Yesterday saw the launch of not one but two new 3DS StreetPass games, and triggered a rush of Nintendo fans opening their consoles and handing over digital funds for both titles.
However, depending on which region you're in, you will have gotten a slightly different reaction from the StreetPass Bunny - he who controls the purchasing process - if you decided against coughing up your cash.
In North America and Japan, turning down the bunny's offer results in him displaying obvious dismay; his head bows and the music changes to indicate something negative has occurred - you haven't made a purchase, and you've made the bunny sad.
However, in Europe, the same exchange goes somewhat differently. The bunny maintains his composure and exclaims "Fair Enough", as if he's not bothered about whether you buy the games or not.
Also, the actual process of buying the games in Europe is different - you have to enter a specially marked "Shop" area within the StreetPass Plaza app, whereas in other regions you can buy them directly from the game portals.
So why have these changes been enforced? It's all to do with UK and European law. The UK's Office of Fair Trading has published a set of principles which act as a "best practice" guide for developers who aim to include in-game purchases in their titles. This was created follwing an investigation into whether kids were being coerced into purchasing content within games. The European Commission has since confirmed that this document is in line with its own thinking on the matter.
In the document - which you can download here - is it stated that in-app purchases should be set apart from the main gameplay so it is obvious that real money is changing hands. That's why in Europe, you have to enter a specially-marked shop area in order to buy the games.
And the bunny's unflappable temperament? That's down to another suggestion from the Office of Fair Trading's document, which states that games:
...should not include practices that are aggressive, or which otherwise have the potential to exploit a child's inherent inexperience, vulnerability or credulity or to place undue influence or pressure on a child to make a purchase.
The bunny's sadness could be taken as a pressure tactic, something which makes impressionable kids feel compelled to spend money in order to cheer him up.
Nintendo is clearly following European and UK law to the letter here, which is a good thing in our opinion - we prefer the more laid-back, happy-go-lucky bunny seen on EU 3DS consoles. Still, it's not all positive; as BitParade points out, this could be why Rusty's Real Deal Baseball never made it out of North America - its gameplay would need completely overhauling to conform to these rules.
Thanks to James McWhirter for the tip!
[source bitparade.co.uk]
Comments 78
I've always found it funny when he's so shocked you want to purchase.
Yeah, I've always know that that the bunny in EU was more chill. I like him that way! : D
When I started reading I thought it was going to be because the bunny reflects the standard high-street store employee. But then I guess he'd also have to ignore you until you practically tug on his sleeve for attention
That's what you get for hiring at minimum wage though I guess. Poor bunny has a large family to feed.
This does seem like a law that does some good. All we ever hear is endless stories of kids microtransactioning their parents bank accounts to death.
I like this. But then I once told a Mii I streetpassed that they were "ok I guess..." just to see what happened, and felt bad for a week. Far too easily manipulated.
Very interesting stuff!
@QuixoticRocket Hey, Does my smiley at the end look like the proper Nlife Emoticon? Or no? : (
That's a dumb law, but it's understandable.
Silly rabbit...
@Nintendude789 I don't think it's dumb at all. Kids are impressionable and should not be trickily forced into buying things.
The Europe bunny is a prolific amiibo scalper, using inside ties to stock up on rare ones like Shulk, Rosalina, Villager, and so selling StreetPass games is just a hobby. Why care about them when he has 1,000 Rosalina figures he is trickling out to keep demand high without flooding the market?
@Nintendude789 How is it dumb you'd be surprised how effective a particular choice expression can be in marketing combined with the right writing especially for the young and impressionable.
Shame for Rusty, but I couldn't see him changing his ways to abide the law.
@Goginho Trix are for kids! Oops, wrong rabbit...
Again, I'm thankful for our superior EU consumer legislation.
This is actually pretty amazing
I think the bunny is super adorable so I can never refuse to buy his games! Yes, I'm falling for Nintendo's ploy haha.
Shame the only official response we will ever get about Rusty is a "Nintendo Europe has nothing to say at this time. Go away" when an upfront discussion like this could take place.
@andrea987 They could change the game content somewhat though. Something like a €10 game where you get the next games by doing the stuff you normally would to haggle plus getting a good score in the minigame (so similar to earning plaza tickets in Mii Plaza). You keep all the story bits but change the money element to an up front one removing the concerns.
I bought the games anyway, so I didn't see the Bunny's impassive reaction (I have an Australian 3DS, so I guess we would have also gotten this response).
