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Topic: eShop "Account Information" page not working

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Posts 1 to 11 of 11

Spider-Kev

I can't access my eShop Account Information page.
I click the Mii icon on the top right of the eShop and it either doesn't do anything or it brings the page up but doesn't actually load anything!

Is anyone else having this problem?

Yes, system is up to date!

Yes, Fully charged as well.

XboX Username: SpiderKevM

Deimoslash

Just got my S2 off the dock to check for you and mine seems to be loading correctly. So I'm not sure how to help you. Have you restarted the console? Maybe try to power off (not sleep) and power it back on.

You could also try clearing the cache if that doesn't help. It won't delete your saves or anything but be advised you will have to sign back into the eShop and stuff like that. Including your wifi. This would clear all saved passwords and such but won't affect games or saves.

Every man must stand for something. Be he the first to stand or the last, each man must stand. And if there is but one man, that man must stand alone.

Switch Friend Code: SW-5715-6702-7894

Spider-Kev

I've done all that...

XboX Username: SpiderKevM

larausjarod

NL and users can't address eShop issues that is for Nintedo eShop support to address your eShop issues since no one knows what location or what eShop settings your using.

larausjarod

Spider-Kev

@larausjarod
I was asking if anyone else was having this issue!

XboX Username: SpiderKevM

larausjarod

Spider-Kev wrote:

@larausjarod
I was asking if anyone else was having this issue!

No one two problems are the same unless someone else has exactly your setup.

larausjarod

Spider-Kev

Usually one problem occurs and other People encounter it as well.

So, either be helpful or don't post

XboX Username: SpiderKevM

Spider-Kev

I can.

I just tried. I actually forgot all about that.

Thank you!

I wonder why the eShop version won't load

XboX Username: SpiderKevM

LightSpirit

Usually when this happens to me which isn't very often if at all it's an issue with the internet. Try restarting your router, you could try using a wired connection as well. Also like others have said rebooting the console and clearing the cache can solve issues as well.

LightSpirit

Switch Friend Code: SW-4433-3410-1346

Spider-Kev

@LightSpirit

Yep, did the Modem and Router, redid the system Cache.

It still is happening.

I'll call Nintendo tomorrow, see if they can figure it out... But considering they just gutted the Customer service department, I don't I'll get anywhere

XboX Username: SpiderKevM

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