Topic: Digital Games Gone missing

I have an account that purchased two digital games before, the history of purchase in my nintendo account clearly show the transaction i made for this two games. However, these games are not appearing in my nintendo switch eshop "redownloadable" section despite of the fact that I already remove and delete both games from switch. Anyone has solution or suggestion to fix this problem?

have you tried just searching for them?

@Yosheel i did. There are prices showing up for both game indicating that i didnt own the game. Which sounds ridiculous.

Are you using the correct account to visit the shop?

@Yosheel yes.

Well then contact Nintendo and explain your situation with all the details you can add.

Try to add pictures or transcriptions of your digital receipts.