However, it can be hard to get streetpasses in Australia (since we have no Nintendo Zone or the like - so we get no special relay weeks or whatever). Unless you live near a city, sometimes you are only looking at a few passes a month (if you are lucky), unlike the majority of people in NA who probably get them on a daily basis.
I also have an American 3DS and have had more than a few "special" (Nintendo etc.) visitors to my NA plaza, unlike my Australian 3DS that has maybe one "special" visitor a year to our AU plaza (if even that).
So to many Australians, the Bunny's response would probably also perfectly reflect Nintendo's attitude to our own Streetpass Plaza ("fair enough" or "couldn't care less").
It's not just Streetpass Mii Plaza that does this.
In the Home Badge Centre game, still currently Japan exclusive, you can earn or win some free plays at the crane game once a day.
After your free plays are used up, the Bunny character will ask if you'd like to pay for another 5 plays. If you say no, he gets dejected just like in the American Streetpass Mii plaza.
In other words: Europe thinks children are stupid and can't handle being sold something.
This is a good thing, but parents (like myself) should be watching what their kids are doing on a system or even computer. Set up a password that only the parents know or tell the card companies what your cards can be used for. If you store the card information somewhere, and leave it to where a child can just easily use it, then that's the parents fault, not the companies. My 4-year old went into the E-Shop on my 3DS and purchased a Mario game...I accidentally left the system in her reach...I didn't call nintendo and complain, I didn't punish her...I told her about it, put a password in the E-Shop, left the game download...ended up playing it anyways and later cursed at the fact that the game she bought was a $40 (Mario Kart).
This is actually a good law, and I think America should have it too. Nothing like kids shelling out their parents money for in-app purchases because its made to look like a quick action just to grab some gems or special dollars. They take away from the feel of a real monetary transaction.
Funny, for the first 4 paragraphs I thought of it as the bunny having the personality of the region it's in. Kind of similar to a game in Europe being released later compared to NA and gamers' reaction and vic versa. Maybe that NA Bunny also have a blog
The law says it's to protect the kids but most of us know it's for the parents.
Sorry to ask, but how did it take this long to find this out?
Well, Europe didn't get the Wii Mario Baseball game either..so you can't really tell if it's because of the in-app purchases or because of Baseball.
They could just make a 15 EUR or so fixed-price version of Rusty and replace the in-app purchases in that game with some in-game currency you get in a mini game.
If I was still a youngster I would get more joy from making the bunny sad.
I never liked how the bunny was sad. It just bothered my well being.
Anyone else have problems updating the plaza? I have three systems, I tried two out of the three but every time I tried it failed. I had no issues with any other online features though and we got our special gold pants Miis.
@Starwolf_UK To me no Devilish Brain Training is a bigger issue.
@Baker1000
Because a virtual bunny gets sad when you don't have the money to buy the games makes kids sad too.
That's just ridiculous for us, but we all had that feeling as a kid. When a Pokemon faints, when a Pikmin dies we all felt sad.
I admit... as fun as Rusty's Real Deal Baseball turned out being, I still ended up buying the last two mini games only to see what became of Rusty's crumbling marriage. I saw through the clever marketing ploy for what it was, and then allowed his tragic life to tempt me into buying discount games.
Maybe if the Mii Plaza bunny had some sort of failing relationship with its partner to hold over my head, I'd be more willing to buy from them.
Oh, stop bragging, Europe
I like how the bunny is just "yeah, no prob" about not buying stuff. I was actually surprised, since I expected the bunny to actually go "aww..." one me as if I told him he's not invited to his own birthday party. The way he's cool about your decision makes him a much more composed and understanding mascot, which is definitely a positive signal for young players.
@ryanator008 Technically, yes. Children are too young and inexperienced to think about such a thing logically, though "stupid" is a bit overboard. They see the bunny get sad, and they think they made it sad, so they buy stuff they might not actually care about. It's manipulative, and children are easily manipulated - it's a very good thing that european laws protect children from being exploited through such manipulative means.
That is one cool rabbit. So responsible.
USA here. I went through the process, and the bunny said 'Fair Enough'. I didn't notice a change in music, although I may have had the system on mute.
@Pinemeowth
Nope... I see colon space capital d.
Are you adding spaces into your emoticons?
