make SNK bankrupt AGAIN!" because, that really felt like it could've happened at that point in time). They did send me a couple KoF cards and one of those rubber keychain things along with my game, so that was cool. Somehow, it helped put my mind at ease about the state of SNKPlaymore back then.
@MH4
Okay.
Thats golden.
@masterLEON Since the bug is avoidable, I think it's unlikely they'd issue a recall. More likely they'll just quietly patch it.
First report then hook him up with some funds
Nintendo!
Back in late 2004, I was about halfway through Metroid Prime 2: Echoes, when I somehow jumped over something I wasn't supposed to. I found a save area and saved, but then found I didn't have the item necessary to get in or out of that particular region of the game. I e-mailed Nintendo support, told them what happened in detail, and they air-mailed me a memory card with a save file just past where I was stuck in the game. Like someone above said, customer service ain't what it used to be.
@ritouf Just like they can patch games on a disc. The patch is saved to your HDD or SD card.
This kind of works out... I’ve been playing Dream Team to beat it and then I’m going to head back to Paper Jan before buying this. By that time hopefully this bug is .... squashed..... plucked?.... tossed....? Ground pounded?..... all Mario actions.
All Mario actions aside, I really am excited to play this game once I finally end up buying it.
This is a 3DS article, so it's missing this obligatory post:
"This game-breaking bug should have been on Switch."
@StephenWolf TBH, they went above and beyond in your case. Seems to me like the baseline for acceptable customer service is a lot lower than (1) getting free hardware, with (2) preloaded custom data, and (3) without verifying the issue.
And I recognize you aren't making an argument for baseline customer service (that's all me) but I hear your story and think "wow that's good customer service."
@Frontiersmann
To be fair to current Nintendo, from what they told me then, I was not the first to have the issue. It was the "Echo Visor" glitch, so they were aware of it. This was also a time when one could buy replacement manuals from Nintendo's website for most of their fairly recent games for a reasonably small fee. I remember in particular buying one for Golden Sun II after picking up a used copy of the cart only at my local video game store. It was admittedly a different time.
I havent really heard about this up until now so it might be more of an isolated incident
How do you manage to lose 15 hours of progress? Is that to do with the bug or just the person not saving?
Hopefully it's patched out by the time I get around to picking this up. I'm assuming that repeating these exact steps on the original game doesn't produce the same issue?
@CharlieSmile except the 3ds still has Kirby’s extra epic yarn in the works. So not quite retired yet.
@Alpha008 oh joy. a remake after a remake, and then nothing after that.
truly, the 3DS is thriving 😒
@InklingLegend If you want to insert an image into your post, you can do this:
(img)image url(/img)
Replace the ( ) with [ ] and you’re good! 😃
Here’s a list of a bunch of stuff you can do on this website too
@Alpha008 And Etrian Nexus, maybe Persona Q2 too. As an Etrian fan i can't wait for them!
Well shoot...
I was planning to pick this remake up along with Superstar Saga + Bowser's Minions. Looks like I have no choice but to play the waiting game till Nintendo releases a patch. Usually Nintendo has a track record of releasing patches on day 1 or a few days/a week after I think
And here I thought I'd finally be able to play through to the end of this game, after experiencing a different game-breaking bug that forced me to started over all 3 times I tried playing the DS version.
@8bitforever Oh, trust me. It has been reported by many other people, including me. I ran into this exact same glitch. I even took my save file and ran it on an emulator on my computer to see if the same thing would happen, and it did. I even tried it on the Japanese version of the game and it still happened.
@Bobb I think everyone with this problem tried this.
@LegendofCreed It has to do with the bug.
Hmm, this sucks. Luckily I know now, and it will be patched by the time I'll start playing (wich won't be soon).
Happened on my son’s game. He is quite upset about it. Hope Nintendo fixes it
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