Testing (colon D no space)
Testing : D (colon D with space)
Maybe the European bunny has more money saved up for his family, possibly much more than the other two bunnies. Everyone has to eat you know.
I'm surprised there is any legislation on the books for this already anywhere but I think it's necessary. Micro-transactions are for suckers and if the popularity of animal videos online is any indication then this bunny is Don Corleone.
We're pretty close to apps wherein Peter Pan pops up on the screen and says, "Tink is dying! If you believe, clap your hands and click to send her fairy dust! You do believe don't you?"
I know it's real money...but guys, it's real fairy dust!
@Ayronom"Yesterday saw the launch of not one but two new 3DS StreetPass games."
@Starwolf_UK I agree, it could work.
Can't deny that those are some pretty nifty laws, which should probably also come to Asia/America.
How would kids spend money anyway? If their parents left money in the eshop balance and didn't password protect it, that's on them. No idea about phone game micro transactions, but Nintendo has enough restrictions in place already. I suppose a sad bunny might be seen as emotionally manipulative to very young kids, but older fans ought to be able to see through him!
I always liked the reaction from the rabbit when deciding to buy the package deal. His eyes go round and large as he's so totally impressed or something.
Glad I'm American, I think its hilarious that the bunny gets stressed out. It makes Nintendo seem desperate. Which I know they aren't, but the emotions are cute nonetheless.
I completely agree with the law in this instance. The bunny getting sad is clearly a pressure tactic, and a shady one at that. I'm a bit disappointed with Nintendo for setting it up like this. But I am pleasantly surprised that such a law exists to help protect the vulnerable, it's just a shame not everybody is protected by it.
Huh... Here in NA, I found the bunny to be a typical salesman. In other words, an arm-twisting, ball breaker. Then, I read this. You guys across the pond have got the right/better idea on how this business practice should be approached. Nothing worse than having a cute bunny on your screen that you wanna punch 'cause he lays a guilt trip on you. With the accompanying music to boot. Thumbs down Nintendo. As a side note though: I did buy all the dlc and the pressuring bunny had nothing to do with it.
American Kirby is hardcore
I think that having games only be purchasable from the Shop menu is far, far better than going to the rabbit mounds in the game list. it's just a cleaner interface..... and also adheres to law. But I mostly like the better interface,
He said Fair Enough on my end...and I have a NA system. >.>
I think he did anyways.
EU bunny is best. NA bunny is a bit of a carrot.
I live in NA and got the "Fair enough!"....
Love the suer patriotic American flag for your NA console lol
Is it also illegal for a real salesman to look dejected when you don't buy from him? If not, what's the problem with a virtual character acting the same way?
@TrueWiiMaster Because kids don't exactly buy stuff from real salesmen...
I have to admit, I like the rules the UK and Europe have here. It makes sense I think helps keep companies from exploiting people.
I think this a great law that prevents companies from manipulating people for profit. Shame this basically stops Rusty's Real Deal from ever coming to Europe.
Europe definitely has the right idea. You're running a shop not a charity.
Imagine walking into a store and the clerk gave you puppy dog eyes every time you looked like you weren't going to buy anything.
I actually like that. What's sad though, is Nintendo STILL decided to have the bunny act this way in japan and NA.
@seb5049
They do if they have money, which is also the only way they buy stuff from this Streetpass Rabbit.
@Galenmereth
The article just said that children could be led into buying something that they don't want just because they want the bunny to be happy. Children aren't that stupid. They know the bunny isn't real.
Interesting read! Never would've guessed at the reasoning for the differences.
And FYI... the StreetPass Bunny is female! (or at least, he/she wears a dress
@Nintendzoey I live in Adelaide and have a family with 4 3Ds', so hits are never a problem.
@Parasky
Oh we have lots of these! We've also fined MS for IE and WMP being preinstalled...and was there something else? Now Google is sued for something similar.
And I agree this is good thing. I mean, how someone can be bothered that it is set this way in Europe? Safety thingie for kids, teens/adults don't care or don't think it's anything special.
So eShop can be put behind password. Last week one friend wrote his card is be misused and 400€ gone. Then he realised his kids had been playing with iPad and buying stuff and their mom had stored card information and kids had seen her typing the password. I told wouldn't it be easier not to store the card info.
As for someone mentioning baseball games. Now who on earth in Europe would like to play those?
I went to Yankees game when I was in NYC and jeebus it was boring. I thought it was about the game, but apperantly it was about hot dogs and beer. We have our own version of baseball in Finland and it much faster and more exciting to watch
Fun story: I made the bunny sad twice because I wanted the "bundle" instead of paying $4.99 a piece. Ultimately, I gave up and decided to just agree to buy the frigging Zombie game, then bunny informed me of the bundle, plus the "thank you" discount which takes an additional dollar off if you bought all four bonus streetpass games.
So, how many people are there who might have been willing to pay $6.99 or $7.99 for both games, but not at $4.99 a piece? Great job Nintendo; by not being "upfront" about sales, you may have inadvertantly turned away frugal shoppers who only wanted the discount bundle. It almost "worked" on me, but as always, Nintendo gets my money in the end!
Maybe the bunny should only offer the bundle discount after the consumer refuses to buy instead of agrees? And if the consumer agrees to buy at $4.99 first, why not offer the second at the same price? Because this is how salesmen in the real world operate. When I went to Italy in 2005, haggling with the street vendors was downright ruthless. But one tactic always works: if they refuse your final offer, pretend to walk away, and they will practically get on their hands and knees and grovel at your feet begging to accept your terms.
And because I gotta ask? Did Europe get the micro-transaction filled Pokenon Shuffle? I haven't spent a red cent on that game, but damn, it's so addicting...
@StarDust4Ever Yes, Europe got Pokémon shuffle
I'm in Canada and also got the "Fair Enough" message.
I own two 3DS', one N3DS and my original, so while I purchased the Streetpass games for the first I did not for the later.
"In the document - which you can download here - is it stated that in-app purchases should be set apart from the main gameplay so it is obvious that real money is changing hands."
Gotta say this is a good rule. Lawmakers in the U.S. do not protect consumers the way they do in Europe, and I think it's horrendous how much companies get away with in the States.
Very interesting. I've always been a little disturbed by that sad bunny, and I can definitely see how children could feel pressured by it. Europe does so many things right compared to the States. Just tack it onto the list.
Hats off to the author (and the tipster) for making such a good article happen.
America has thousands upon thousands of laws already and doesn't need another, "You can't, you can't," codfied into law. Where would you stop? You know the kind of ads going on during kids' shows.
However, this kind of guidance is good. Unfortunately, the UK's amount of specious, overblown and unnecessary law-making makes it nearly impossible to live. "Wanna take a dump? You need to A,B, and C first, and make sure you're not offending anyone, etc. etc. ad nauseam.)
@Finntendo Hopefully, people are still allowed to discipline their kids in Europe. 800 Euros gone? Yeah, that's a whoopin' and no presents for birthday/Christmas for the next two years.
@HnD
And these kids weren't at school I think. Well, they already locked the iPad so no that for kids, but still. I don't store my card info anywhere even it is just me and my hubby.
I guess they are getting their money back and in their case the bank had closed the card when there was "strange" activity so it could have been worse.
I think, personally, the best idea is to just.... Y'know, not let your kids have 24/7 access to your credit card, but that's just me.
Problem solved, no law required. They can feel as "pressured" as they want to, but if you're giving your "impressionable" child unlimited access to your bank account, then you are an idiot.
@HnD
Lol! Agreed.
@IronMan28
Consumers don't need protection, they need brain cells. (As previously stated) If you give your "impressionable" child unlimited access to your credit card, then you are a fool.
"A fool and his money are soon parted."
If people are actually guilt tripped into paying a virtual rabbit money that they otherwise wouldn't have spent.... Then they are dumb. Sorry, but it's true.
And, (like I said in a previous comment), if people are giving their "impressionable" children full access to their bank accounts, then they even are dumber than I previously thought.
Besides, its not like he says: "Well sob okay then, I guess my eighteen rabbit children will just have to go hungry one more night....". He just sags his head and says "okay then", and then returns to his otherwise cheery, perky and informative self!
Not a big deal.
Really sucks by the way that seems that in Finland we don't have Nintendo Zones anymore. Hesburger franchise used to have the hotspots but I don't get anything in those anymore.
Also means I am missing out on the Satoru Shibata special mii and that REALLY sucks. They should just send those special miis directly to the 3DS console, and not have to go through this Nintendo Zone hassle when it doesn't even work everywhere anymore like it used to.
Well,you guys need to stop complaining. After all,You porobaly diddnt want to,And that's fine. Or you had no funds. At least their trying to keep Europeian kids safe. (Sorry about my spellings...)
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